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Pullman Quay Grand Sydney Harbour

Expedia.comUS$219*
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#12 of 175 Hotels in Sydney
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Pullman Quay Grand Sydney Harbour
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1,383 Reviews from our TripAdvisor Community

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Showing 1,330: English reviews
Start your review of Pullman Quay Grand Sydney Harbour
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Gonzales, Louisiana
Reviewed yesterday NEWvia mobile

Excellent room with views and balcony...exceptional service and ideal location! View was looking at Harbour bridge and wharf area. Great location close to opera house... Botanical gardens.... Shopping! Highly recommended!

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Helpful?
Thank Marie B
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

This is an apartment hotel with a great kitchen and laundry facility. Go for the harbour view room and you won't be disappointed. Very clean and spacious. Excellent staff particularly Amanda in reservations. Very friendly and professional. I had an early check in and was given a late check out. Good value for money as one of the nearby hotels...

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Helpful?
Thank 256Sue2310
Sam P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear 256Sue2310, thank you very much for taking the time to leave us some feedback. We are delighted to hear that you enjoyed your stay with us. We are indeed very fortunate to have such wonderful views and we are pleased to hear that you enjoyed such. Thank you again for sharing and we certainly do look forward to welcoming...

Sydney, Australia
Reviewed 3 days ago NEW

Swipe card access in this hotel was very frustrating. I could not use swipe card in lift or to room on a regular basis. I would have gone down at least 3 times per day to get it fixed. Restaurant staff were not good. I found very rude. Yelled across the room to wait for a clean table but there...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Coralie M
Sydney, Australia
Reviewed 6 days ago NEW

I booked this hotel as a birthday surprise for my husband, we were both blown away by the location, views and private balcony. We have stayed at a lot of luxury Sydney hotels in the past, but now that we have experienced Pullman we will be back! The rooms are larger then any other hotel room. We also had a...

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Helpful?
Thank Sheppo7
Sam P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear Sheppo7, thank you very much for your feedback. We are delighted to hear that you chose us for your special occasion. We strive to provide an excellent customer service experience to all our guests and your feedback serves as a wonderful encouragement to all our staff. Thank you again for sharing and we certainly do look forward to welcoming...

Reviewed 1 week ago NEWvia mobile

Had a lovely overnight stay at pullmans with my partner. Room was very clean, staff were very friendly. Room was extremely spacious and high quality finishes. Thoroughly Enjoyed our stay. Will happily return.

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Helpful?
Thank Melody M
Sam P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear Melody M, thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed our spacious rooms and the excellent service we provide. I will of course share your comments with our staff, I am sure they will be delighted to hear your kind words. Thank you again for sharing...

Brisbane, Australia
Reviewed 1 week ago

We've stayed in this lovely hotel many times and we always experience the same level of brilliant service, really I've never experienced better anywhere in the world and nothing seems too much trouble. Situated right on Circular Quay it's less than 300 metres from Sydney Opera House and just a short stroll to the Harbour Bridge, The Rocks precinct, Sydney...

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Helpful?
Thank Janelle D
Sam P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear Janelle D, thank you so much for your fantastic review. We are delighted to hear that you have been returning to us on numerous occasions! Regular guests like yourself are very important to us and we always appreciate your feedback. I will of course share your comments with the staff, I am sure they will be very pleased to...

Paraparaumu, New Zealand
Reviewed 1 week ago

Fantastic hotel with excellent facilities. Our room was large with a full kitchen, separate bedroom and glorious verandah (what a wonderful place to sit with a glass of wine on a sunny afternoon). The decor was a little tired and dated but not to an extent that we disliked it. The service was excellent. We did find it was expensive...

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Helpful?
Thank Zoe S
Sam P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear Zoe S, thank you very much for taking the time to leave us feedback. It is wonderful to hear that you enjoyed your time with us and I must agree sitting outside and watching the world go by is a fantastic thing to do. We are very fortunate to be in such a stunning location and it is great...

Brisbane, Australia
Reviewed 1 week ago

I am a Platinum Accor member (which is great value if you are thinking about joining), and I always enjoy staying at the Pullman Quay Grand at Circular Quay in Sydney. On my most recent visit, I happened to be celebrating my birthday. The staff at the hotel couldn't do enough for me ..... room upgrade to a Harbour View,...

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Helpful?
Thank GregF1964
Sam P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear GregF1964, thank you very much for your fantastic review. We are delighted to hear that you picked our hotel for your special occasion - Happy Birthday! We are indeed very fortunate to be in such a great location and it is fantastic that you enjoyed such. Feedback like yours serves as a great encouragement to all our staff and...

Cambridge
Reviewed 2 weeks ago

I had the worst experience in 25 years of travelling at this hotel. I woke at 5 am to download a file and return an edited version to the US. The internet was not working. The desk clerk told me they had frequent problems with the internet. So at 5:30 am I left and walked to the Intercontinental and checked...

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Helpful?
Thank JAH123
Melbourne, Australia
Reviewed 2 weeks ago

I had two nights here recently in a 9th floor spa room and it was excellent. The staff were accommodating, the view of the harbour bridge was wonderful and the room was spacious, well appointed and clean. I did however never work out how to turn the light on over the dining table! Location wise you couldn't get better. The...

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Helpful?
1Thank Jon M
Sam P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear Jon, thank you very much for taking the time to leave us such a fantastic review. We are delighted to hear that you enjoyed our spacious rooms and the wonderful location we are in. It is always a pleasure to receive positive feedback and we are delighted to know that you enjoyed your stay with us. Thank you again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
5-Star apartment hotel located at the edge of East Circular Quay boasting stunning Sydney Harbour views. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, Sydney's best Bar by far ECQ, a newly refurbished restaurant on the mezzanine level of the hotel Q Dining, 3 versatile function rooms and superb hotel reacreation facilities. ... more   less 

Additional Information about Pullman Quay Grand Sydney Harbour

Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $340 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney
Hotel Style:
#3 Family Hotel in Sydney
#3 Romantic Hotel in Sydney
#12 Luxury Hotel in Sydney
#12 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Quay Grand Sydney Harbour staff and other travellers.
25 questions
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Questions? Get answers from Pullman Quay Grand Sydney Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner harbour rooms have the best views”
Sheppo7, 17 May 2017 | Read review
“Rooms overlooking Circular Quay have views of the harbour & Opera House but can be noisy. Rooms facing the Botanical Gardens are quieter.”
425janelled, 15 May 2017 | Read review
“Circular Quay View”
zoes76, 15 May 2017 | Read review
“Always request an upgrade to a harbour view room. The views are amazing!!”
GregF1964, 10 May 2017 | Read review
“Harbour View Suites have spectacular views”
  • Spectacular view from our balcony
, 30 Apr 2017 | Read review
5 of 5
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US$219* /night
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Prices are for 1 room, 2 adults
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