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Astral Tower and Residences at The Star

Agoda.comUS$193*
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#53 of 174 Hotels in Sydney
Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$225*
US$193*
Great Deal
US$224*
US$225*
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Astral Tower and Residences at The Star
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1,031 Reviews from our TripAdvisor Community

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There are newer reviews for Astral Tower and Residences at The Star
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Showing 998: English reviews
Amsterdam, The Netherlands
Reviewed 11 July 2015 via mobile

Great family apartment and a nice in+outdoor pool, even if the place is perhaps not very attractive for children, with gaming floors not accessible for under-18s. Nearest attraction is Darling Harbour but downtown Sydney is not really within walking distance.

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Helpful?
Thank axispanorama
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear axispanorama, We appreciate you taking the time to share your thoughts following your recent stay at Astral Tower and Residences. We were delighted to read that you enjoyed your time here, in particular the aparment facilities and also our spectacular swimming pool. Thank you for providing feedback on our facilities and also our location. We are pleased to advise...

Reviewed 8 July 2015 via mobile

Rusty..dirty..black tall wall view. For the money you pay you get nothing but a shelter on your head for a night..didn't clean my room and I had to ring house keeping and they said the forgot.. Told them I'm not happy with my room and their answer was pay another $100 to upgrade after I paid $240 a night I...

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Helpful?
1Thank Reviww
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Reviww, Thank you for taking your time to share your feedback with us. We are concerned that we did not live up to your expectations. We strive to provide high standards in both our service and facilities and apologise if you feel we did not do so during your recent stay. We would love to connect with you personally...

Reviewed 4 July 2015 via mobile

My husband and I usually stay at the Clifton Suites but we wanted to try somewhere new for our anniversary. We had to change the date of our reservation and the person i spoke to on the phone was great and had fabulous customer service. We stayed in a king harbour view room and i couldn't fault it. We will...

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Helpful?
1Thank roux_06
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear roux_06, We are delighted to hear that you enjoyed celebrating your anniversary at The Star and appreciate you taking the time to post your comments on TripAdvisor. Thank you for providing feedback on the outstanding service provided by one of our Guest Services' Agents. Your comments are important to reinforce to all our team the difference outstanding service can...

Glasgow, United Kingdom
Reviewed 1 July 2015 via mobile

The apartment was absolutely beautiful! Spotless and very modern. On the first day the washing machine leaked... Flooded the bathroom.... Foned reception and within 5 mins 2 guys at door with brand new washing machin, took old one away and dried everything all up before leaving. Very nice hotel with some lovely gift shops including clothes shops!!

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Helpful?
Thank pegosgavos
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear pegosgavos, Thank you for reviewing your recent stay with us at Astral Tower & Residences. We are glad to read that you found your apartment to be absolutely beautiful, spotless and modern. Thank you for noting reception took your issue in regards to the washing machine seriously and were able to get our Facilities Team to assist you promptly....

Melbourne, Australia
Reviewed 29 June 2015

We arrived early and it was no problem to check us in early ,and then we got an upgrade to a suite!!! The staff were great the room was fantastic everybody was friendly, the location to Darling Harbour was a bonus as the restaurants and shops were all good. Do yourself a favour and treat your self.

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1Thank Garry A
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Garry A, We appreciate that you have taken the time to leave us a review on your recent stay at Astral Tower & Residences. We are delighted to read that you describe us as ‘star quality’ and rate us a perfect five stars. Thank you for noting that our Star Suite was fantastic and that you felt everybody was...

Canberra, Australia
Reviewed 29 June 2015 via mobile

The one bedroom city view apartment was good value and the views were amazing. The apartment was fully appointed with a kitchen and washing machine. Parking is $35 per day and you park with the casino patrons.

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Helpful?
Thank michaelbN5695YM
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear michaelbN5695YM, Thank you for taking the time to review your recent stay at Astral Tower & Residences. We love to read that you found our One Bedroom City View Apartments to be good value along with amazing views. Please do not hesitate to reach out to assistant_manager@echoent.com.au if you decide to return to the hotel in the future. We...

Ashburton, New Zealand
Reviewed 27 June 2015

We had a wotif mystery deal and very happy with the result. We paid for the excellent breakfast next morning. The down side was the chef loudly reprimanding a young staff member. One he was unpleasant and two why not do this privately? This should be easily fixed. We will be back thank you

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Helpful?
Thank Marg22
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Marg22, We are delighted to read that you were very happy with your Wotif mystery deal! Thank you for noting that our breakfast option at Garden Buffet was excellent, however thank you for advising of the issue you felt in regards to the staff member. Please be ensured we have passed this information on to the management at Garden...

Reviewed 26 June 2015

everything about the Astral Residencies, from the view, to the apartment, to the service is of a high quality. LOVE LOVE LOVE this aspect of The Star, and hope to return. It is surrounded by alot of cool shops and of course the Casino, Dining Venues etc.. but also near most of Syndey and Australia's iconic elements.

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Helpful?
1Thank Rose x
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Rose x, Thank you for positing a TripAdvisor review and for rating us five stars! We are delighted to hear that you love everything about Astral Tower and Residences, in particular the view, our apartment facilities and also the friendly and efficient service provided by all of our staff. Thank you for commenting on the variety of outlets within...

Tamuning, Mariana Islands
Reviewed 24 June 2015 via mobile

Second time here: stayed here in 2009 with elderly parents. Pros: casino, ferry stop across the street, amenities including free WiFi to write this review, cleaniness, supermarket nearby, light rail station inside hotel. Cons: Not near to CBD, overpriced compared to other similarly rated apartment hotels, currently under renovation. Bottom line: My family came to Sydney to gamble so it...

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Helpful?
1Thank aisle67
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear aisle67, We appreciate you taking the time to post a TripAdvisor review following your stay with us. Thank you for providing feedback on our service, our facilities and also our location. As you mentioned, we have a light rail stop conveniently located within the complex which operates 7 days a week. Alternatively there are buses that depart from The...

Reviewed 23 June 2015

It is worth getting a room with a view of the water or an apartment type of accommodation. The bathrooms are a hit or a miss, some of the bathrooms are impressive and others are more tired looking or aren't kept up as well. If you have any issues just tell them and they tend to it. I personally have...

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Helpful?
1Thank Olivia O
The_Star_Management, Manager at Astral Tower and Residences at The Star, responded to this review

Dear Olivia O, Thank you for your sharing your feedback following your recent stay with us. At Astral Tower and Residences we have hotel rooms with either Pyrmont, City or Harbour views and one, two and three bedrooom apartments with either Pyrmont or City views. Our Pyrmont view hotel rooms and apartments offer panoramic views over Pyrmont, our Harbour view...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Casino Hotel Complex situated 1 km across Darling Harbour from the city. ... more   less 

Additional Information about Astral Tower and Residences at The Star

Address: Star City Casino Entertainment 80 Pyrmont St | Pyrmont, Sydney, New South Wales 2009, Australia
Region: Australia > New South Wales > Sydney
Price Range: $291 - $1,731 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Astral Tower and Residences at The Star 5*
Number of rooms: 476
Reservation Options:
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Also Known As:
Astral Tower And Residences Hotel Sydney
Star City Sydney
Star City Hotel Sydney
City Star Sydney
Hotel Style:
#15 Spa Hotel in Sydney
#35 Family Hotel in Sydney
#49 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Astral Tower and Residences at The Star staff and other travellers.
16 questions
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Questions? Get answers from Astral Tower and Residences at The Star staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is nicer to have a room facing Kings Wharf.”
hamsterl, 15 Apr 2017 | Read review
“Ask for an upgrade.”
SalCacopardo, 1 Mar 2017 | Read review
“Ask for a free upgrade to a harbour view on a high floor if available.”
heidim463, 15 Feb 2017 | Read review
“Get higher rooms to get best view of Sydney harbour”
770seana, 31 Jan 2017 | Read review
“choose high level room to have the view.”
KLhongkong, 22 Jan 2017 | Read review
5 of 5
Agoda.com
US$193* /night
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Booking.comUS$224
Hotels.comUS$225
Orbitz.comUS$218
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*Disclaimer
Prices are for 1 room, 2 adults
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