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Astral Tower and Residences

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Traveller (537)
Room & Suite (427)
Pool & Beach (52)
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Overview
  • Excellent48%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“star city”(79 reviews)
“star suite”(32 reviews)
“casino hotel”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,157)
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48
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All reviewsstar citystar suitecasino hotellyric theatredarling harbourbedroom apartmentpyrmont viewlight railroom servicecity viewupgraded to a suitefree upgrademini barfull kitchenking bedbuffet breakfastcentral station
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321 - 325 of 1,120 reviews
Reviewed 20 November 2015 via mobile

I booked a room via the web and received confirmation of the booking and the rate. I printed this out and took it with me. At the end of the check-in process I was handed a card to sign. I would normally just sign it...More

Thank Travelviewpgt
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 28 November 2015

Dear Travelviewpgt, Thank you for taking the time to provide us with feedback in regards to your recent stay. Please accept our sincere apologies about the human error that occured with your room rate, we are delighted to hear that Manager on Duty (Matthew) rectified...More

Reviewed 18 November 2015

location was excelent , but that was all , i stayed in a star suite , was a large area seperate bedroom and a spar , but not really impressed with the place at all ,, room service food leaves a lot to be desired...More

2  Thank ROY P
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 25 November 2015

Dear ROY P, Thank you for posting a TripAdvisor review. We appreciate your comments on our convenient location and also the spacious Star Suite you occupied during your recent stay. In regards to our Room Service offerings, we do apologise that it did not meet...More

Reviewed 16 November 2015

Stayed in a 3 bedroom apartment in October 15. Overall stay was uneventful and the whilst the apartment was dated and had worn furniture, it was mostly functional and perfectly clean. Other points: 1) We had a large balcony with harbour views but no outdoor...More

1  Thank Tony A
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 25 November 2015

Dear Tony A, Thank you for taking the time to share your feedback with us. Please be assured that we have passed your suggestions regarding our room features and facilities, as you are aware we are currently undergoing a vast refurbishment of both our hotel...More

Reviewed 12 November 2015 via mobile

I am so disappointed - I have paid approximately $1200 for a deluxe city view room for 3 nights - only to have a blocked view by a building. I called reception, only to be told by Matthew that the hotel is full. As I...More

2  Thank Jonathon P
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 14 November 2015

Dear Jonathon P, Thank you for posting a TripAdvisor review following your recent stay. We are concerned that we did not live up to your expectations. We strive to provide high standards in both our service and facilities and apologise if you feel we did...More

Reviewed 12 November 2015

There was a mix up with our first stay and the duty manager Mr Mario Naim, sent us an email that said, the next time we booked we would be upgraded, given complimentary breakfast and late check out. We did receive the upgrade (harbour view...More

1  Thank michaelbN5695YM
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 14 November 2015

Dear michaelbN5695YM, Thank you for taking the time to provide us with feedback and for rating us five stars following your recent stay. We are thrilled to read that we were able to offer you an upgrade to one of our gorgeous harbour view rooms,...More

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Best Value Properties in Sydney, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$175 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Sydney
#27 Family Hotel in Sydney
#39 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Sydney
#27 Family Hotel in Sydney
#39 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (537)
Room & Suite (427)
Pool & Beach (52)
Dining (51)
Amenities (9)
Business Centre & Event Rooms (2)
Questions & Answers
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MimGB2
2 January 2018|
AnswerShow all 5 answers
Response from michandmal | Reviewed this property |
yes there were many children staying at the facility and using the pool
1
Vote
KimberleyE84
4 October 2017|
AnswerShow all 3 answers
Response from naileelw | Reviewed this property |
Hi, I am sure the hotel can accommodate your request. We had a twin but there were 2 large bed that can fit 3 of us.
0
Votes
aussie_gal_0
14 August 2017|
AnswerShow all 6 answers
Response from Traveller2120 | Reviewed this property |
Yes. There is a drinks fridge next to staff counter.... one can also order room service to the pool area. Sensational spot on a sunny day 👍
0
Votes
Room Tips
"Choose the city view!! Sydney is just amazing at night."
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"Astral tower is very good for holiday. Very appreciated that they upgraded my room."
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"The newly renovated suites such as the, 2 bedroom suite or entertainer are to die for,"
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"go somewhere else"
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