We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Pier One Sydney Harbour, Autograph Collection

Show Prices
#28 of 179 Hotels in Sydney
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Pier One Sydney Harbour, Autograph Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,110 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pier One Sydney Harbour, Autograph Collection
See the most recent reviews
Showing 2,047: English reviews
Burbank, California
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 December 2015

We just checked out this afternoon, after a great two day stay. I wanted to write a review upon my arrival since that was such a wow, but I resisted until departure! The Manager on Duty greeting us, and was also in the lobby when we left today and he still greeted us by name! Well done!! The room was... More 

Helpful?
1 Thank DSCornish
Wollongong, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 December 2015

We had been looking forward to our night at Pier One. We had tickets to the STC production of King Lear and this hotel had always appealed because of its location. It could have been brilliant, but it's the little things that take the gloss away. Check in was great - friendly staff, helpful, glass of champers - happy days!... More 

Helpful?
4 Thank Irene O
Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 December 2015

The big plus of this hotel is the location. Opera, Harbour Bridge, Downtown Sydney all close by and taxi is hardly necessary. The hotel is lively with a bustling bar until 23.00. If you are into bar, pub and party life you will love it. Don't come here for tranquility. However, the biggest problem is the service quality. The breakfast... More 

Helpful?
1 Thank crossthuemm
San Diego, California
Level Contributor
157 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 30 November 2015

This is a long one, you may want to settle into a comfy chair with a cocktail... My husband has stayed here several times before we joined him for this trip. First the pros: ALL staff is extremely professional, courteous, friendly. They remember your name every time you walk in the door. It is a historic building on a wharf... More 

Helpful?
5 Thank exNYfamily
Kristy W, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear ExNYfamily Thank you for sharing your feedback on your recent stay with us. Whilst I am pleased you enjoyed many aspects of your stay- we pride ourselves on personalised service for each of our guests and have worked hard since taking over the hotel early 2014 to ensure the team have the right mindset to be able to deliver... More 

Melbourne, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 November 2015

Over $500 per room, but no free wifi, no slippers (and a sharp metal divider that i kept stepping on between the hallway and the bathroom), and breakfast not included. Rooms overlooking the water are noisy when there are patrons enjoying the restaurant and deck on the lower level. My room has peeling paint, but lovely bathroom accessories. However I... More 

Helpful?
Thank Zejja_travels
Adelaide, Australia
2 reviews
Reviewed 29 November 2015

We had stayed at this hotel on one previous occasion and enjoyed, We then booked it for our Honeymoon, it was as we thought it would be, great staff with excellent knowledge rating to their particular expertise, eg Dinning room staff new and understood all dishes on the menu. The room was excellent and kept well maintained. We will stay... More 

Review collected in partnership with this hotel

Helpful?
Thank cousinsm
Sydney, Australia
1 review
Reviewed 29 November 2015

The staff were welcoming at all times. The property is very well located as for both local venues, water front and activities. The room was well appointed, practically soundproof (great night sleeping) as was the restaurant (amazing breakfast) and bar.

Review collected in partnership with this hotel

Helpful?
Thank Milton O
Sydney, Australia
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 November 2015

I stayed at the Pier One only for one night and the hotel is amazing. The hotel is very modern and the front water room with Harbour Bridge view and balcony is really Worthy. Very comfortable beds, modern bathroom and the bath with view is stunning. The service was very good overall, the room service was also a very nice... More 

Helpful?
Thank Henry W
Perth Western Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 November 2015

Positives; The hotel location on Sydney Harbour close to Sydney Harbour Bridge, Circular Quay (15 minute walk),Darling Harbour (25 minute walk) and Opera House (30 minute walk). The rooms are good size and well maintained. Negatives; Inexperienced staff, poor service and variable food quality. We stayed at this hotel from the 18th November to the 25th November picking it for... More 

Helpful?
2 Thank 8SamS
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 November 2015 via mobile

In the Rocks region of Sydney. Rooms clean and spacious with a great view of Sydney Harbour. Strategically placed close to Sydney's best tourist sites, Opera House, Sydney Harbour, museums, art galleries and many, many restaurants. Had a great stay.

Helpful?
Thank Dirk D

967 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (602)
Viewed
View from Room (50)
Viewed
Room/Suite (126)
Viewed
Hotel & Grounds (66)
Viewed
Dining (23)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (40)
Viewed
0:55
Videos (2)
Viewed
Other (291)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (264)
Viewed
Admiral Suite (61)
Viewed
Amenities (21)
Viewed
Harbourview Suite (49)
Viewed
Heritage King (38)
Viewed
Dining (21)
Viewed
The Hotel (36)
Viewed
Waterside King (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (101)
Viewed
Room/Suite (57)
Viewed
Pool/Beach Area (8)
Viewed
Dining (14)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Sydney hotels
Central Business District
Sydney Harbour Marriott Hotel at Circular Quay
The Rocks
Four Seasons Hotel Sydney
Central Business District
InterContinental Sydney
InterContinental Sydney
#27 of 179 in Sydney
3,799 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Pullman Quay Grand Sydney Harbour
Central Business District
Sir Stamford at Circular Quay Hotel Sydney
The Rocks
Harbour Rocks Hotel Sydney - MGallery Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. This luxury hotel in Sydney also offers a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: $248 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Marriott, Odigeo and Travelocity so you can book your Pier One Sydney Harbour, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#27 Romantic Hotel in Sydney
#27 Family Hotel in Sydney
#28 Luxury Hotel in Sydney
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Pier One Sydney Harbour, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbour view rooms are lighter and nicer”
 of 5 bubbles adampies, 1 Dec 2016 | Read review
“Upgrade if you want to include full breakfast, top floors are quieter.”
 of 5 bubbles 29sylviak, 1 Dec 2016 | Read review
“stayed in 214 admiral suite. Amazing choose this is you can for a special occasion.”
 of 5 bubbles 687laylam, 29 Nov 2016 | Read review
“Waterside room”
 of 5 bubbles 657mayurij, 29 Nov 2016 | Read review
“Ask for a room facing the water”
 of 5 bubbles ExperienceCollectorPDX, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay