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Pier One Sydney Harbour, Autograph Collection

Booking.comUS$161*
View Deal
#25 of 175 Hotels in Sydney
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$404*
US$161*
Great Deal
US$184*
US$195*
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Pier One Sydney Harbour, Autograph Collection
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2,345 Reviews from our TripAdvisor Community

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There are newer reviews for Pier One Sydney Harbour, Autograph Collection
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Showing 2,266: English reviews
Reviewed 29 February 2016

Was there recently for business arrived with a bit of equipment for an event. Strawberries and sparkling on arrival then an offer to take equipment in the vehicle to the nearby venue to drop off the equipment before parking the car. What friendly and hospitable staff, down to little things charging my phone at the concierge desk because my cable...

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Thank Buckshot lafuma
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your feedback. We hope to welcome you back again soon.

melbourne
Reviewed 29 February 2016

we wanted more of a boutique hotel experience. Ticked that box. Room on top floor was disappointing though as gantry along top of building obscured view. Windows didn't open so had to use AC the whole time even though weather was only 28c. Would've been nice to get some fresh air.

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Thank 4ofusMelbourne
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your valuable feedback. We appreciate your comments and apologies for any inconvenience caused.

Sydney, Australia
Reviewed 29 February 2016

Everything about the hotel and the staff was simply wonderful. Frim the planning of the stay, to arrival and each day the staff were attentive and helpful. The location is superb - nothing can beat this in Sydney. The rooms spacious and beautifully appointed. Areas for eating and socialising excellent. To top it off the staff made the stay so...

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Thank kerrysX8048BJ
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your feedback. We are so glad you loved the hotel as much as we do. Hope to see you again soon.

Sydney, Australia
Reviewed 28 February 2016

A wonderful location right in the heart of the harbour, where you are treated like royalty and spoilt with stunning decor. Fantastic and attentive staff who are down to earth and welcoming. A wonderful getaway for any couple!!

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1Thank katedrady
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you kindly for you feedback, we are so glad you loved Pier One as much as we do. Hope to see you soon.

Canberra, Australia
Reviewed 28 February 2016

Copy of what i sent to the hotel I have to say I was very disappointed with the Hotel. The rooms air conditioner wasn’t working efficiently enough to cool the room properly. I had the afternoon to catch up on some work and was looking forward to being able to do so without the interruption of the office. I was...

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2Thank nsa84937
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your valuable feedback. We are so sorry for the issues you experienced with the air-conditioning in your room at our hotel. We would like the opportunity to make this up to you and welcome you back to Pier One, Sydney Harbour.

Penrith, Australia
Reviewed 27 February 2016

One night was not enough, but was all that we could spare. A Couples Escape was the lure, and it was grand. Greeted at the door with chilled glass of wine and chocolate strawberry, up the lift to the room with a view. And what a view .... agh, there's Blues Point, Balls Head, and Walsh Bay Pier 2. And...

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Thank Penriffite
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for your feedback. We are so happy to hear you enjoyed Pier One and hope to see you again soon.

Canberra, Australia
Reviewed 27 February 2016

Great waterfront property with comfortable outdoor space to enjoy the best of Sydney's views. Great bar service. Didn't try the restaurant [the Gantry], except for breakfast which was underwhelming and would be better to stay fully al-a-carte rather than offering a limited buffet in the space available.

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Thank sjandamcd
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your feedback regarding the Gantry, I have shared this with the restaurant. We hope to welcome you back again soon.

Salt Lake City, Utah, United States
Reviewed 24 February 2016

Modern hotel right under the bridge. Harbor view rooms are the best. Good breakfast buffet with inside and outside seating. Walking distance to the Opera House, Botanical Gardens and even Darling Harbor (about 30 minutes). Lunch was well prepared and tasty.

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1Thank Bob K
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your great feedback, we hope to welcome you back soon.

Sarasota, Florida
Reviewed 23 February 2016

Great service and well accommodated rooms. Slightly unusual toilets that work with a vacuum as on an aircraft. Bed was very comfortable and the hotel is in easy walking distance from the ferry terminal and circular quay. Restaurant was really excellent. Shrimp were fresh and cooked to perfection. Main course was a sensible size and again beautifully cooked. We ate...

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Thank expediti0nleader
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for you feedback. We are so glad you enjoyed the hotel and The Gantry restaurant. We hope to see you again soon.

Toronto
Reviewed 23 February 2016

There are two rooms on the ocean side of this hotel that have a private deck that is as large as the spacious room itself. The view from both is just incredible. I was booked into a regular room, but as a Marriott Gold member they upgraded me with no charge, but after staying here I would pay the extra...

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Thank 500jon
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you so much for you wonderful feedback. We are so glad you enjoyed the room and are looking forwards to seeing you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: $221 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#25 Luxury Hotel in Sydney
#27 Romantic Hotel in Sydney
#27 Family Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
25 questions
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Questions? Get answers from Pier One Sydney Harbour, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choice is Harbor View or Bridge View. Harbor view nicer, not as quiet.”
jwgripp, 22 May 2017 | Read review
“2nd floor suites”
johnefoley, 19 May 2017 | Read review
“Water views preferable”
dnbjohns, 17 May 2017 | Read review
“waterside rooms have a very nice view, Hickson suite good for family with 1-2 kids/adults”
PatT117, 17 May 2017 | Read review
“Request and ensure water front apartment”
KerrieK88, 16 May 2017 | Read review
5 of 5
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US$161* /night
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AutographUS$184
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AMOMAUS$404
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Prices are for 1 room, 2 adults
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