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Metro Hotel Marlow Sydney Central

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Metro Hotel Marlow Sydney Central
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679 Reviews from our TripAdvisor Community

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There are newer reviews for Metro Hotel Marlow Sydney Central
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Showing 632: English reviews
Reviewed 22 July 2016 via mobile

My family and I had been traveling for almost three weeks. My husband had to go for a meeting, I arrived alone with 4 huge luggages. Three receptionists stared at me while I struggle with my luggages and point to trolleys parked along the wall. None of them offer to help at all! After I checked in, I tried to...

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Helpful?
Thank Drak D
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Drak, Thank you for your recent stay in our hotel. I am sorry to read that the service provided to you was not in par with your expectations or the standards that we have set for our guests. We always try to offer a good value for money accommodation option to all our customers and all feedback is invaluable...

Hong Kong, China
Reviewed 21 July 2016

I had not been to Sydney for many years so I decided to take along my elderly mother and daughter for the trip. Taking airport train to city was really easy. Staff at train stations were so helpful to ensure trip was trouble free. Arrived at Central Station and it was a 5 minute walk to hotel. The hotel is...

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Helpful?
Thank Glenda L
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Glenda, Thank you for your feedback and recent stay. We are delighted to learn that you have enjoyed your accommodation and service provided as we always target to offer a good value for money accommodation option with a friendly service. We wish you all the best with your future travels and we will be looking forward to your return....

Sydney, Australia
Reviewed 19 July 2016

The hotel is in Chinatown, opposite the Capitol Theatre and 2 blocks from Central Station. I stayed 2 nights in a Deluxe Double, room 603 which is in the back corner, 6th floor, looking over Campbell St. I got a $114/night deal and for the location it was good value. I booked less than a week in advance and scored...

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Helpful?
Thank Christine B
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Christine, Thank you for your feedback and stay. We are glad to read that you have overall enjoyed your stay with us and that you found our location appropriate for your needs. We wish you all the best with your future travels and we will be looking forward to your return. Kind Regards, Stefanos V. Operations Manager

Christchurch, New Zealand
Reviewed 14 July 2016

This is a reasonably nice hotel, certainly good for the price... A few spare power points to charge up all those devices is a nice idea (compared to some hotels that seem to do their best to provide as few power points as possible). Buffet breakfast is nice, though would be nice to have an option that didn't include the...

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Helpful?
Thank TheBismarck
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Guest, Thank you for your recent stay and review on your accommodation. We are glad that you have overall enjoyed your stay in our hotel and that you have found our accommodation options good value for money. I will forward your feedback to the rest of our team for their review. For anything further, feel free to contact us...

Reviewed 8 July 2016

This hotel is in the middle of Thai town. It's old and shows it. The breakfast buffet looks like a slight upgrade from Best Western here in the States. The rooms also showed their age. Would not stay there again.

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Helpful?
Thank Jonathan M
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Jonathan, Thank you for your stay and review. We appreciate that you are letting us know about this issue that you have experienced with your room. We are sorry that you were not fully satisfied with your accommodation here. I will forward your feedback to the rest of our team for their review. We wish you all the best...

Melbourne, Australia
Reviewed 4 July 2016

- The location is so great, 5 minutes to Chinatown, 15 minutes to Sydney tower - It is so great that only the one with the hotel room key can enter the level they are in - Bad for carpark: each entry cost $35, maximum for 24 hour. But the carpark is not far from the hotel: just one block...

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Helpful?
2Thank Martin L
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Martin, Thank you for your recent stay in our hotel and for the time taken to leave your review. We are all glad that you have overall enjoyed your stay with us. I will forward your feedback to the rest of our team for their update. We look forward to welcoming you back at Metro Hotel Marlow Sydney Central...

Fort Myers, Florida
Reviewed 1 July 2016

The Metro is an adequate hotel in terms of price and location. The room was clean but rather small. Room service is catered from a nearby Thai restaurant. The breakfast buffet is included, but it is definitely not worth the advertised $18 price for those who do not include it in their booking. The food was plentiful but not particularly...

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1Thank CindyCone
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Cindy, Thank you for your stay in our hotel and for the feedback left. We are sorry to read that you were not fully satisfied with our breakfast options. I will forward your feedback to our restaurant team and we will seek for ways to improve. We will be looking forward to your future stays with us. For anything...

Sydney, Australia
Reviewed 29 June 2016

A good hotel in terms of location and price. Rooms are small but comfortable. We were disturbed by the noise from the next room as the walls are too thin. They didn't raise their voices but we could hear their conversations!

Review collected in partnership with Amoma.com
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2Thank StephanieCSydney
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Stephanie, Thank you for your review and stay. We are all glad that you have overall enjoyed your stay in our hotel. I will make sure to pass your feedback to our management team for their information. For any further enquiries or comments feel free to contact us directly and we will be happy to assist. We will be...

Canberra, Australia
Reviewed 28 June 2016

The Metro Marlow is conveniently located near Central Railway Station as well as good shopping precincts nearby. The rooms are clean and the staff are friendly. The wifi should be free as it costs $ 5 per hour.

Review collected in partnership with this hotel
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2Thank Warwick S
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Warwick, Thank you for your review and recent stay with us. We are glad that you have found our hotel a good value for money overall. We always try to offer a value for money accommodation option with a friendly service. I will forward your feedback to the rest of our team for their review. We will be looking...

Sydney, Australia
Reviewed 16 June 2016

Very average hotel. Room service is an Indonesian restaurant that serves below average food. Found used dental floss next to bed. Good location to central station. Staff are friendly and helpful. Room was nice but not worth the price paid.

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1Thank Caitlin93x
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Caitlin, Thank you for your review. We are sorry to read that you did not enjoy the food delivered to your room, although we are a bit perplexed as the hotel does not have an Indonesian restaurant delivering to our guests. I will make sure to follow up with the appropriate departments to identify and rectify what went wrong...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Metro Hotel Marlow Sydney Central is minutes away from all that Sydney offers. Located opposite the Capitol Theatre and walking distance to China Town and Darling Harbour. Boasting 220 well appointed guest rooms & suites, this hotel with its rooftop pool is an oasis in a busy gateway city. ... more   less 

Additional Information about Metro Hotel Marlow Sydney Central

Address: 431-439 Pitt St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $143 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Metro Hotel Marlow Sydney Central 3.5*
Number of rooms: 220
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Also Known As:
Metro Hotel Sydney Central
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Questions & Answers

Here's what travellers have asked, with answers from Metro Hotel Marlow Sydney Central staff and other travellers.
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Questions? Get answers from Metro Hotel Marlow Sydney Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a rear facing room if you want a quiet night. Ask for a street facing room if you like the excitement of night life.”
 of 5 bubbles al_lizben, 27 Mar 2017 | Read review
“Book somewhere else.”
  • Stains on quilt
 of 5 bubbles lizg007, 25 Mar 2017 | Read review
“rooms above floor 5 will be quiter”
 of 5 bubbles PeterS37, 13 Mar 2017 | Read review
“Ask for a room with a view if you need one. Our window faced a brick wall but we only need the room for sleeping in.”
 of 5 bubbles DaleBbB, 1 Mar 2017 | Read review
“our room was at the end of a corridor so was very quiet”
 of 5 bubbles lindak189, 15 Feb 2017 | Read review
5 of 5