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Best Western Haven Glebe

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Haven Glebe
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57 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Woodford, Australia
Reviewed 2 days ago NEW

I have stayed at this hotel a few times while travelling for business due to it's location. On every occasion I have encountered a lot of loud shouting and talking by others staying at the hotel who are apparently tourists from China. Bus loads of these tourists seem to arrive and leave with regularity and they are as loud at...

Thank Sue B
Edmonton, Canada
Reviewed 10 April 2017

We stayed here for 3 nights while doing tours in and around Sydney. The bed was really comfy. They had international travel converters for tourist from North America who didn't think to bring one, thank goodness. Staff were very friendly and helpful with helping to show us where to go and how to get around. Also with getting taxis and...

2Thank Ivebeenplaces
About Hotel's Favourite Review
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your comment. We are very glad to hear that you enjoyed staying at your Haven. Each of our guest service agent treats our guests as their own family members or friends. We are trying our best to provide a warm Haven for every guest staying with us. Looking forward to meeting you again at your...

Somerset, United Kingdom
Reviewed 3 weeks ago via mobile

If room #307 is anything to go by it is almost certain that you will enjoy your stay as much as we have. The reception is open 24/7 and it has an excellent location at 196 Glebe Point Road for visiting Sydney University, the Tram Shed eateries, the Glebe foreshore walk and the boisterous Saturday Market.

1Thank Peter B
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear Peter, Thank you for your feedback. We are very glad you enjoyed our location and facilities. With delightful view from the balcony to our courtyard and peaceful environment away from the street, our Room 307 is one of our return guests' favourite rooms as well. Please let us know your room preference when you visit your Haven next time,...

Reviewed 3 weeks ago

I had a pleasant stay in the Best Western Haven Glebe. I requested a quiet room and when this wasn't available in the Queen which I had booked, I was upgraded to a King. The staff assisted with my booking, ordered cabs for me, and helped with the free wifi access. The hotel is conveniently located across the road from...

Thank Kristen A
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Hi Kristen, Thank you for your comment. We are very happy to hear you enjoyed staying at your Haven. It is our pleasure to assist every guest as much as we can. We welcome all the guests as our good friends. Looking forward to seeing you again at your Haven next time!

Budgee Budgee
Reviewed 10 April 2017

Great spot to stay, close to city, rooms clean and tidy, BUT, very poor trade work. No grout behind wash basin so water runs down the back of the wall and on to the floor. Broken tiles in the new shower. Toilet seat only 1cm from wall so not possible to sit directly on toilet unless your tiny or a...

Thank Seedygirl
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are very glad that you enjoyed the location of your Haven. Please kindly accept our sincere apology of all the inconvenience occurred during your stay. We have contacted professionals to discuss better solutions of improving our bathroom facilities. We will fix the exhaust fan and tiles as soon as possible. We believe...

Valencia, Spain
Reviewed 27 March 2017

We stayed in the hotel for 3 nights. I took my iPad Pro with me as needed to do some work while I was on holidays. We left in the room a fast charger for iPad Pro and the cable (all worth 120 dollars). The ipad fast charger was stolen after the room was cleaned. We talked to the hotel...

1Thank Erich H
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Thank you for your feedback and staying with us. We are sorry to hear that your personal item was lost. As we discussed in email correspondence earlier, we are unable to prove that it was stolen by our cleaner as we were informed by you after departure. Besides we have checked both CCTV footage and the room detaily, Unfortunately, we...

Cairns, Australia
Reviewed 6 March 2017 via mobile

The official description about the hotel being refurbished is probably outdated because it look to me as completed. The rooms are small, but tastefully decorated, modern and clean. It appears that most rooms have a balcony - again a small one. You can't open any windows so you have to sleep with the aircon. Reception staff were very friendly. And...

Thank Simsam64
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are very glad to hear that you enjoyed staying at your Haven. Our refurbishment of the hotel has been completed in 2016 and we are currently working on the restaurants at the ground floor. Unfortunately we were not able to expand the room structure due to the heritage building restriction. However, we...

Brisbane Region, Australia
Reviewed 25 February 2017 via mobile

Stayed one night and probably won't stay again. Not a place for tall people to stay. Yes the bed was large but had a massive ridge in the middle from a joiner bigger than any I have seen. Plastic on the wood and a bathroom that makes it tricky to use conformably if you are larger than small.

2Thank Bernadetteshanahan13
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are sorry for all the inconvenience occurred during your stay with us. We have retrained our housekeeping staff to look after all the details in room more carefully and we are also discussing with maintenance engineers for improving issues about the joiners. We believe our service quality will certainly be improved when...

Reviewed 21 February 2017

I chose this hotel as it is close to my family and I was visiting from interstate. It is a modest but clean and comfortable place to stay. Well positioned to some lovely restaurant/coffee bars across the road. it is also close to transport to the CBD. You will find the rooms fronting on to Glebe Point Rd have exposure...

Thank Allana G
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear Allana, Thank you for your review. We are very glad to hear that you enjoyed your stay with us. Your Haven is located very close to CBD with convenient public transportation options beside the hotel. We are currently discussing more solutions for improving the noise issue from Glebe Point Road. We believe our service quality will surely be better...

Newcastle, New South Wales, Australia
Reviewed 10 February 2017 via mobile

We were spending some time in the city and paid half the price of a city hotel just 5 mins out. Has great service, decent size modern and clean rooms with balcony and air conditioning. Awesome cafes across the street which the hotel provided complementary coffee at one of them. Have also stayed for work in the part.

2Thank Shay A
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear Shay, Thank you for your comment. We are very glad to hear that you enjoyed the location and the room facilities at your Haven. It is our honor to provide friendly service as much as we can. Looking forward to meeting you again at your Haven again soon!

36 photos of this hotel

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11/06/2017 12/06/2017
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Staying in Glebe

Neighbourhood Profile
An inner city suburb along the water, Glebe has a deep-rooted sense of cultural history and heritage. It originated as a semi-rural resort for the well-to-do, but has transformed into a student-centric melting pot. Visit Glebe Point Road for ethnic cuisine as standard as Mexican, Indian, Italian and Chinese, or as diverse as Spanish, Bavarian, Polish, Czech and Lebanese. You will find that Glebe is accepting of the eccentrics and aboriginals that roam the streets, integrating students and people of all economic statuses into the multi-cultural fabric that distinguishes this suburb. Glebe Foreshore is a great destination for a leisurely walk along the Bay, and the Saturday market is a great scene for bargain hunters.
Explore this neighbourhood


  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Best Western Haven Glebe is a boutique hotel located in the cosmopolitan inner city suburb of Glebe, just a 5 minutes drive to the Sydney CBD & Darling Harbour and features 56 lifestyle hotel rooms designed for the savvy urban traveler who appreciates coziness, creativeness and connectivity. Unique and convenient, the hotel will provide a variety of facilities and services – Gym, courtyard, elevator, 24-hour reception and secure parking (reservation required). All of our King Balcony Rooms and Queen Rooms are designed to create an interesting, cozy and delicate ambiance while offering the latest modern comforts and conveniences such as 40″ LCD televisions, ‘Sealy’ five-star hotel standard king or queen beds, ‘L’OCCITANE’ shower products and complimentary wireless internet access. Please note that you will be required to present a credit card at check-in where a pre-authorisation for a security deposit will be processed. ... more   less 

Additional Information about Best Western Haven Glebe

Address: 196 Glebe Point Rd | Glebe, Sydney, New South Wales 2037, Australia (Formerly The Haven Inn Sydney)
Region: Australia > New South Wales > Sydney > Glebe
Price Range: $136 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Haven Glebe 3.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
The Haven Inn Sydney Hotel Sydney
The Haven Hotel Sydney
Haven Hotel Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Haven Glebe staff and other travellers.
3 questions
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Melbourne, Australia
8 months ago

See all questions (3)

Questions? Get answers from Best Western Haven Glebe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms away from front of hotel. Road is very busy even at 4.30am.”
Seedygirl, 10 Apr 2017 | Read review
“Rooms towards the back are the quietest”
collino951, 16 Jan 2017 | Read review
“Rooms on higher level would be quieter”
KylesMac, 15 Jan 2017 | Read review
“All rooms seem the same. The tiles in the shower are slippery and you may need to ask for a shower mat. Otherwise a great place to stay”
T5848UMjohnc, 3 Jan 2017 | Read review
“Rooms at the back are quieter”
G0Mac, 15 Nov 2016 | Read review
5 of 5
US$113* /night
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