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The Maisonette

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395 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Dresden, Germany
Reviewed yesterday NEW

Nice hotel. Room had no view but that was alright considering the price. Shared bathroom was clean and I had no problems with other guests. Staff was very friendly and helpful. Welcome package with a snack and a bottle of water was good. Late arrival procedure worked well.

Thank anitah120
Reviewed 4 days ago NEW

The hotel is in an excellent location, close to restaurants and cafes, and within walking distance of Circular Quay, and with buses and trains close by. The single room was very small (as advertised) but also very clean, as was the communal shower room and the other areas. The walls are quite thin and the side of the building I...

Thank joannaw635
Reviewed 4 days ago NEW

We planned a quick getaway in Sydney. Late check-in on Saturday night and check-out Monday. The stayed in the Magnolia Room. Booking/Check-in: booked online directly and got an awesome 10% discount! I called because they have a limited office/reception hours and we would be checking in. The lady on the phone told us to put in our notes the time...

Thank yenkimtran
Marrakech, Morocco
Reviewed 5 days ago NEW

A friend and I booked this accommodation of two single rooms in a terrific location with charming rooms but the reception staff were Fawlty Towers in the extreme..this property offers steep narrow terrazzo stairs and no one to assist with luggage as it was explained as being "against the law", to assist..not sure what law this may be, policy maybe...

Thank lulalula
MaisonetteHotel, Guest Relations Manager at The Maisonette, responded to this review

Dear Lulalula, We are glad that you found our location terrific. Potts Point, with its village atmosphere, certainly has something for everyone. We are disappointed that you were unhappy with our front desk team. Your description of our team as “Fawlty Towers” I feel is quite unfair. Yes, our front desk team are unable to assist guests with their luggage....

Torquay, Australia
Reviewed 1 week ago

This hotel is everything you would expect from a more budget accommodation plus a bit better. My room was small but that is what I was ready for yet everything seems to be set out well and very clean and tidy.

Thank 613warwicks
Reviewed 1 week ago via mobile

Location was fine and the staff helpfup. The room was very small and did not have a microwave or toaster. Our bag was on the heavy side and was a bit difficult to haul up the narrow stair. There is a grocery store about 5 minutes away.

Thank Alan B
Melbourne, Australia
Reviewed 1 week ago

If you book this room and request the twin option, it might be worth calling the day before to ensure it's done - we had to wait while they redid the beds and fixed that. Everything else was fine and I would recommend, esp for location and price.

Thank 409melanier
Canberra, Australia
Reviewed 1 week ago

The staff at the Maisonette were very helpful, clean room, great location, close to restaurants and an easy walk to the Botanic Gardens and Circular Quay. Car parking available 10 minute walk away, staff helped with $25 per day parking coupons.

Thank Wayne B
Makati, Philippines
Reviewed 1 week ago

The hotel is in a good location within walking distance to many sights, restaurants and shops. Very good wifi connection. The staff is friendly and helpful. The only downside is the distance to the car park. Moreover, this hotel is not suitable for people with walking problems and/or a lot of luggage since there are narrow stairs going up to...

Thank NicCan136
Denver, Colorado
Reviewed 1 week ago

Very clean, private and quant hotel in convenient location. Near many excellent restaurants and just a short walk to the train. I would definitely stay here again wile visiting friends and family in Sydney.

Thank sarahQ445FW

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
We are a small well established affordable Boutique Hotel located in one of Sydney's premier locations known as Potts Point. Located only a short walk to the harbour foreshore, our hotel is an excellent choice for anyone wanting to experience the best that Sydney has to offer. Recently refurbished, our rooms have been styled to maximise space and comfort. Experience the chic village lifestyle that makes Potts Point one of Sydney's most envious urban precincts. The neighbourhood offers visitors a vast choice of quality cafes, restaurants, wine bars, as well as a range of eclectic boutiques, antiques and design stores. On our doorstep is also a supermarket, delicatessen, laundromat, whole food store, bakery as well as excellent transport options. Being small we pride ourselves in being able to offer a more personal approach. Our front desk team will go out of their way to ensure that your stay in Sydney is an enjoyable experience. We encourage guests to contact us direct so we can provide the best advise for your stay in Sydney. We are waiting to welcome you! ... more   less 

Additional Information about The Maisonette

Address: 31 Challis Ave | Potts Point, Sydney, New South Wales 2011, Australia
Region: Australia > New South Wales > Sydney
Price Range: $118 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Maisonette 3*
Number of rooms: 21
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Questions & Answers

Here's what travellers have asked, with answers from The Maisonette staff and other travellers.
11 questions
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Tuba Island, Malaysia
Melbourne, Australia
6 months ago
New Plymouth, New Zealand
over a year ago

See all questions (11)

Questions? Get answers from The Maisonette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor, a little walk up, but quiet!”
 of 5 bubbles JonathanD343, 12 Jun 2016 | Read review
“Superior king size room on second floor was super”
 of 5 bubbles linda176, 10 May 2016 | Read review
“shuttle service to the airport available.”
 of 5 bubbles 540wasa, 1 May 2016 | Read review
“Be aware that not all rooms have their own bathroom and if you can't carry your luggage upstairs choose a room on the lower floors.”
  • View from my room on the third floor.
 of 5 bubbles Docmartin61, 25 Apr 2016 | Read review
“Book early, rooms fill up!”
 of 5 bubbles Rob020, 22 Mar 2016 | Read review
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