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The Mercantile Hotel

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The Mercantile Hotel
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195 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Reviewed 14 February 2017

Nice Irish pub with friendly staff however the amenities let this place down. The check in process is not good when there is loud music playing and you have to go to the bar to check in. The room was stuffy and hot with a portable air conditioner turned on as we arrived. Loud live music until 11:30pm on a...

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Thank Kevin N
Darwen, United Kingdom
Reviewed 14 February 2017

We visited the Mercantile a few times whilst staying again in Sydney. The food is now better than ever with a very good choice at reasonable prices and the staff are very friendly and helpful. The atmosphere at weekends is great with live music and this is definitely the pub to visit whilst in Sydney - you won't be disappointed.

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Thank James U
Clifton, Virginia
Reviewed 4 February 2017

The location can't be beat! We were there for two nights prior to a cruise which left from a port about 500 meters from the hotel... located I. "The Rocks" there are plenty of great restaurants, pubs, attractions, circular quay, etc. the restaurant in the hotel was one of the best we tried.. very friendly and hard working staff.. all...

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Thank Kevin20124
MercantileHotel, Public Relations Manager at The Mercantile Hotel, responded to this review

Hi Kevin! We do love our little historic suburb, The Rocks and we pride ourselves on our customer service, so we appreciate you noticing! Our building is over 100 years old and heritage listed, so this does mean no elevator for now! Our staff are more than happy to carry cases up to the hotel floor however. In terms of...

Blenheim, New Zealand
Reviewed 3 February 2017

Sydney CBD is my preferred long weekend escape: Must do's intrical to the escape include Sydney Ferries and the Mercantile. Sitting right in the heart of The Rocks, the Mercantile Pub is a authentic experience, none of the manufactured contemporary entertainment venue about this establishment! One of Sydney's oldest pubs in what seems original condition, beautifully maintained. Just no fuss...

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Thank Lizpeterv11
Sydney, Australia
Reviewed 29 January 2017

We ordered breakfast at approx. 9.50 on Sunday morning. The orange juice arrived and then 30 mins later we checked to see where our breakfast was. We were told our order hadn't reached the kitchen from the bar but we decided to wait as we were really looking forward to our big Irish breakfast. We were talking to a lovely...

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1Thank gerryjanetkelly
MercantileHotel, Public Relations Manager at The Mercantile Hotel, responded to this review

Hi Gerry! We appreciate you taking the time to provide feedback. This is not what we like to hear as we pride ourselves on our customer service! Please send us through an email at info@themercantilehotel.com.au so we can find out more about your experience. Thank you gerry!

Reviewed 20 January 2017 via mobile

Do not consider going to this pub for a drink or to stay. The door staff man handle clients because they feel they have the authority to do so instead of having a conversation. I am absolutely disgusted in the way I have been treated this evening.

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Thank jemfreer1
Melbourne, Australia
Reviewed 17 January 2017

We stayed one night before leaving on our cruise. I loved it, very touristy, just what we wanted before the start to our holiday. It was noisy, but we were aware of that. The music in the bar till late and the construction of the market stalls at some ungodly hour of the morning. ( The Rocks Market is outside...

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Thank Gary-Susan W
Sydney, Australia
Reviewed 16 January 2017 via mobile

I was strolling through The Rocks around lunch time and found the cozy Irish pub. The lunch special of the day was $15 for rump steak and chips. They were accommodating and subbed me a salad instead with no charge, and I ordered the steak medium...but it was served very, very well done. I know it was $15 but I...

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Thank Shortbytes
Tumbarumba, Australia
Reviewed 14 January 2017

Stayed here before boarding cruise-thought we would be refreshed instead of driving 5 hours from the country. well band played till easrly hours,rooms up 3 flights of stairs with suitcases you are kidding,rooms old dirty taps leaked,air con didnt work,bathroom had mould,well lets say not fit for human stay

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Thank Gordon K
MercantileHotel, Guest Relations Manager at The Mercantile Hotel, responded to this review

Hi Gordon! We appreciate you taking the time to provide feedback. This is not what we like to hear! I've had a little look for your booking and I can't seem to find it so please send us through an email at info@themercantilehotel.com.au so we can find out more about your experience! Thank you Gordon!

Sydney, Australia
Reviewed 12 January 2017 via mobile

Looked for somewhere to have lunch on a weekday, close to Circular Quay and decided on The Rocks. We were not disappointed with the great service, reasonably priced drinks and the food. The specials were amazing. I had a 250g rump steak and mash all cooked medium to perfection and so tender and tasty, served steaming hot all for $15....

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Thank Anthony P

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Staying in The Rocks

Neighbourhood Profile
The Rocks
The first residents of the Rocks were convicts and sailors from the old nation. As the oldest neighbourhood in the city, the area's cobblestone streets host more than 100 heritage sites and buildings, including the oldest house in Sydney, Camden Cottage, which was built in 1816. Taste a “midi “ or a “schooner” of beer and dine “al fresco” on the waterfront at some of the oldest pubs in Sydney. The weekend markets at the Rocks are where you can find local artists' hand-made souvenirs, organic food and designer jewelry in a relaxed and friendly atmosphere. To enjoy some of the best Australian and international contemporary art, the MCA museum is open every day and select evenings. At the end of a long day of sightseeing, be sure to save energy to dance the night away at the area's many late night entertainment venues.
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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
Food & drink at the hotel
The Mercantile Hotel
The Mercantile Hotel
Cuisines: Bar, Pub, Australian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Official Description (provided by the hotel)
Australia's longest running Irish Pub, in the heart of Sydney's historic Rocks precinct. ... more   less 

Additional Information about The Mercantile Hotel

Address: 25 George St | The Rocks, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > The Rocks
Price Range: $91 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Mercantile Hotel 2.5*
Number of rooms: 15
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Also Known As:
Mercantile Hotel Sydney
Hotel Style:
#12 Best Value Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from The Mercantile Hotel staff and other travellers.
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Questions? Get answers from The Mercantile Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor has a room facing the main street that has a lot of sunlight. We laos had a refrigerator.”
 of 5 bubbles 843susanm, 20 Mar 2017 | Read review
“OK if you are into live music and a pub atmosphere”
 of 5 bubbles 826kevinn, 14 Feb 2017 | Read review
“Get a higher floor away from the bar... and pack light the luggage goes up the stairs with you.”
 of 5 bubbles Kevin20124, 4 Feb 2017 | Read review
“Ask for upper floors, less street noise”
 of 5 bubbles garysusanw, 17 Jan 2017 | Read review
“Book a room with an ensuite.”
 of 5 bubbles 792scottf, 28 Dec 2016 | Read review
5 of 5