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Mantra on Kent

Agoda.comUS$132*
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#65 of 175 Hotels in Sydney
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mantra on Kent
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1,233 Reviews from our TripAdvisor Community

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Showing 1,208: English reviews
Palm Springs, California
Reviewed 4 January 2017

We booked this property in January, 2016 for the week of New Year's through Booking.com. While on a cruise ship with no internet, we received an e-mail stating that our reservation had been canceled. Our first opportunity to call was 3 days later and both the hotel and Booking.com said we hadn't responded soon enough and although they had availability,...

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Helpful?
Thank Barbara V
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Barbara V, Thank you so much for taking the time to provide your feedback, our reservations department is centralized and not run on site so I was unaware of your issue. I will be following this up with them immediately. I am so glad you enjoyed your stay with us. Please do not hesitate to contact me directly the...

Oakland, California
Reviewed 4 January 2017

This was a great home base for our 9 day stay after our cruise. Easy access to Darling Habbour and George Streeet. Clean and comfortable for our 5 folks. Highly recommend this for a long stay option or just a few days. .

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1Thank Everest8
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Everest8, Thank you so much for staying with us, glad you enjoyed your stay Regards Emma

Adelaide, Australia
Reviewed 3 January 2017

Above average room although I thought that, for the price, the property as a whole was average. Breakfast buffet, over priced.. Car parking over priced, $120 for 2.5 days a little ridiculous. Room clean and tidy. Safe, key Lock, which I thought was not the safest.

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Thank sherrin2017
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear sherrin2017, Thank you so much for staying with us, our breakfast price stays the same the whole year round and at $20 is at the lowest end as we keep a close eye on our competition. Car parking unfortunately is set by Wilson as we do not have our own car park. Wishing you a very happy new year!...

Melbourne, Australia
Reviewed 3 January 2017

For a 4 start hotel/apartment, the Mantra on Kent is a little bit below the standard. The facilities in the kitchen and bathroom were a little bit too old. I did find a few black mold in the bathroom and it needs to be removed.

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Helpful?
Thank Yue Q
Management response:

Dear Yue Q, Thank you so much for staying with us at Mantra on Kent. I have passed on your comments to our housekeeping manager for immediate action. This standard is not acceptable and we pride ourselves on the level of cleanliness we provide. We also continually look at ensuring the product we provide are relevant and up to standard....

Los Angeles, California
Reviewed 3 January 2017

Great location in downtown, reception always super kind and helpful. Large room with recent renovation. Bathroom absolutely below standard (broken tiles, limited illumination, plastic curtain in the shower and no ventilation). Average housekeeping cleaning with low attention to basic requirements. Considering the cost payed, although keeping into account the end of the year holiday, really below expectations

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Helpful?
1Thank MazzoniA58
Management response:

Dear MazzoniA58, Thank you for your recent review and the lovely comments about the team. We work hard to make our guest happy and grateful for your feedback. Please accept my apologies for the issues you experienced during your time with us. Rest assured we take every review seriously and regret your stay was not perfect. We value all guest...

Newcastle, Australia
Reviewed 3 January 2017

Based on the good name of the Mantra chain, we elected to stay here for NYE 2016/17 along with our friends who had travelled from the UK. We were extremely disappointed with the cleanliness of our room. The balcony on our apartment was filthy and despite a request to reception on the day of arrival to have it cleaned, no-one...

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Helpful?
1Thank Michelle R
Management response:

Dear Michelle R, Thank you for taking the time to review our hotel. I was disappointed to hear of the multiple shortfalls you experienced throughout your recent stay. Please be assured I can sincerely appreciate your frustration on the matters addressed, in particular the cleanliness of our rooms. I have discussed your feedback with our housekeeping management for immediate action....

Gold Coast Hinterland, Australia
Reviewed 2 January 2017

Location was excellent to Darling Harbour. Cleanliness of the rooms very ordinary. There was no views of the city which was disappointing. Pricing for New Years Eve was a little over the top. Cafes and restaurants within close proximity & variety of food is great.

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1Thank 420kerria
Management response:

Dear 420kerria, Thank you for taking the time to let us know of your most recent stay with us. We were naturally disappointed to read your experience from your stay. I am glad you got to explore all the amazing restaurants and attractions. We are so lucky to be so close to everything. We do hope to welcome you back...

Kent, united Kingdom
Reviewed 2 January 2017

We would highly recommend tbe Mantra to our friends and family. The staff were very attentive and nothing was to much trouble. Staying at the Mantra became part of our holiday. It is ideally located for everthing you need to see.

Review collected in partnership with this hotel
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1Thank K6020MHkevinb
Management response:

Dear K6020MHkevinb, Thank you for the amazing review especially your lovely comments about the team. We are glad you enjoyed your recent stay with us and was able to explore all the prime locations so close to the hotel. We hope to welcome you back soon. Regards Kerrin Chalmers

Townsville, Australia
Reviewed 2 January 2017

good but no service to help with luggage early morning close to darling harbour which was good also close to centre of shopping area & train station goog to get home to on new years eve easy to catch ferry from here

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1Thank robertrL7481VH
Management response:

Dear RobertrL7481VH, Thank you for the lovely review & glad you enjoyed your recent stay with us. We are so glad you got to explore all the prime locations close to the hotel. We look forward to you visiting us again soon. Regards Kerrin Chalmers

Brisbane, Australia
Reviewed 2 January 2017

Room was quiet, quite reasonably equipped, bed & pillows very comfy. Aircon vents filthy but could be cleaned if vacuuming of vents included in room cleaning action. Close & easy walk to Town Hall Railway Station.

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Helpful?
1Thank Warren M
Management response:

Dear Warren M, Thank you for the lovely review & glad you enjoyed your recent stay with us. I have passed on your comments to the housekeeping manager for immediate action. We are so fortunate to be situated in a prime location close to popular attractions. We hope to get a chance to welcome you back again soon. Regards Kerrin...

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mantra on Kent is located in the heart of Sydney's CBD ideally positioned on the doorstep of beautiful Darling Harbour and close to attractions such as the Sydney Aquarium, ICC and Star City Casino. The hotel offers guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. Our One Bedroom Deluxe Apartments include full laundry facilities and a microwave. Our balcony rooms overlook the city and our Darling Harbour view rooms have opening windows to let in the fresh air and sunshine. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Alternatively, just a short stroll from the hotel guests will enjoy Cockle Bay and King Street Wharfs, both premium dining precincts offering a multitude of culinary options, function venues, bars and nightclubs. Offering a range of first class services including 24 hour reception and licensed restaurant and bar, we are a contemporary hotel providing guests with a range of facilities designed to ensure maximum comfort during short and extended stays Our hotel is perfect for a romantic break, escape from the everyday, family holiday or business trip to Sydney. Parking is located at Wilson Car Park, next door to hotel, accessible by Mantra on Kent. Cost is $50 per 24 hour period and includes one entry and one exit. ... more   less 

Additional Information about Mantra on Kent

Address: 433 Kent St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $186 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney
Hotel Style:
#11 Romantic Hotel in Sydney
#19 Family Hotel in Sydney
#44 Business Hotel in Sydney
#59 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on Kent staff and other travellers.
3 questions
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Adelaide, Australia
over a year ago
Mumbai (Bombay), India
over a year ago

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Questions? Get answers from Mantra on Kent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join up to Mantra Travel club and you receive free late check out.”
juschillinCairns, 20 Apr 2017 | Read review
“Twin bed single room might have disable access bathroom facilities but they still work fine!”
BizmanVic, 17 Apr 2017 | Read review
“given in a quite street, traffic is no issue, so tipping most rooms would be fine”
robcX898NR, 7 Mar 2017 | Read review
“Views are available from all higher floor rooms - 20 and up. But they are all city views.”
DMC90, 13 Feb 2017 | Read review
“ask for one overlooking Darling Harbour”
V4628KMryanw, 3 Dec 2016 | Read review
5 of 5
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US$132* /night
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Prices are for 1 room, 2 adults
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