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Crowne Plaza Alice Springs Lasseters

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Crowne Plaza Alice Springs Lasseters
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937 Reviews from our TripAdvisor Community

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Showing 871: English reviews
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Shirley, Solihull
Reviewed yesterday NEW

First of all I would like to say that this hotel has lots of potential, unfortunately the people in our tour group were allocated rooms which require updating, there are rooms which looked better. Our stay was fairly comfortable but I must draw attention to the absolute fiasco at breakfast. The food choice is excellent but trying to get a...

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Helpful?
1Thank castrip
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear castrip, Thank you for taking your time to provide us with feedback following your recent experience with us at Crowne Plaza Alice Springs Lasseters. While I am glad to read that you like the food, I was naturally disappointed to hear of your underwhelming experience during breakfast time and can sincerely appreciate your frustration. I will be sure to...

Darwin, Australia
Reviewed 2 days ago NEWvia mobile

I stay here frequently on business and always have a pleasant stay. I was met by extremely friendly desk staff. They rang me when my room was ready much earlier than regular check in time. The room was clean and comfortable. Room service was prompt and the food of good quality.

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Helpful?
Thank Kathryn M
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Kathryn M, We were pleased to hear of your positive experience at Crowne Plaza Alice Springs Lasseters, and will be sure to share your feedback with our entire team. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback. We look forward to welcoming you back soon Kathryn. Best regards,...

Reviewed 3 days ago NEWvia mobile

We stayed at the Crown Plaza Lasseters Hotel in March 2017 as part of our Australian tour! When we arrived we were checked in swiftly and directed to a block of rooms quite far away from the reception, although I have since learnt this to be the general rule for hotels in red centre. The hotel facilities were ok, the...

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Helpful?
1Thank Nicola R
Sunnyvale, California
Reviewed 6 days ago NEW

The Crowne Plaza in Alice Springs is also known as Lasseters Hotel and Casino. The room was quite nice. Breakfast was good. The lamb shank dinner was tasty. The one downside is that the hotel was unable to provide a converter that would allow use of my US electrical appliances. There is a casino for those who enjoy gambling.

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Helpful?
Thank Robert H
LassetersHotelCasino, Duty Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Robert H, Thank you for spending time writing a review on your recent stay with us at the Crowne Plaza Alice Springs. We appreciate your feedback and will use it to improve our standards in the future. We pride ourselves on the ability to exceed our guests expectations and I apologise that we have fallen short on the converter...

Brisbane, Australia
Reviewed 1 week ago via mobile

We stayed for one night and it was nice to have a bottle of sparkling wine and chocolates waiting in the room, although champagne glasses would have been good. The room was a good size and the bed very comfy. The aircon was a pleasant reprieve from the heat. We dined at one of the restaurants for lunch and dinner...

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Helpful?
1Thank Kerrie C
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Kerrie C, Thank you very much for taking the time to review your recent stay at Crowne Plaza Alice Springs Lasseters. It was truly our pleasure to have you stay with us on your special occasion, and your glowing review has been shared with the entire team. We're so glad you were able to enjoy the beautiful Premium room...

Harrogate, United Kingdom
Reviewed 1 week ago

We spent two nights at this lovely hotel. The hotel has a pool, gym and four restaurants. Room has a good sized bathroom. The staff are very helpful. A good variety of food is available for breakfast. Well located for sightseeing.

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Helpful?
Thank Traveller_from_yorks
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Traveller_from_yorks, It was lovely having you at the Crowne Plaza Alice Springs Lasseters! Thank you for your time providing a feedback following your recent experience with us. We are pleased to know you made the most of our facilities and like the perfect location! We sincerely wish we can welcome you back again the next time you are in...

Adelaide Hills, Australia
Reviewed 1 week ago via mobile

Stayed here for the night in a deluxe room with some friends, the room was nice and clean and had a good size bathroom. However we had a booking for 4 people, yet there were only 3 bathroom towels, and 2 pool towels. The pool was nice and good to have the cafe there. It was great to have the...

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Helpful?
1Thank travellingpfitzy
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear travellingpfitzy, Thank you for taking your time to provide us with valuable feedback following your experience with us at Crowne Plaza Alice Springs Lasseters. We sincerely appreciate your comments and will be sure to address your feedback with our management team to ensure we can review in-room amenities and improve our offering in our F&B outlets.. Best regards, Coralie...

Locks Heath, United Kingdom
Reviewed 2 weeks ago via mobile

Only stayed here 1 night on the way to Ayres Rock. Staff very friendly and helpful. Room clean. Lovely pool area. Limited choice of places to eat but food was good. Didn't have breakfast as had an early start for trip to Ayres Rock

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Helpful?
Thank 15Ann1506
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear 15Ann1506, Thank you for providing us with a great feedback regarding you recent stay at Crowne Plaza Alice Springs Lasseters. We appreciate your time as it helps to improve our service and our team will certainly take pride of the great rating. We hope to have the opportunity to welcome you back when travel brings you to Alice Springs....

Las Vegas, Nevada
Reviewed 3 weeks ago

We were upgraded to a large king room and it was quite nice. The room was large and very clean. The bathroom was roomy and the bed was very comfortable. They have four restaurants and a free shuttle into town a few times a day. This is also a casino with table games, slots and off track betting. We ate...

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Helpful?
1Thank rosieox
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear rosieox, Thank you for sharing your experience at Crowne Plaza Alice Springs Lasseters. I am delighted you had a great stay, enjoying the numerous F&B outlets and our comfortable Premium King room. I look forward to the opportunity of welcoming you back in the near future. Kind regards, Coralie Petit Front Office Manager

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Nice hotel with all that you could need including restaurants, bars, casino, pool and gym. The gym was large and had all you could need for a workout. The pool area was nice and the bar provided good cool drinks. However, missing tiles were evident around the pool that require attention. In terms of our room, a ground floor room,...

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Helpful?
Thank Slugga39
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Slugga39, Thank you for your review! I am delighted to hear that you have enjoyed your stay with us. Crowne Plaza Alice Springs will be undergoing some renovation this year. I hope you will have the chance to experience a new room if travels bring you back to Alice Springs. Otherwise do have other room types that provide more...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 

Additional Information about Crowne Plaza Alice Springs Lasseters

Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: $126 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Lasseters Hotel Alice Springs
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Alice Springs Lasseters staff and other travellers.
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Questions? Get answers from Crowne Plaza Alice Springs Lasseters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an updated room near the front of the hotel”
 of 5 bubbles castrip, 26 Mar 2017 | Read review
“Great service”
 of 5 bubbles Traveller_from_yorks, 16 Mar 2017 | Read review
“Join the IHG group and work towards Elite status for upgrades”
 of 5 bubbles Ourpoeticprince, 15 Feb 2017 | Read review
“Although there are higher grade bedrooms, the basic room with balcony was more than adequate.”
 of 5 bubbles brianwR6658FB, 12 Feb 2017 | Read review
“Pick a room with a view of the MacDonnell Ranges.”
 of 5 bubbles JBoice, 5 Feb 2017 | Read review
5 of 5