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Crowne Plaza Alice Springs Lasseters

PricelineUS$78*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$94*
US$78*
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US$85*
US$85*
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Crowne Plaza Alice Springs Lasseters
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973 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Alice Springs Lasseters
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Showing 904: English reviews
Melbourne, Victoria, Australia
Reviewed 13 July 2016

My mother and I stayed here on our recent trip to Alice Springs. We booked a tour and accommodation package through Discover Australia and the Lasseters Hotel was the place they had selected. As with any package, it can be a surprise with what type of accommodation you get. Fortunately we were pleasantly surprised. Upon our arrival we were upgraded...

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Helpful?
Thank Rebekah C
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Rebekah C, Thank you for choosing us to share your comments regarding your recent stay with us! I'm so pleased to read your comment about our staff. I will certainly share your comments with our team, they will be thrilled. Your positive review is very much appreciated and we look forward to hopefully welcoming you back when the weather...

Reviewed 12 July 2016

The hotel is located in the outskirts of Alice Springs next to the casino. The structure is average, rooms are big in size but bare in decoration. The restaurant where breakfast is served has a very cold feeling. The city of Alice Springs is definitely not pretty and the crime situation needs to be considered when visiting . When parking...

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Helpful?
Thank Enrico_Poli
Warwick, United Kingdom
Reviewed 10 July 2016

Let's be honest, there's not a whole lot of hotels in Alice Springs and with the flow of tourist to the Red Centre each season they know they will get customers no matter what. The rooms are outdated and very sparsely furnished almost feeling like a bunk house. The one redeeming factor they had was the large beds which were...

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Helpful?
Thank Traveller-935
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Traveller-935, Thank you for your feedback. It is disappointing to hear of the issue you experienced during your recent visit at Lasseters Hotel. We have addressed this area of concern with our team and would like to extend to you our apologies for the inconvenience. We invite you to contact me on coralie.petit@lasseters.com.au, if you would like to discuss...

Sydney, Australia
Reviewed 9 July 2016

My son just looked over my shoulder and couldn't believe I was being so kind as to give this hotel a Poor rating and not Terrible - out of the mouth of babes! It's rare for me to give a Hotel an absolute bollocking but Lasseters on our experience deserves nothing else. Absolutely awful. Booked a standard room for my...

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Helpful?
Thank Imfundu
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Imfundu, I would like to thank you for kindly taking the time to post your feedback following your stay with us at Lasseters Hotel. I was sorry to read that we did not meet your expectations in some areas of the Hotel and would like to take this opportunity to apologise for any inconvenience caused. I have passed on...

Reviewed 7 July 2016

Stayed during July, the room was amazing (premium room). The eatery's weren't amazing at all though so we got food else where after that. All in all the hotel felt safe and friendly though and would stay again.

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Helpful?
Thank Robert S
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Robert S, Greetings from Lasseters Hotel! We are constantly working to exceed our guest's expectations and certainly do appreciate you taking the time to provide your feedback. It is disappointing to see your eating experience was not amazing. We would be humbled if given the opportunity to discuss your experience in greater detail with you. Please do contact us...

Sydney, Australia
Reviewed 6 July 2016

Nothing wrong with the room in general but a toilet that was continually flowing went unfixed for 24 hours. To their credit, we weren't charged for this night (one of ten). Ate at the bistro and the food was pretty hit or miss. Can't say I'd recommend it but maybe the standards in Alice are a tad lower than many...

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Helpful?
Thank Mac5504
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear LuiMac55, I was disheartened to hear of your disappointment with your room as we place great importance on our guests and always strive to exceed expectations. Your experience is not indicative of the level of service to which we strive, and I will certainly share your feedback with our management team so we may continue to enhance our offerings...

Canberra, Australia
Reviewed 5 July 2016

It will cost extra to stay here (compared with other options in the area) but if you want a higher standard of accommodation, with all the extras that go with it, then Lasseters should be on your list. We had the 2 bedroom, double story option and it was so relaxing. The 2 bedrooms were on the top floor, each...

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Helpful?
Thank Craig H
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Craig H, Thank you for taking the time to share your thoughts regarding your recent experience at Lasseters Hotel Casino. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised. I am so glad that you like our Premium Suite. We look forward to...

Australia
Reviewed 4 July 2016

This was my 3rd stay, the Hotel provides multi level of services the pool and gym are fantastic. I often request a specific room which they always try and meet and the pool kiosk is great for a quick coffee.

Review collected in partnership with this hotel
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Helpful?
Thank Wayart
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Wayart, Thank you for taking the time to write about your recent stay with us. We were pleased to hear of your positive experience at Lasseters Hotel, and will be sure to share your feedback with our entire team. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback. Thank...

A TripAdvisor Member
Level Contributor
17 reviews
3 hotel reviews
4 helpful votes
Reviewed 2 July 2016 via mobile

There must be better placed to stay. The room was the best feature. Good bed good bathroom, but only after we complained that the original room offered was not what we booked through booking.com. We were cheerfully relocated. The ground floor rooms don't actually offer private outdoor space. Fortunately, the hotel is sufficiently removed from the Casino got it to...

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Helpful?
Thank A TripAdvisor Member
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Good morning, It was a pleasure having you recently. We thank you for identifying issues in regards to your stay. It is unfortunate to note that you could not have made the most out of your stay. I would love to have the opportunity to discuss this further by inviting you to contact me on: coralie.petit@lasseters.com.au. I hope to hear...

Sydney, Australia
Reviewed 29 June 2016 via mobile

Great staff....great facilities...great food.....and for not much more than u pay at one of the older smaller establishments in the CBD....if u have your own transport...this is the place.....would definitely stay here again....

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Helpful?
Thank CloeyDeb
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear CloeyDeb, Thank you for taking your time to provide us with valuable feedback following your recent experience with us. I am pleased to hear you had an enjoyable stay and look forward to having the opportunity to welcome you back in the future. Best regards, Coralie Petit Front Office Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 

Additional Information about Crowne Plaza Alice Springs Lasseters

Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: $100 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Booking.com, Expedia, Priceline, Hotwire, IHG, Agoda, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Crowne Plaza Alice Springs Lasseters reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lasseters Hotel Alice Springs
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Alice Springs Lasseters staff and other travellers.
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Questions? Get answers from Crowne Plaza Alice Springs Lasseters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they were all good based upon the comments from fellow travelers.”
sketchit16, 17 May 2017 | Read review
“could be better avoiding rooms near end doors which can be loud during the night”
henryk961, 17 May 2017 | Read review
“It is a very spread out hotel so if you don't want to walk far you should ask for a room near the casino but the pool area is nicer.”
MartyH828, 9 May 2017 | Read review
“Don't leave the accommodation area without your room card as you wont be able to get back to your room because of the external security gate”
Ead19, 2 May 2017 | Read review
“Rooms in Blocks 2, 3, 4 & 5 are more quiet.”
Bing676, 28 Apr 2017 | Read review
5 of 5
Priceline
US$78* /night
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Hotels.comUS$85
Orbitz.comUS$85
HOTEL.INFOUS$94
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Prices are for 1 room, 2 adults
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