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Crowne Plaza Alice Springs Lasseters

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Crowne Plaza Alice Springs Lasseters
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923 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Alice Springs Lasseters
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Showing 859: English reviews
Melbourne, Australia
Reviewed 5 March 2016 via mobile

Reception checking in was faultless. Went to Tali restaurant at 7.15 to order dinner for 3. Curtly told they were full - majority of tables empty - to come back at 8. Told us we should have booked - we were never informed about this. Went to casbah as only other place to get food. Ordered 2 meals one came...

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Helpful?
1Thank Marg M
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Marg M, Thank you for your feedback and taking the time to have a chat with me on the phone this afternoon. I am very sorry to hear that you were not pleased with a few of your dining experiences at the hotel and the washbasin was cracked in your room. We aim to delight our guests with every...

Adelaide
Reviewed 29 February 2016

Stayed for a 1 night stay, loved the pool area, and the massage spa. The food was good as usual at the juicy rump, and your so close to the Casino Its a walk down the hallway. The rooms were quiet and suited our need for the evening.

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Helpful?
Thank Bograt17
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Bograt17, Thank you for writing such a heart warming review! I am absolutely delighted to hear that you enjoyed your recent stay with us and that we met your expectations. I have passed on your feedback and the team will be absolutely ecstatic to hear your nice comments. We all look forward to having another opportunity to welcome you...

Guildford, United Kingdom
Reviewed 22 February 2016

Stayed here for one night and the place was booked out pretty much solely to several sports teams. Was therefore really rowdy by the pool when we were trying to relax. Rooms were a good size but found the two restaurants opposite extremes - either fast food or the Thai restaurant too limited.

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Helpful?
Thank kim2013163
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear kim2013163, Thank you for taking the time to share your review after your recent stay with us at Lasseters Hotel. We are delighted to hear you enjoyed the room and the pool. Your comments are extremely important to us as they help us to improve our service, ensuring that we deliver an experience in line with our guests‘ expectations....

Reviewed 19 February 2016 via mobile

Lasseters was a great hotel to stay in and had lots to offer and the food was good and had the pokes and the service was great plus you could get hotel bus to take you town and next time we will go back lasseters thanks.

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Helpful?
Thank Bill M
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Bill M, Thank you for taking the time to share your experience after your most recent stay with us at Lasseters Hotel Casino. Your kind comments about our hotel and restaurant are highly appreciated. I am extremely delighted to learn that we were able to leave a positive impression. We all look forward to having another opportunity to welcome...

London, United Kingdom
Reviewed 16 February 2016

The hotel offers an efficient and friendly service. It is in several accommodation blocks which are all well signposted as are the restaurants. The pool area is very pleasant and user-friendly. I would love to stay again.

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Helpful?
Thank B D
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear B D, Thank you for your feedback regarding your recent stay with us at Lasseters Hotel. I am pleased that you found the hotel to be peasant and enjoyed the service provided by my team. I will pass on your comments to my staff and we look forward to welcoming you back again soon. Kind regards, Coralie Petit Front...

Hull
Reviewed 16 February 2016

Our first room was lovely but overlooked the pool so no privacy. They changed this for us so we had a mountain view which was lovely.The room was a good size and had decent storage. Our first breakfast was terrible as there was no cutlery, plates , very little food and no clean tables due I think to a group...

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Helpful?
Thank Barbara G
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Barbara G, Thank you for letting us know of your excellent stay experience with us at Lasseters Hotel Casino. Our team do aim to ensure we can meet the needs of all our guests, and I am delighted to know that we could accommodate you for a mountain view. Please accept my sincere apologies regarding your first breakfast. Be...

Reviewed 16 February 2016 via mobile

We dined here in tali twice once for breakfast and another time for lunch with group of friends. We were received by lovely gentlman ritin. He thoroughly explained us the buffet options and organized a small private room for group of friends. He checked on regular basis how we r going with our dining experience . On second occasion when...

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Helpful?
Thank Hemant-15
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Hemant-15, Thank you for your review and for taking the time to make special mention of Ritin. Making our guests feel valued and ensuring their stay is the best it can be is our top priority and I am so glad to see it is noticed. We look forward to seeing you again. Warm regards, Coralie Petit Front Office...

Inverness
Reviewed 9 February 2016

Stayed here for 2 nights as part of a tour with Distant Journeys. We upgraded to a mountain view room which was well worth the extra cost. Lovely to sit out on the balcony and watch the sun rise behind the mountains. On arriving in the room we were pleasantly surprised to find a bottle of champagne to celebrate our...

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3Thank curvyshirley
london
Reviewed 8 February 2016

Comfortable hotel in Alice Springs, a little out of town. Room spacious, free Wi-Fi, nice pool with a snack bar. Casino attached if that's your thing. Two restaurants; one terrible (Juicy Rump) and one very good (Tali). Laundry room - you'll need 6x$1 coins (wash, powder, dry).

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Helpful?
Thank paulandozzie
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear paulandozzie, Thank you for taking time to share your comments on TripAdvisor, and indeed for selecting to stay at Lasseters Hotel Casino. It’s pleasing to read that you enjoyed the hotel and its facilities. We look forward to the opportunity of welcoming you back soon. Kind regards, Coralie Petit Front Office Manager

Reviewed 7 February 2016

Great room...huge with all the facilities you need, including free wifi. Lovely pool and snack bar, very relaxing and clean. Hotel also offers a laundry room, so if your touring Oz was a welcome facility to freshen up our luggage. There are 2 restaurants on site and a small casino for a bit of fun.

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Helpful?
Thank CathyT200
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear CathyT200, Thank you for taking time to share your comments on TripAdvisor, and indeed for selecting to stay at Lasseters Hotel Casino. It’s pleasing to read that you enjoyed the hotel and its facilities. We look forward to the opportunity of welcoming you back soon. Kind regards, Coralie Petit Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 

Additional Information about Crowne Plaza Alice Springs Lasseters

Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: $121 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Lasseters Hotel Alice Springs
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Alice Springs Lasseters staff and other travellers.
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Questions? Get answers from Crowne Plaza Alice Springs Lasseters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the IHG group and work towards Elite status for upgrades”
 of 5 bubbles Ourpoeticprince, 15 Feb 2017 | Read review
“Although there are higher grade bedrooms, the basic room with balcony was more than adequate.”
 of 5 bubbles brianwR6658FB, 12 Feb 2017 | Read review
“Pick a room with a view of the MacDonnell Ranges.”
 of 5 bubbles JBoice, 5 Feb 2017 | Read review
“Ask for Block 5”
 of 5 bubbles dkcoll, 17 Jan 2017 | Read review
“Book a room with pool views or mountain views. ”
 of 5 bubbles O508MZkarenc, 12 Jan 2017 | Read review
5 of 5