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DoubleTree by Hilton Hotel Alice Springs

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DoubleTree by Hilton Hotel Alice Springs
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1,299 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Alice Springs
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Showing 1,159: English reviews
Reviewed 5 weeks ago via mobile

We are part of a tour. The rooms are very dated, but operational. The bed sheets were damp on both nights - we asked reception to change them, but not sure this was actually done as they are still damp. The chairs in the room made my clothes damp as well. Breakfast is woeful, how can you not get a...

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Helpful?
Thank FrecklesBeanie
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear FrecklesBeanie, Thank you for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I was disappointed to read your review, please accept my apologies for missing the mark on your stay, it is certainly unusual and not the level of service we are accustomed to providing. I have...

Suffolk
Reviewed 18 January 2017 via mobile

The only reason for not marking this a 5 is because the decor is jaded by London Westminster, Gatwick and Coventry standards. Also the only place we have stayed at where we had to pay for guest laundry. If you're moving around, save the money. The staff services, care given, location, facilities, breakfast, gym, swimming pool, etc makes up for...

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Helpful?
3Thank Jacqueline C
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Jacqueline, Thank you for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. Thanks for your comments, they are certainly valued. I'm particularly pleased that you found our team friendly and helpful and have duly shared you comments. We look forward to the opportunity to welcome you back...

Adelaide, Australia
Reviewed 17 January 2017

Comfortable rooms although facilities and decor are a bit dated. Nice views out to the ranges. Good on site restaurants and reasonable buffet breakfast. Convenient to convention centre a few hundred metres away.

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Helpful?
Thank Karen T
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Karen T, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I was pleased to read that you enjoyed your stay with us and found our F&B facilities enjoyable. I look forward to welcoming you back on a future occasion Kind regards Todd

Darwin, Australia
Reviewed 17 January 2017

Welcoming, hot and freshly baked COOKIE. very friendly staff and bigger room for comfort. I really recommend this for individual either for business or for family. Great location and easy to travel from town and pool area was clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 425sanjayk
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear 425sanjayk, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I was delighted to read your review, I'm glad that you found the hotel an enjoyable place to stay and most importantly found the service helpful and friendly. Thanks for staying at DoubleTree and we look...

Reviewed 16 January 2017 via mobile

Seriously this place is one of the best I've stayed in for service, doesn't matter who you ask and if they are doing something else, they will stop and put your needs first, every staff member here deserves praise and so do management as they seem to have got it right here It's my 4th time here and will definitely...

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Helpful?
1Thank Red_dirt74
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Red_dirt74, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review. We look forward to the opportunity to welcome you back to DoubleTree on a future...

Charlotte, North Carolina
Reviewed 15 January 2017

This hotel was perfect of us & the kids. Spacious cozy rooms. Pool was wonderful. The gift shop was closed which was a little disappointing. Food & drinks were good although a bit pricey. Breakfast buffet was delicious. The "greeter" peacock was hilarious! My kids named him Kevin (from UP). He would always flaunt himself every time we walked by....

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Helpful?
Thank Amber S
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Amber S, Thank you for taking the time to post a review on Trip Advisor. I was delighted to read that you enjoyed your experience and your kids loved our Peacock 'Andrew' he certainly loves to showoff! We certainly appreciate your positive feedback and look forward to the opportunity to welcome you back on a future occasion. Kind regards...

Melbourne, Australia
Reviewed 14 January 2017 via mobile

Rooms were of a basic standard, despite it being a Hilton complex. Fly wire screens damaged limited ability to keep sliding door open. Bed was quite good. Staff were friendly on the whole bar 1 fellow at the front desk and the gift shop owner. Lots of young staff still learning their craft. The dining / breakfast area is open...

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Helpful?
1Thank Swell67
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Swell67, Thank you for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I appreciate your comments and look forward to the opportunity to welcome you back on a future occasion Kind regards Todd

Melbourne, Australia
Reviewed 14 January 2017

Awesome place to stay. The double trees never let you down. Clean spacious rooms with comfortable beds and a choice of pillows. Staff are always amazing. Food is always good too, I will be back to stay again soon.

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Helpful?
Thank Kathleen P
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Kathleen P, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review. We look forward to the opportunity to welcome you back to DoubleTree on a...

Reviewed 13 January 2017 via mobile

First time here and we were welcomed with open arms Sam on the front counter was very friendly and knowledgeable and couldn't do enough for us The rooms are a little tired but large and have everything you need being a comfortable bed and facilities The restaurant is amazing! The varied menu was exciting and the service was fantastic. The...

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Helpful?
1Thank Duckamilton
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Duckamilton, Thank you for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. Thanks for your comments, they are certainly valued. I'm particularly pleased that you found our team friendly and helpful and have duly shared you comments. We look forward to the opportunity to welcome you back...

aardvark9A
Reviewed 12 January 2017 via mobile

Overall this was a great stay - we were exceptionally well looked after! After a 5 hour drive from Uluru the welcome of ice cold water and cookies hit the spot! The rooms are well appointed with very comfortable beds. Maybe the bathroom could do with some updating, but everything worked. The hotel swimming pool was excellent. The Thai /...

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Helpful?
3Thank aardvark9A
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear aardvark9A, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I was delighted to read your review, I'm glad that you found the hotel an enjoyable place to stay and most importantly found the service helpful and friendly. Thanks for staying at DoubleTree and we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience eco-friendly luxury and enjoy stunning views of the majestic MacDonnell Mountain Ranges when you stay at the DoubleTree by Hilton Hotel Alice Springs. Conveniently located just off of Stuart Highway, the hotel is only 15 minutes' drive from Alice Springs Airport and within walking distance of downtown. Enjoy easy access to many businesses, government offices and attractions such as Simpsons Gap, Desert Park and Anzac Hill. Ideal for both corporate and leisure guests, this Alice Springs hotel offers fantastic business and recreational facilities and friendly service from our dedicated staff. We will even welcome you with a signature, warm DoubleTree chocolate chip cookie when you check in. All of our spacious guest rooms and suites offer mountain views, generous work surfaces, luxurious bedding and high-speed internet access. Work out in the 24-hour fitness centre, improve your serve on one of two tennis courts, swim in the heated outdoor pool overlooking the lush garden landscape or play a round on the 18-hole golf course located just next door. Unwind in our inviting Deck Eatery and Bar, enjoy lunch in our casual, bistro-style restaurant, Springs, or savour the highest quality, fine-dining experience in the area in Hanuman. Hold an event at this Alice Springs hotel with 700 sq. meters of meeting space, including a divisible grand ballroom, the latest A/V equipment and a business centre. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Alice Springs

Address: 82 Barrett Drive, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: $121 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Alice Springs 4*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton EMEA, Hotels.com, Prestigia, Booking.com, Agoda, Priceline, Travelocity and Cheap Tickets so you can book your DoubleTree by Hilton Hotel Alice Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Alice Springs
#3 Business Hotel in Alice Springs
#4 Luxury Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Alice Springs staff and other travellers.
7 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Alice Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a suite facing the mountains.”
 of 5 bubbles WarEagle65, 15 Feb 2017 | Read review
“3rd floor is awesome”
 of 5 bubbles markpI6282HA, 10 Feb 2017 | Read review
“golf course view is good”
 of 5 bubbles matthewh857, 27 Jan 2017 | Read review
“Any room will be good”
 of 5 bubbles 640kathleenp, 14 Jan 2017 | Read review
“golf course is probably better because it's quiet”
 of 5 bubbles ReneeB182, 9 Jan 2017 | Read review
5 of 5