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Chilli's Backpackers

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206 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 7 December 2016

I was checking out at 3am for my flight at 6am - for out of hours checkout you are required to call to the night manager I must have have called 8 times over a 40 minutes period in order to checkout - she finally answered the phone and was so brash, insolent and downright disrespectful! Told me I would...

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Helpful?
Thank SBtravb
Brett M, General Manager at Chilli's Backpackers, responded to this review

Thank you for your review. We are sorry that you had a bad experience, unfortunately our night reception operate Chillis and our sister hostel Youth Shack, if she has asked you to wait one can only assume she is checking out or checking in somebody at Youth Shack. That is why she mentioned 10 minutes. It is not common practice...

Sydney, Australia
Reviewed 6 December 2016 via mobile

Night manager was super rude and disrespectful both over the phone and in person. She even caused me to miss my prepaid shuttle to the airplane. The breakfast included is just white bread +spread--which for some reason you have to grab in the reception, ask for a plate, then go upstairs and wash it and come back down again... 2...

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Helpful?
Thank littalwabbit
Brett M, Front Office Manager at Chilli's Backpackers, responded to this review

Thank you for your review. Sorry your stay had an issue, not sure why? We do provide a very basic breakfast which includes tea, coffee, sugar, fresh bread and a variety of spreads. The main reason why breakfast is located in the reception so the staff can ensure people are not taking whole loaves to last them for the day,...

London, United Kingdom
Reviewed 25 November 2016

Stayed here with a friend for 5 nights in a twin room. The twin room was a great size with two single beds rather than bunk beds like a lot of other hostels. The room had air con, a wardrobe, sink and a fridge. The hostel is in a great location being right next door to Coles and on the...

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Helpful?
Thank CPxx
Brett M, Front Office Manager at Chilli's Backpackers, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us and hope to see you soon .

Queensland, Australia
Reviewed 20 November 2016

It's over all a budget and convenient place for short stay. Secured place with key card. I arrive and check-in early in the morning, staff are nice and helpful. The room is clean with washing sink. The only thing is the power socket on located on one side of the wall and only easy access to one bed. free wifi,...

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Helpful?
Thank kyielee
Brett M, Front Office Manager at Chilli's Backpackers, responded to this review

Thank you for your review. We are glad that you enjoyed our lovely backpackers. and we hope to see you again.

Coolangatta, Australia
Reviewed 16 October 2016

I was booked into Chilli's for 2 nights. The Girl on the front desk was super friendly and I was able to check in right away at 11am when I arrived! The room was pretty small compared to the other back packers I stayed in last time I was in Darwin, but it was clean and tidy, had a large...

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Helpful?
Thank Amber C
Brett M, Front Office Manager at Chilli's Backpackers, responded to this review

Thank you for your review. We are glad that you enjoyed your stay at Chillis, and I will pass on your review to our manager in relations to the mattresses. Enjoy the rest of your travels

Darwin, Australia
Reviewed 3 October 2016

Hostel is an average backpackers place it's noisy yes but what you'd expect from being on the main street of Darwin. Emma and Nichola on reception were very helpful and very welcoming. Downside - room are on small side but hey it's a dorm what do you expect

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Helpful?
Thank Chris K
Brett M, Reservations Manager at Chilli's Backpackers, responded to this review

Hi Chris, thanks for your review. Mitchell St can be a little noisy at night due to late night revellers, but our location is the best in town in terms of access to the shopping centre next door and the bars and restaurants along Mitchell St. We are thrilled Emma & Nicola were helpful and welcoming, they are fantastic staff...

Paris, France
Reviewed 19 September 2016 via mobile

Nice place and friendly staff, situated right in the busy Mitchell St where most hostels are. Next to a supermarket, convenient to buy stuff before going on a tour, lots of restaurants and bars around too.

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Helpful?
Thank paul75018
Brett M, Reservations Manager at Chilli's Backpackers, responded to this review

Hi Paul, thanks for your review. Yes our location is perfect in terms of convenient access to the Mitchell Centre Shopping complex which is directly next door to the hostel. Our central location in Mitchell St also means that the bars and restaurants of Darwin's entertainment strip are essentially at our doorstep, making it not far to get back to...

Uruguay
Reviewed 16 September 2016

pros- morning staff are kind night lady opened my room when i left my key in the room free coffee and tea very close to everything worth seeing cons- kitchen was always busy pillow sucked kindof a party hostel in the center of the city, so street noise was inevitable

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Helpful?
Thank shaniquabuttamilk
Brett M, Reservations Manager at Chilli's Backpackers, responded to this review

Thank you for your review. We are glad the morning staff were kind and we would hope the afternoon team were also. We do provide a very basic breakfast which includes tea, coffee, sugar, fresh bread and a variety of spreads. Toasters are available in the kitchen which is always busy whether its Breakfast, Lunch or Dinner. Our spacious kitchen...

Reviewed 16 September 2016

It's a pretty average hostel - A little dirty - A little noisy but this is expected from the main street. Honestly the staff are so helpful and what are make the hostel, especially Nicola who checked me in; she was so helpful and understanding was refreshing after the day I had. Negative was the cleanliness of the hostel -...

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Helpful?
Thank Sophia G
Brett M, Reservations Manager at Chilli's Backpackers, responded to this review

Hi Sophia, thanks for your review. We are delighted the staff were able to assist you and made your stay with us enjoyable. That is always fantastic to hear. It can be slightly difficult keeping dorm rooms clean, we can assure your our cleaning crew do work extremely hard each day and sometimes it is difficult to work out what...

Melbourne, Australia
Reviewed 13 September 2016

Upon entering a private room, I discover a cockroach infestation in the seal of the fridge with a fully grown cockroach on the wall, the curtains are covered in suspicious white stains, the mattress is a flimsy and old with wires poking through, the blankets are also covered with suspicious stains, the pillows feel like they are made of plastic...

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Helpful?
1Thank Jarryn_Van_Dyk
Brett M, Reservations Manager at Chilli's Backpackers, responded to this review

Thank you for your review. We are disappointed to hear of your experience while staying with us. The staff should have responded differently and assisted you better with the cockroach issue you describe. We will address that issue immediately. Our night manager is available from 10pm - 6am to assist at night with any noise complaints and we certainly do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Darwin's best kept secret for backpackers and those on a budget looking for value for money accommodation, Chilli's Backpackers Hostel is centrally located right in the heart of Darwin, the capital of Australia's Northern Territory.Located at 69A Mitchell St. Chillis is just a short stroll away from the wide range of cheap eats, restaurants, bars and nightclubs that Darwin has on offer. For those wishing to relax, grab a meal, shop or catch a few rays, the Waterfront lagoon and its surrounding cafes and restaurants are only a leisurely ten minute walk away.Providing air-conditioned four, six or eight bed dorms, Double or Twin private rooms (Shared Bathroom), Chillis is a tranquil backpacker haven nestled in the very centre of Darwin. Cool off on the first floor rooftop sundeck after a day out adventuring! Featuring beautiful hanging gardens and two huge brand new spas, soak your miles away, catch up on that book you've been meaning to read or just get your tan on. At the front of the property, a communal kitchen and dining area sits overlooking Mitchell St. Our experienced and helpful reception Staff can assist you with all your tours in the Top End. Ask about our amazing deals on single or multi-day tours to Kakadu, the waterfalls of Litchfield national Park, Uluru, if it's available we will get you on board. Experience the natural beauty and culture of the Northern Territory. 24 hour check-in. Arrivals between 10pm and 6.00am can call the night manager, the number is on the front door of the hostel. In room Locker, Linen provided. Valid photo ID and credit card details required upon check in. Free breakfast is available from 6am - 9.00 am. ... more   less 

Additional Information about Chilli's Backpackers

Address: 69A Mitchell St, Darwin, Northern Territory 0800, Australia
Region: Australia > Northern Territory > Top End > Darwin
Price Range: $26 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chilli's Backpackers 2.5*
Number of rooms: 46
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Also Known As:
Chilli`s Backpackers Hotel Darwin
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Questions & Answers

Questions? Get answers from Chilli's Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the back end away from Mitchell Street will be a little quieter”
 of 5 bubbles AmberC28, 16 Oct 2016 | Read review
“middle of the corridor rooms have best wifi”
 of 5 bubbles P3734JHchrisk, 3 Oct 2016 | Read review
“Stay away from this place, stay far away!”
 of 5 bubbles Jarryn_Van_Dyk, 13 Sep 2016 | Read review
“higher floor would be better to avoid street noise”
 of 5 bubbles mattlxm, 10 Aug 2016 | Read review
“Not on the ground floor”
 of 5 bubbles elizabethsmith94, 11 Jun 2016 | Read review
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