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Oaks Aurora

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Oaks Aurora
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527 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Mackay, Australia
Reviewed 6 days ago NEWvia mobile

Over the past three months I've stayed at the oaks Aurora a number of times on business trips. The staff were lovely and very helpful with giving me tips on great cafes and restaurants to eat at that were in walking distance. I liked the higher levels rooms as there was no road noise from up there. Only complaint I...

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Helpful?
Thank Bonnie B
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We appreciate your taking the time to provide this valuable feedback. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future.

Brisbane, Australia
Reviewed 1 week ago

For something different my family and I decided to get a couple of apartments in Brisbane City for Christmas Eve & Christmas day, we booked a couple of rooms and I personally stayed on the 50th floor in a executive river view 2 bedroom apartment. It was fabulous, great views, good kitchen and appliances, fantastic balcony. Staff were very pleasant,...

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Helpful?
Thank StaceyW70
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We appreciate your taking the time to provide this feedback. Likewise we're pleased to hear you enjoyed your stay with us. All going well we'll welcome you back in the not too distant future.

Reviewed 1 week ago via mobile

Myself and a group of 7 friends stayed here for a music festival! It's right in the middle of everything went for dinner and drinks at eagle pier as well as being walking distance to riverstage was amazing. The staff were professional and super considerate towards having to change our booking due to friends pulling out last minute. And even...

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Helpful?
Thank Kayla-simone
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay and found the building to be conveniently located. We look forward to welcoming you back for next years FOMO Festival.

Mossman
Reviewed 2 weeks ago

Didn't use reception at all, except to check in. Many quick lifts but can get busy. Very clean room and comfortable bed. Great wifi (24 hours- each day of stay- no charge) and secure parking for $25 if needed. Close to Queen st mall. Can see the river. Higher up is better (we are on 28th floor) and we were...

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Helpful?
Thank MossmanJoe
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your feedback on your recent stay at Oaks Aurora Tower. We're pleased to hear that you enjoyed your stay with us and were fortunate enough to be upgraded to a river view room. We always try and fulfil special requests such as this. We look forward to welcoming you back to Oaks Aurora Tower in the not...

Reviewed 2 weeks ago via mobile

We stayed for a 3 night family getaway. Reception staff upon check in were not quite rude but not friendly either. The location is great, easy walk to the mall and ferry services. Our 2 bedroom apartment was clean and tidy but main bed was really uncomfortable. Hallways do smell a bit of garbage. Overall we had a good stay,...

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Helpful?
Thank Brodie00
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to her you enjoyed your stay with us for the most part. Apologies you didn't find the bed comfortable. All going well we can welcome you back to Oaks Aurora Tower in the not too distant future.

Toowoomba, Australia
Reviewed 3 weeks ago via mobile

The staff were very unhelpful the room was a bit knocked around the elevators and hall ways were very hot and smelly cleaning staff use same lifts as guests and cram there trolly in lift with you. Pay for wifi after 30 minutes a day no joy in this motel from hell never again

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Helpful?
Thank Phillip L
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. Obviously on this occasion your stay with us was less than satisfactory. Goes without saying I would be happy to speak with you in person if you would be so kind and provide more specific information with respect to where we fell short.

Toowoomba, Australia
Reviewed 3 weeks ago

the hotel is in a great location, easily walked up and down Queen st a million times, loved that there was a 7eleven downstairs. the room was so small for what we paid for but we only used it to relax after our trip to Fiji. The staff were a bit of a hit and miss, when we checked in...

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Helpful?
Thank Alyce B
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. Apologies you feel as though your provided accommodation was small. Ordinarily we receive feedback on how spacious our apartments are. I'd be interested to know the apartment number you stayed in if you could be so kind and let me know. Apologies also we were unable to...

Bundaberg, Australia
Reviewed 3 weeks ago

We booked a 2 bedroom executive apartment so had a lovely view of the river and were on the 18th floor. We stayed at a very busy time of year (NYE 2016), so even with the five elevators we had to wait sometimes. The room was lovely - clean and tidy and had a fully functioning kitchen which was great...

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Helpful?
Thank melbauer2015
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. Thanks also for making special mention of Wendy and Bridget. We're pleased to hear you enjoyed your stay and were comfortable in your provided accommodation. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future.

Rosemount, Australia
Reviewed 3 weeks ago

Great place on 41st floor , lovely views . 2 bed apartment, very clean . Nice balcony. Only thing I'd say to make it better is a mirror in second bedroom plus a tv as there look like there had been one . Would def stay again . Close to all we needed . Car park is expensive $25 per...

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Helpful?
Thank Debbie O
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay for the most part. We look forward to welcoming you back in the not too distant future.

Reviewed 3 weeks ago via mobile

I don't like writing a negative review but this place is bad ! Booked direct 2 nights for New Years Eve ! Dirty room , tired, carpet ,furniture ,filthy balcony the cleanest place to sit was outside on a chair and that was dirty it was woven plastic wicker ! Has been a party room with signs of walls patched...

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Helpful?
Thank Andrea G
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. Apologies your stay with us was not entirely satisfactory. Ordinarily we pride ourselves on providing quality accommodation. Obviously on this occasion we did not live up to our usual standard. Thank you again for your feedback. We appreciate your taking the time.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more   less 

Additional Information about Oaks Aurora

Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $120 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Aurora 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Oaks Aurora Brisbane
Hotel Style:
#65 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Aurora staff and other travellers.
5 questions
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Birmingham UK
over a year ago
5 months ago
Tokoroa, New Zealand
4 months ago
over a year ago

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Questions? Get answers from Oaks Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top level floors offer better views of the Brisbane river and story bridge”
 of 5 bubbles StaceyW70, 16 Jan 2017 | Read review
“Higher room have better views, get river view. Can have parking for 25 per day- just ask.”
 of 5 bubbles MossmanJoe, 7 Jan 2017 | Read review
“Ask for a room with a view of the river, up higher is better. Book a secure car space $25 a night when you book your room.”
  • 1st bedroom
  • View from 18th floor.
  • Ensuite off main bedroom
  • Dining area
  • 2nd bathroom
  • Kitchen
  • 2nd bedroom
 of 5 bubbles melbauer2015, 1 Jan 2017 | Read review
“Ask for room on higher level to get the views”
 of 5 bubbles debbieo90, 31 Dec 2016 | Read review
“if you want a fantastic view and position and helpful staff, pick this Hotel !!!!”
 of 5 bubbles suec956, 30 Dec 2016 | Read review
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