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iStay River City

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iStay River City
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385 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Brisbane, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed here for one night with my partner, nice clean room with really lovely, helpful staff. We had a balcony however our view was of the building next to us so unfortunately did not get much use. The carparking was confusing to begin with so made checking in a little more difficult however that was quickly alleviated once we were... More 

Helpful?
Thank Mikaela W
Brisbane, Australia
1 review
Reviewed 6 days ago NEW via mobile

Would not stay again! Room was not ready and late checking in, lifts have terrible worn buttons you can't read and have to press several times to engage. Bad smell of rubbish in halls. House keeping arrived early the next day and opened our door...before check out time. Very unprofessional!!! Look else where.

Helpful?
Thank jama2172
Hotel M, Manager at iStay River City, responded to this review

Thank you for choosing to stay at iStay River City and for taking the time to provide feedback on your recent stay It is disappointing to read of the issues encountered during your stay, this is not the standard we aim to achieve here at iStay River City. I sincerely apologise that the room was not ready at check-in time... More 

Brisbane Region, Australia
2 reviews
Reviewed 2 weeks ago via mobile

Close to mall. 2 bedroom unit perfect for family of 4. Spacious and clean. If you like your tea and coffee, bring your own as they only provide a couple if each. Highly recommend for short or long stay. Service not bad.

Helpful?
Thank willy808
Hotel M, Manager at iStay River City, responded to this review

Thank you for choosing to stay at iStay River City and taking the time to provide a review on your recent stay. It is very pleasing to read you had a great stay and you found the apartment to be clean and spacious for your family of 4. We are ideally located in the heart of the CBD and I... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for 2 weeks on a business trip. The apartment was a generous size and was clean with nice furnishings. Each apartment differed slightly (been other colleagues). I didn't use the kitchen but it appeared to have most things there. One night stayed a very large group of Asian students had booked in and occupied apparently the majority of... More 

Helpful?
Thank Shelby H
Hotel M, Manager at iStay River City, responded to this review

Dear Shelby, Thank you for choosing to stay at iStay River City and for taking the time to provide written feedback on your stay. It is pleasing to hear that you found the apartments to be nicely furnished, clean and spacious. It is always nice to have the extra space as well as full kitchen and laundry facilities whilst travelling.... More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 October 2016 via mobile

Great location close to plenty of eateries and good shopping. Close to the river, Casino and gorgeous gardens. Staff we're helpful polite and efficient. The hotel itself needs a little work , the lift buttons are barely visible and our remote control for the television was so worn we didn't know which buttons did what. It's not a hotel !!... More 

Helpful?
Thank Rebecca S
Hotel M, Manager at iStay River City, responded to this review

Dear Rebecca, Thank you for choosing to stay at iStay River City and taking the time to provide written feedback on your recent stay. It is pleasing to read that you overall enjoyed your stay and found our location to be convenient and the bed comfortable. At iStay River City we pride ourselves on providing excellent customer service and I... More 

Sydney, Australia
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 October 2016

Only stayed overnight, found the rooms to be large and very comfortable. Great balcony in the room I had looking up towards centre of Brisbane and down towards Storey Bridge. Great location, surrounded by coffee shops and restaurants. Only a few minutes walk to the centre of Brisbane.

Helpful?
Thank Gary S
Hotel M, Manager at iStay River City, responded to this review

Dear Gary, Many thanks for taking the time to comment on your recent stay at iStay River City. We are pleased you enjoyed our apartments and facilities, it is always nice to have that extra space whilst travelling. It is nice to hear that you found the location was convenient to explore Brisbane. We look forward to welcoming you again... More 

Tauranga, New Zealand
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 October 2016

Our check in was ok, but no-one told us about the gym and pool when we arrived, we found the appartment needed TLC badley. What really annoyed us was that they were suppose to take an imprint of our Visa card when we checked in, ohhh they did alright ( even thoe we had paid for the appartment before we... More 

Helpful?
Thank Paula Maree D
Hotel M, Manager at iStay River City, responded to this review

Dear Paula, Thank you for choosing to stay at iStay River City and for taking the time to provide feedback on your recent stay. It is pleasing to hear you found the check-in process was ok. We do provide a written welcome letter and property information for all guests upon arrival, however, I regret that you felt the information was... More 

Liverpool, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 September 2016

Booked a 1 night stay here for overnight stop en route to Brisbane Airport from Byron Bay. Fabulous location right in the heart of the CBD, but somewhat difficult to find. Eventually found the place and was directed to their car park around the corner. Somewhat unhelpful staff eventually booked us in but gave little advice about access to the... More 

Helpful?
Thank Malcolml371NU
Hotel M, Manager at iStay River City, responded to this review

Dear Malcolm, Thank you for choosing to stay at iStay River City and for taking the time to provide a review on your recent stay. It is pleasing to hear you found our location was excellent and the apartment was great with good views from the large balcony. I do apologise for the housekeeping issues mentioned and that you felt... More 

Mackay, Australia
Level Contributor
132 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 September 2016 via mobile

Stayed here for business on my own. Reception was friendly and helpful. Car parking was a little issue when checking in. The room was great, huge with a lovely verandah to relax on. Only negative would be the elevators/lifts. The numbers are all faded so had issues figuring out my floor. Other than that, if I needed to be in... More 

Helpful?
Thank Kasey G
Hotel M, Manager at iStay River City, responded to this review

Dear Kasey, Many thanks for taking the time to comment on your recent stay at iStay River City. We are pleased to read that you found your apartment well equipped, spacious and beautifully appointed; it is always nice to have that extra space whilst travelling. We pride ourselves on our customer service and it is great to hear that you... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
iStay River City overlooks the Botanic Gardens and the CBD, and offers centrally located Brisbane accommodation. Hotel apartments at iStay River City are known for their contemporary style, convenience and amazing views. With a selection of 1 and 2 bedroom apartments, each boasting full length windows, full kitchen and laundry amenities and balconies averaging 20m² to really take advantage of the views and alfresco lifestyle, iStay River City is the choice of discerning business and leisure travellers. To be able to bring you exceptionally low rates, iStay hotels offer a different and more flexible level of service. If you have chosen to stay at an "IStay" property, you will receive the best available unserviced rate. You will have the choice of cleaning service options, at an additional cost upon check in at your Hotel. If your length of stay is for more than 7 nights you will receive a complimentary full cleaning service in the middle of your stay. If you are staying more than 12 days you will receive this service every 7 days. Amenities included in iStay properties: Tea/Coffee Starter Pack, Bath Towels, Bath Mat, Soap, as well as Kitchen consumables (Tea Towel, Cleaning Cloth, Dishwashing Liquid and Powder). Amenities not included in iStay properties: Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer and Tissues. ... more   less 

Additional Information about iStay River City

Address: 79 Albert St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $113 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — iStay River City 4.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Orbitz, HotelTravel.com, Cheap Tickets, Hotels.com, Priceline, Booking.com, Travelocity, Odigeo and Agoda so you can book your iStay River City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istay River City Hotel Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from iStay River City staff and other travellers.
4 questions
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Questions? Get answers from iStay River City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be a bit noisy, so try not be on main street or higher rooms”
 of 5 bubbles garysW9180ES, 10 Oct 2016 | Read review
“Can't comment still angry about our money being taken from our VISA!!”
 of 5 bubbles PaulaMareeD, 6 Oct 2016 | Read review
“Wi fit free only for 30 minutes and expensive car park at 25 Aud per day. The higher the room, the better the view.”
 of 5 bubbles Malcolml371NU, 21 Sep 2016 | Read review
“Go somewhere else”
  • View west side
 of 5 bubbles DivinginFulham, 8 Sep 2016 | Read review
“Ask for room not facing offices.”
 of 5 bubbles chooky03, 29 Aug 2016 | Read review
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