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Mantra Terrace Hotel

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600 Reviews from our TripAdvisor Community

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Showing 586: English reviews
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Sydney, Australia
Reviewed 2 days ago NEW

Poor reception service. Poor WIFI. Small rooms. Saving grace is the pleasant bar / meal area. Wouldn't stay here often. Other options available in the Brisbane CBD. The property needs a makeover eg aircon in the hallways.

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Thank D5477LQstephent
Sydney, Australia
Reviewed 4 days ago NEW

Best thing about this hotel is the location, check out the Roma parklands - beautiful and not as busy as the Botanic Gardens. Check in was ok - parking is available in the carpark across the road; wifi available with a new password each day. I had problems with the TV in my room not working-was offered to move across...

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Helpful?
Thank MorrisMinor62
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear MorrisMinor62, Thank you for taking the time to share your views on your recent stay with us at Mantra Terrace Hotel. I am really sorry to hear that your experience was less than perfect. Rest assured that your next stay will be a greatly improved one. Good to read though you found our beds comfy and we completely agree...

Coffs Harbour, Australia
Reviewed 6 days ago NEW

We had a quick one night stay at the Mantra Terrace. We found the staff very polite and helpful. The room was small but had everything we needed for our 1 night stay and it was super clean and fresh. The bed was very comfortable too. We would come back and stay again.

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Thank 954bryanv
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear 954bryanv, Thanks for the rave review about your recent stay at Mantra Terrace Hotel. We were so pleased to hear that you were comfortable and found our rooms super clean during your stay. We would be delighted to welcome you again to the property in the future whenever you are planning to return to Brisbane. Kind Regards, Paul Cahill...

Melbourne, Australia
Reviewed 1 week ago NEW

This hotel is good if you want a quick stopover close to the city - an easy 10minute walk. There is a bistro downstairs and a couple of cafes a few doors down, so it's easy for a quick meal or coffee too.

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Helpful?
Thank Jennie S
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear Jennie S, Thanks for sharing your feedback through Tripadvisor. Glad to hear overall you enjoyed your stay with us and we look forward to being able to welcome you back again in the future. Kind Regards, Paul Cahill General Manager

Mariestad, Sweden
Reviewed 1 week ago

Booked through travel agent. Very nice and helpful staff. Great food next door. Bed and pillows not good but that is my opinion who wants a soft bed with a thin soft pillow. Not very well cleaned 😞. Found litter not belonging to us. Great location though!

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Helpful?
Thank MarieEriksson
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear MarieEriksson, Thanks for taking the time to share your feedback. Glad to hear that overall you had a good experience however I have shared your concerns with our Housekeeping Manager in order to investigate what went wrong regarding the room cleaning. Rest assured this is not the norm and I sincerely apologize that you did not receive the great...

Mackay
Reviewed 1 week ago

Front desk people were fine not really helpful to be honest. No instrucrion about how to swip the room card either to use elevator or room . except the morning lady in the counter , warm greeting. That's about the hotel. Don't think will stay again.

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Helpful?
Thank hsiaos2017
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear hsiaos2017, Thank you for taking a moment to share your thoughts about your recent stay at Mantra Terrace Hotel. So sorry to hear that your experience with our Front Office team did not meet your expectations. The team receive consistently high feedback about the level of service they provide our guests so I apologize that this was not the...

Sydney, Australia
Reviewed 2 weeks ago

Room was like a shoe box and not value for money. Aircon kept cutting out. Clean and Tidy room and very pleasant staff. We paid extra for breakfast this was nice but we got charged extra for a coffee, Never have we had to pay extra for coffee at breakfast when we paid for a breakfast voucher. Mantra is a...

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Helpful?
Thank RoAn6869
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear RoAn6869, Thank you for taking the time to share your feedback about your recent stay at Mantra Terrace Hotel. So sorry to hear that the stay was not completely perfect and rest assured we will do our best to address these issues you have highlighted. As space is important our Hotel Deluxe room type is a great option as...

Ried Im Innkreis, Austria
Reviewed 2 weeks ago

Good location with a quiet ambiance and a short distance to the town center. The hotel room was in a good condition and the reception staff was nice and helpful. Overall I enjoyed my stay and would recommend this hotel to other travelers.

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Helpful?
Thank R3439ORstefanh
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Thanks R3439ORstefanh for sharing your comments. We are pleased that you enjoyed your stay with us and are thrilled that you will recommend us to others. We look forward to seeing you again when next in Brisbane. Kind Regards, Paul Cahill General Manager

Reviewed 2 weeks ago via mobile

I stay at a lot of hotels and this is by far the best one I've ever stayed at, mostly due to the professionalism of every staff member I came into contact with, especially Emerald and Dominic, so congratulations due to both of them for a very enjoyable stay. Special mention to Ivan for calling an elevator for me.

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1Thank Matt O
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear Matt O, Thank you for the rave review of your recent stay at Mantra Terrace Hotel. So pleased that you had such an enjoyable experience. I have shared your comments with the entire team and no doubt this will inspire them even further to continue the great service they deliver each day. We look forward to welcoming you again...

London, United Kingdom
Reviewed 2 weeks ago

Would have been nice to have a bar in hotel for guests as restraunt attatched only oponed for Breakfast and evening meals shut by Nine oclock and not open weekends.any fault with room were delt with fast . Friendly and helpful reception staff.

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Helpful?
Thank Christopher B
Paul C, General Manager at Mantra Terrace Hotel, responded to this review

Dear Christopher B, Thanks for the feedback about your recent stay with us. Great to read that you found our team friendly and helpful. Should O Bar & Restaurant be closed we have an arrangement with another nearby restaurant that our valued guests can utilize and even charge back to their room. Although O Bar & Restaurant is attached to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Next time you're looking for a Brisbane hotel, stay in a Hotel Room or Studio Suite at Mantra Terrace Hotel. With modern comfort and the very latest in facilities such as WiFi (fees apply) and iPod dock in every room. Experience world-class service mingled with those little things that mean a lot like complimentary newspapers and Fitness First gym passes as well as hair straighteners. You'll love the O Bar and Restaurant conveniently situated onsite and open Monday to Friday for breakfast, lunch and dinner. It is also open on Saturday and Sunday for breakfast. Room service is also available. Visit the Valley to listen to great live music or a little fun and funky shopping. Fortitude Valley is just a pleasant stroll away and is home to some of Brisbane's coolest bars, al frescos and restaurants. With Central Station practically on your doorstep and the airport only 13 km away, you're never far from anything when you stay at Mantra Terrace Hotel. ... more   less 

Additional Information about Mantra Terrace Hotel

Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $120 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Terrace Hotel 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Diamant Hotel Brisbane - By 8 Brisbane
Portal Hotel Brisbane
Hotel Style:
#11 Best Value Hotel in Brisbane
#38 Romantic Hotel in Brisbane
#43 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Terrace Hotel staff and other travellers.
2 questions
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Emerald, Australia
Baltimore, Maryland, United States
over a year ago

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Questions? Get answers from Mantra Terrace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor but being inner city only view was other buildings but very quiet for a Saturday night.”
 of 5 bubbles kezza492016, 12 Nov 2016 | Read review
“rooms 5th floor and above have views over city and surrounds”
 of 5 bubbles AndyPrior, 20 Oct 2016 | Read review
“If noise is not a problem, any room will do.”
 of 5 bubbles PMJ009, 10 Oct 2016 | Read review
“our room faced street and we were very happy with this”
 of 5 bubbles sydneyvisitor11, 2 Sep 2016 | Read review
“Third floor room was OK”
 of 5 bubbles MauriceC257, 31 Jul 2016 | Read review
5 of 5