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Jephson Hotel

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#72 of 162 Hotels in Brisbane
Certificate of Excellence
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1 room 2 adults 0 children
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Jephson Hotel
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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Holbaek, Denmark
Reviewed 2 days ago NEW

Let me begin with this: do not miss the restaurant. I'll get back to this. I had the opportunity to stay at the Jephson Hotel on my first business trip to Australia. The hotel appears clean and the staff, even the room maid, was very friendly. I had a room on the 4th floor with a balcony towards an intersection...

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Helpful?
Thank Thorkild34
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Stayed at the Jephson Hotel for a few days this past month. Rooms were tidy. Location good. However, reception was terribly rude. The female receptionist in all of our contact with her was condescending, passive aggressive. In every interaction my husband and I felt belittled by her. In our opinion she has either been in the hospitality industry TOO long...

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Thank A TripAdvisor Member
London, United Kingdom
Reviewed 2 weeks ago

Pros - Room was spacious and clean. Modern TV. Bathroom clean. Toiletries provided. Tea and coffee making facilities provided. Wardrobe and fridge in-room. Balcony with table and two chairs. Free parking under hotel. Check-in checkout easy and quick. Staff polite. Internet in-room but can’t comment as I didn’t use it. Cons – when guests in other rooms flushed the toilet...

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Thank actionslaxx
Johannesburg, South Africa
Reviewed 4 weeks ago

The rooms are basic but clean and spacious. The reception is locked up at 8:30pm, which makes late check-in a bit difficult, and the WiFi system needs an upgrade. There are shops and restaurants within walking distance and a train station close by so getting to the city centre is easy. My stay there was comfortable and I would recommend...

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Thank Priya N
Los Angeles, California
Reviewed 16 February 2017 via mobile

This hotel is pretty basic, but the rooms are clean, decently sized and quiet. On the 4th floor there is a conference room and if there is a conference and they leave the door open you will find it extremely noisy, so I'd advise asking for a room on the other floors due to this. There are washing machines available...

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Thank ReenyL
Boston, Massachusetts
Reviewed 13 February 2017 via mobile

I have stayed here several times before on business and find the rooms well presented and more importantly, quiet. There are laundry facilities on each room and the Covet restaurant downstairs provides great meals and a competitive price. The A/C is okay but it is probably time for this hotel to spend some of their profits on upgrading it since...

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Thank robroy18
Gladstone, Australia
Reviewed 29 January 2017

We spent a couple of days including Australia Day in this hotel> The price was very affordable for a family room, and when you combine this with great location, easy walk to both trains and buses, it made this the perfect spot for us. The street was not to busy as to make the room too noisy, and the room...

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Thank LunaEclipse73
Earl M, Manager at Jephson Hotel, responded to this review

Thanks for the excellent feedback and score of your stay with us here at The Jephson Hotel. We are always pleased when our facilities and location exactly match what our clients are looking for, and in a competitive market we appreciate that you found The Jephson such good value for money. We look forward to seeing you back again.

Brisbane, Australia
Reviewed 26 January 2017

Seriously great location for visits to southeast Queensland. While not in the heart of Brisbane CBD, the Jephson is conveniently located to the railway station direct to the centre of Brisbane and beyond. Around the hotel are a range of cafes, pubs (Regatta and Royal Exchange) and the Toowong Shopping centre is within minutes walking. The parking is free -...

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Helpful?
Thank LizzieSmiles
Earl M, Manager at Jephson Hotel, responded to this review

Thanks for your very positive feedback on your stay with us here at The Jephson Hotel. We always appreciate hearing when a stay with us has enhanced someones visit to the area, and we're glad we suited your groups requirements and contributed to a what sounds like a great time.

Sunshine Coast, Australia
Reviewed 5 January 2017

The hotel is in a great location close to the city, public transport & restaurants. The rooms are spacious , very clean quiet & well equiped. However reception is very much part time & was closed at 7.00pm when we arrived (despite advertising that they close at 8.00pm. ) Checking in consisted of ringing a number( which resulted in a...

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1Thank MikeHarman
Earl M, Manager at Jephson Hotel, responded to this review

Thanks for your positive review of the hotel for its facilities and location. Your stay with us did coincide with the Christmas to New Year holiday period, a quieter time when we were working on public holiday hours; and I regret that we didn't clearly communicate that fact with you, especially in regard to check in. However this is a...

Greater Sydney, Australia
Reviewed 24 December 2016

We had a studio room which was well equipped, except we had to ask for a toaster, not included because of safety regulations. The bed was very comfortable. The staff were most helpful. We cancelled our last night's stay with 24 hours notice and were given a full refund. It is close to shops.

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1Thank Margaret F
Earl M, General Manager at Jephson Hotel, responded to this review

Thanks for your positive review, aside from singling out the helpful service you also highlight the benefits of booking directly with a hotel in regard to flexibility of changes to reservations and charges. We look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A stylish boutique hotel situated in Brisbane’s inner west, the Jephson Hotel brings to Toowong a versatile accommodation option for business, travel and leisure. Located in convenient proximity to the city centre, Jephson Hotel offers a range of contemporary, sophisticated accommodation options, from fully furnished standard rooms with en suites to a luxury three bedroom penthouse. Complemented by modest and attentive service, Jephson Hotel also features facilities to make your stay as comfortable as possible, including a rooftop terrace, function and conference rooms, and free in-house movies. If looking to wine and dine, Jephson Hotel also caters to your needs with J's Restaurant and Bar. Secure car parking is offered to Hotel and Restaurant guests complimentary. The Jephson Hotel offers many transport option. Train, Bus, Taxi and Citycat are all within meters of the hotel, opening up quick and easy access to the CBD, South Bank, Suncorp Stadium, University of Queensland and the Wesley Hospitalre With all this, why stay anywhere else? ... more   less 

Additional Information about Jephson Hotel

Address: 63 Jephson St | Toowong, Brisbane, Queensland 4066, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $143 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jephson Hotel 4.5*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#65 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Jephson Hotel staff and other travellers.
1 question
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Hong Kong, China
over a year ago

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Questions? Get answers from Jephson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on the 2nd floor, which turned out to be better than the ones on the 1st floor”
 of 5 bubbles PriyaN208, 25 Feb 2017 | Read review
“Great view from the higher floors”
 of 5 bubbles LunaEclipse73, 29 Jan 2017 | Read review
“If you check in in business hours I could recommend.Top floor (4th) offers pleasant views.”
 of 5 bubbles MikeHarman, 5 Jan 2017 | Read review
“Away from the road but the roads are on both sides.”
 of 5 bubbles 178kris, 17 Dec 2016 | Read review
“I prefer the units with balconies facing the street...”
 of 5 bubbles Ando-of-Aus, 20 Nov 2016 | Read review
5 of 5