We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-08 2017-10-09
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
    Hotel website
    Save
    Lowest prices for your stay
    2017-10-08 2017-10-09
    Lock in the lowest price from our partners
    US$99US$112
    View Deal
    Traveller (219)
    Room & Suite (244)
    Dining (45)
    Meriton Suites Herschel Street, Brisbane
    5,695 reviews
    #1 of 167 hotels in Brisbane
     
    ibis Brisbane
    1,567 reviews
    #62 of 167 hotels in Brisbane
     
    Transcontinental Hotel
    17 reviews
    #131 of 167 hotels in Brisbane
     
    Adina Apartment Hotel Brisbane Anzac Square
    1,860 reviews
    #25 of 167 hotels in Brisbane
     
    Overview
    • Excellent39%
    • Very good44%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “traders hotel” (56 reviews)
    “train station” (102 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Brisbane By Shangri-La
    Special Offer: Plan Ahead and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Meriton Suites Herschel Street, Brisbane
    5,695 reviews
    #1 of 167 hotels in Brisbane
     
    ibis Brisbane
    1,567 reviews
    #62 of 167 hotels in Brisbane
     
    Transcontinental Hotel
    17 reviews
    #131 of 167 hotels in Brisbane
     
    Adina Apartment Hotel Brisbane Anzac Square
    1,860 reviews
    #25 of 167 hotels in Brisbane
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$99.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Brisbane hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "aa26aead5120465faae9e688311aafbc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":255380,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79792851],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":99,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"aa26aead5120465faae9e688311aafbc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":112,"lowestMetaPrice":99,"additionalPartner":false,"highestMetaPriceDisplay":112,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":112,"lowestMetaPrice":99,"highestMetaPriceDisplay":112,"hotelName":"Hotel Jen Brisbane By Shangri-La","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFhMjZhZWFkNTEyMDQ2NWZhYWU5ZTY4ODMxMWFhZmJjIiwiQUlLIjoiNGRiZjM5NWMxMTFjNGEyYmJjZTMwZTg3ODcxZGI1MTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$99", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32593728":"Expedia","79792851":"AgodaIB","109216714":"HotelsCom2IB","65671520":"Hotwire","32456146":"BookingCom","53924171":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,104)
    There are newer reviews for Hotel Jen Brisbane By Shangri-La
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 1,072 reviews

    Reviewed 3 weeks ago

    My only let down was when I had rang to confirm the booking, the number I rang (which was a Brisbane number) was transferred to an extended number where two staff members weren't able to help me with my query. All I wanted to know...More

    Review collected in partnership with shangri-la.com
    Thank k_mac7958
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 weeks ago

    Dear k_mac7958, Thank you for the great review! Our hotel is nicely situated on Roma Street at the Brisbane Transient Centre and only a short walk to Queen Street providing great convenience to places of interest and public transport for many guests. The team and...More

    Reviewed 3 weeks ago via mobile

    Excellent location, right downtown. Parking onsite at hotel. Really close to downtown and Southbank. Very cool park near hotel, good for walking around. Friendly and helpful staff in both hotel and in Neat; restaurant/bar. Good size rooms. All super easy!

    Thank Rachel E
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 weeks ago

    Dear Rachel E, Thank you for your review of Hotel Jen Brisbane. We’re glad you enjoyed your stay with us. We look forward to seeing you again soon. Kind Regards, Zac Hope General Manager

    Reviewed 3 weeks ago via mobile

    Apron checking in the room is standard. The cleanliness was average as the carpet could have done with a vacuum and the bathroom basin and previous guests hair on floor. They supply the usual toiletries but did not supply any hand soap only bath gel...More

    Thank Dooges72
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 weeks ago

    Dear Dooges72, Thank you for sharing your feedback with us. It gives us the opportunity to continually improve our service standards. We apologise once again for your disappointing experience and hope that we will have an opportunity to welcome you back and recover your impression...More

    Reviewed 4 weeks ago

    Stayed here for the Bridge to Brisbane event. My team stayed here and we all enjoyed our stay. From the moment we met the people at the front desk to the time we booked out we could not have asked for better service. To all...More

    Thank onasykie2
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 weeks ago

    Dear onasykie2, Thank you for staying at Hotel Jen and taking the time to review your experience. We are really pleased to have been able to leave a lasting impression on you. Go "Wild Pelican Team". I hope the Bridge to Brisbane was successful and...More

    Reviewed 4 weeks ago via mobile

    Our check in process were most welcoming experiences thanks to the service provided by Scott. During our visit, they were undergoing a renovation. However, we have not experience any major issue. The view of the city from our room were great and the location of...More

    Thank Ah-Wah-d
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 weeks ago

    Dear Ah-Wah-d, Thank you for the well compliments. Indeed, people are and will always be paramount to the success of any business - we are proud to have a team that propels the brand forward whilst delivering that "Jen" feeling to guests like you and...More

    Meriton Suites Herschel Street, Brisbane
    5,695 reviews
    #1 of 167 hotels in Brisbane
     
    ibis Brisbane
    1,567 reviews
    #62 of 167 hotels in Brisbane
     
    Transcontinental Hotel
    17 reviews
    #131 of 167 hotels in Brisbane
     
    Adina Apartment Hotel Brisbane Anzac Square
    1,860 reviews
    #25 of 167 hotels in Brisbane
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$92 - US$240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Family Hotel in Brisbane
    • #19 Romantic Hotel in Brisbane
    • #24 Business Hotel in Brisbane
    • #35 Luxury Hotel in Brisbane
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Priceline, Ctrip TA, Booking.com, Expedia, Cheap Tickets, Hotels.com, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Hotel Jen Brisbane By Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Holiday Inn Brisbane Hotel Brisbane ,
    • Brisbane Holiday Inn
    Add Photo Photos
    Traveller (219)
    Room & Suite (244)
    Dining (45)
    Hotel & Grounds (184)
    Bathroom (13)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Transcontinental Hotel
    17 reviews
    .11 km away
     
    ibis Brisbane
    1,567 reviews
    .29 km away
     
    Meriton Suites Herschel Street, Brisbane
    5,695 reviews
    .15 km away
     
    Adina Apartment Hotel Brisbane Anzac Square
    1,860 reviews
    .55 km away
     
    Nearby Restaurants
    Public
    292 reviews
    .25 km away
    Guilty Rogue Public House
    245 reviews
    .09 km away
    Nest on Roma Street
    121 reviews
    .06 km away
    Noodle & Donburi
    81 reviews
    .17 km away
    Nearby Attractions
    Roma Street Parkland
    2,319 reviews
    .47 km away
    City Hall
    931 reviews
    .41 km away
    Museum of Brisbane
    890 reviews
    .40 km away
    Albert Street Uniting Church
    133 reviews
    .38 km away
    Ask a question
    Questions & Answers
    jehanne L
    30 June 2017|
    AnswerShow all 9 answers
    Response from stuart c | Reviewed this property |
    Yes, there are in room facilities to do this.
    2
    Votes
    annierocky
    20 May 2017|
    AnswerShow all 7 answers
    Response from ToTravelIsBrilliant | Reviewed this property |
    Sounds like there are different options, we had a good sized bathroom with a bath and a shower. Good advice from others to stated your requirements when you book.
    0
    Votes
    jehanne L
    17 May 2017|
    AnswerShow all 8 answers
    Response from Linda S | Reviewed this property |
    As the people previously said: it's either a short one-station hop on the train or a 15 min walk. You can choose to walk through the Queen St Mall and and over the Victoria bridge and you'll see QPAC on the other side of the... More
    1
    Vote
    Room Tips
    "Rooms on station side a little noisier (manageable) but great for railfans; those on other side offer city..."
    Read review
    "Ask for a street view or something away from the train side.... I was on the 10th floor and it was noisy"
    Read review
    "Ask for a room on the city side away from station side it will be quieter. book breakfast when you check in..."
    Read review
    "Can't elaborate as we were upgraded to city view rooms both times, very happy."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing