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Quay West Suites Brisbane

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#63 of 162 Hotels in Brisbane
Certificate of Excellence
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Quay West Suites Brisbane
Quay West Suites Brisbane
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529 Reviews from our TripAdvisor Community

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There are newer reviews for Quay West Suites Brisbane
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Showing 520: English reviews
UK
Reviewed 25 December 2016 via mobile

Having done our research on apartments with good outdoor space and centrally located we were not disappointed upon arrival at Quay West. We stayed in a two bedroom suite on the 17th floor, which had excellent river and botanical garden views from a spacious balcony. As we were here just before Christmas we enjoyed the bonus of being able to...

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Helpful?
Thank Dacuk
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi Dacuk, Thank you for your review of Quay West Brisbane. We are thrilled that you enjoyed the hotel facilities and what we offer from our great location. Our LeClub loyalty programme is free to join and does offer complimentary internet in AccorHotels. We hope to see you back again soon. Regards Chris A

Townsville, Australia
Reviewed 10 December 2016

Great location & amazing view. Rooms are rock solid and always get a good nights rest. Close to eagle street pier, casino & Southbank. The botanical gardens is nearby and handy for an early morning jog.

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Thank Luke M
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi Luke M, Thank you for your review of Quay West Brisbane. We are thrilled that you enjoyed our fantastic location. We hope to see you back again soon. Regards Chris A

Clamart, France
Reviewed 7 December 2016

Clean apartment but need for a restoration andmodernism (kitchen and bathroom), as well asfurnishing. Located well opposite the botanicalpark and beautiful view. Close to the centre townand South Brisbane. Household: to re-examine,not emptied dustbin, not cleaned bathroom. Nobrush WC for the toilets. It always missedbathroom linen or maintenance products andhygiene. One day: no household, nor of made bed!Service 0. Establishment...

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3Thank fabiefleury
Hong Kong, China
Reviewed 2 December 2016 via mobile

We chose this hotel because of its 5* status, and it was the beginning of an overdue holiday! On arrival there was no one at the check in desk so we had to wait outside the hotel doors and talk on an intercom to a lady in a call centre, we had to shout out our credit card details before...

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3Thank EstHK
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear EstHK, We very much appreciate you taking the time to review Quay West Brisbane. Your feedback will be reviewed with our team with a focus on improving any shortcomings raised during your stay in Brisbane. We do agree that our location is very convenient in Brisbane to all of the local attractions and amenities. We look forward to welcoming...

Emerald, Australia
Reviewed 21 November 2016

Mum and I were looking forward to having out very first vacation together in 28 yrs. When we arrived to our two bedroom suite, we opened the door and went in to find every single door, window cupboard wide open (including the microwave) the lamps had all been knocked over and it was obvious something wasn't right. We rang reception...

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4Thank hhunt88
Reviewed 16 November 2016

Great location across road from the Botanical Garden but a bit of a hike to the South Bank or shops, especially with young children. The problems started when we arrived - to be told the pool had a leak and couldn't be used - offered the use of a pool in another hotel 2 blocks away - but not what...

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2Thank Richard T
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Richard T, We very much appreciate you taking the time to review Quay West Brisbane. We do communicate with our guests if we cannot deliver what is normally available at the hotel, but on this occasion the pool did need emergency works which were out of our control. Please accept our apologies for the items you have highlighted and...

Ottawa, Canada
Reviewed 6 November 2016

Beautiful location across from the City Botanic Gardens and very large suites with all amenities and appliances including washer and dryer. Big wide balconies allow the opportunity to sit outside and take in the view of the park and the nearby river. Not sure what the city view rooms overlook but if you have a choice, I'd recommend the park...

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1Thank Shorty B
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi Shorty B, Thank you for your review of Quay West Brisbane. We are thrilled that you enjoyed the hotel facilities and what we offer from our great location. We hope to see you back again soon. Regards Chris A

Gosford, Australia
Reviewed 29 October 2016

Friendly staff and great rooms with views. Opposite the gardens which is just lovely for an afternoon stroll. The breakfast is only to order so no buffet. Eggs bendicts were lovely. I had the barrumundi in the evening and that was amazing. Local to everything including great restaurants around the corner as well.

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Thank nettibyrnes
Dunedin
Reviewed 12 October 2016

Stayed one night here in a one bedroom suite, lovely place with views over the botanical gardens and the river. The rooms are older style but lovely and spacious. the bed was divine and had a great sleep. Parking expensive @ $40 but for Brisbane prices not too bad. Staff wonderful and efficient. Lots of restaurants close, we ate at...

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Helpful?
Thank Chris C
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Chris C, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. We agree our location is excellent with all of the Brisbane highlights close by. We look forward to welcoming you back to Brisbane on your next visit. Kind regards, Chris A

Reviewed 12 October 2016 via mobile

Apartment well equipped, clean and big. Staff very helpful, breakfast choice and quality was good. Pool area is excellent, with sun beds, table and chairs. Lovely views over botanical gardens, easy access to city . Would recommend to family and friends .

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Thank Lorraine S
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Lorraine S, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. We agree our pool area is excellent and is a hidden oasis the city. We look forward to welcoming you back to Brisbane on your next visit. Kind regards, Chris A

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
McMahons Restaurant
McMahons Restaurant
Cuisines: Australian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more   less 

Additional Information about Quay West Suites Brisbane

Address: 132 Alice St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $175 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Brisbane 5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quay West Suites Brisbane Hotel Brisbane
Quay West Hotel Brisbane
Quay West Brisbane
Hotel Style:
#25 Romantic Hotel in Brisbane
#27 Family Hotel in Brisbane
#29 Business Hotel in Brisbane
#58 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Brisbane staff and other travellers.
3 questions
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over a year ago
Perth, Australia
5 months ago
Brisbane, Australia
over a year ago

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Questions? Get answers from Quay West Suites Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view”
 of 5 bubbles MeganD339, 13 Mar 2017 | Read review
“Pay a little extra and book a River view room.”
 of 5 bubbles KerryM187, 11 Mar 2017 | Read review
“We were on the 20th floor overlooking the park excellent”
 of 5 bubbles 442allenr, 5 Mar 2017 | Read review
“pick another hotel”
 of 5 bubbles pepperk2016, 6 Jan 2017 | Read review
“High floor with a view and away from lifts”
 of 5 bubbles kris052, 30 Dec 2016 | Read review
5 of 5