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All reviewsthe club loungethyme restaurantluxury roomanzac squareseafood buffettrain stationfive star hotelpillow menunespresso machinean upgradebed and pillowsvalet parkingqueen street mallbonjourescalatorcitythyme2
After a much anticipated weekend away, we were looking forward to staying in one of Accor's most reputable and luxurious brands, hence we were expecting the typical fantastic 'Accor Plus' experience and then some, due to the price point and reputation of this brand.
We stayed at the Sofitel for the two nights before Christmas 2016/2017 and the Christmas atmosphere was superb and the decorations inspirational and sophisticated, suitable to a quality 5 Star Plus Hotel.
This Year however, was a great disappointment, as we had booked especially so...More
Thank Stephen O
Response from SofitelBrisbane249, General Manager at Sofitel Brisbane CentralResponded 10 January 2018
Bonjour Stephen O,
Thank you for your review of Sofitel Brisbane Central. We appreciate feedback both positive and negative so we can continuously improve our product and services. As you've noted, Christmas this year at Sofitel hotels across the world was celebrated through the Melody...More
Last week I spoke at a conference at the Sofitel and stayed for one night. The staff are polite, respectful, friendly and professional, which is indicated by the fact that they have a Les Clefs d'Or concierge.
Located in the heart of of the central business area. next to the main railway station.
a short distance from restaurants, bars and shopping. The rooms have a comfortable contemporary feel.....downstairs a large lobby leading to a huge buffet area. we only ate there once..the...More
Thank Ian Phillips
Response from SofitelBrisbane249, General Manager at Sofitel Brisbane CentralResponded 2 days ago
Bonjour Ian Phillips,
Allow me to thank you for leaving such a fantastic review.
I am delighted that your stay was of utmost enjoyment and that you were able to utilise the facilities on offer.
We do hope to welcome you back to Sofitel Brisbane...More
When I arrived I was greeted at reception by a very enthusiastic young man who could not be faulted for attitude.
Unfortunately he was the exception to the rule.
Every other staff member was unsmiling and unfriendly. When I asked for a replacement key card...More
Response from SofitelBrisbane249, General Manager at Sofitel Brisbane CentralResponded 4 days ago
Allow me to thank you for reviewing your most recent experience at Sofitel Brisbane Central.
Learning of your experience and the less than satisfactory service received in multiple areas is disappointing to say the least. This experience goes against the level of service...More
Response from SinkingSeabourn | Reviewed this property |
The bean counters have got to club Sofitel. Canapés very limited and uninspiring. Plenty of choices for drinks but quality varies. Agree that dining at Thyme is best option. Staff very good there, polite, attentive and hard... More
The bean counters have got to club Sofitel. Canapés very limited and uninspiring. Plenty of choices for drinks but quality varies. Agree that dining at Thyme is best option. Staff very good there, polite, attentive and hard working and will serve you well. If you like seafood you will love it but if you don't then go to the Privee which has changed from degustation menus to a choice menu.