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All reviews the club lounge thyme restaurant luxury room anzac square seafood buffet train station five star hotel pillow menu high tea nespresso machine an upgrade bed and pillows valet parking per day queen street mall mini bar bonjour
We have been coming to the Sofitel for 34 yrs. (previously Sheraton). Sadly we have never seen such a decline in food and service in a major hotel. Never go for breakfast and thought it might be nice. The scrambled egg was sloppy and as...More
Have stayed here a number of times - always reliable. Very close to Queen Street Mall, and pleasant 15-20 minutes walk to Southbank and Queensland Art Gallery. Great service, professional, helpful staff. Wi-Fi was free however this may be due to hotel membership, so check....More
1 Thank 116amelia
Response from SofitelBrisbane249, General Manager at Sofitel Brisbane CentralResponded 4 weeks ago
Thank you for taking the time to provide feedback on your recent stay with us.
We are delighted to hear your magnifique feedback as positive comments like yours serves as an encouragement to our team.
We certainly hope to welcome you back soon....More
I had coffee and gave the waiter my card at the Sofitel and he never returned it. An hour later I rushed out and only realised that night as I got to the Gold Coast that they'd never returned my card. ON calling the hotel...More
It’s ok. Don’t get me wrong I think we have done all the 5 star brissy hotels and I have been here since it was the Sheraton. But little if anything has changed. Make sure you go city view room.
Valet sloppy & slow both...More
Just such a wonderful hotel, with friendly and helpful staff who make your feel special every visit. Also visited Stephanie's Spa - a luxurious, relaxing treatment by professionals who catered to our every whim. Definitely recommend this.
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