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Hotel Urban Brisbane

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#39 of 162 Hotels in Brisbane
Certificate of Excellence
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Hotel Urban Brisbane
Hotel Urban Brisbane
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740 Reviews from our TripAdvisor Community

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Reviewed 1 week ago NEW

I stayed at the Hotel Urban when I travelled to Brisbane for work. The room was comfortable and nice with a view of the parklands across the road. I ordered dinner and breakfast and the meals were very nice. Hotel staff were also helpful and friendly.

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Helpful?
Thank Kim E
Mermaid Waters, Australia
Reviewed 1 week ago

Need to have a base for a 4 day conference in Brisbane and the Hotel Urban Brisbane, is my favorite spot. Very central, good service and the staff are helpful and friendly, There is underground gated parking and a very comfortable restaurant and bar facility.

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Helpful?
Thank Scouter50
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Scouter50, Thank you for your review and the team will be very happy to read Hotel Urban is your favourite spot - it's our also! We look forward to seeing you again sometime soon. Regards, Murray Rowbotham General Manager

Brisbane, Australia
Reviewed 1 week ago

Hotel Urban is a very old property thats had an expensive facelift. They've gone for the funky urban hipster retro look but just havent quite managed to pull it off. The lobby is bright, mirrored and ostentatious. The bistro next door appeared to be quite popular. Location is within walking distance from both Roma Street Station and Brisbane City Hall...

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Helpful?
Thank MadeInOz
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi MadeInOz, Thank you for your review and I am so sorry to read the Hotel did not meet your expectations. Your comments are certainly taken on-board and areas of improvement will be discussed with our management team. Thank you once again and I sincerely hope we have the opportunity to change your opinion of the hotel should we have...

Sydney, Australia
Reviewed 1 week ago via mobile

Loved it. Stayed a weekend with our two children aged 6 and 7. Was a modest walk to everything, we easily walked from hotel to Queen St shops and across to Southbank. Great room with two double beds made it excellent value. Very friendly staff. Pool was great with nice lounging area and comfy outdoor furniture but do be advised...

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Helpful?
Thank Sarah1717
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Sarah1717, Wonderful to read you enjoyed the stay with your family. The Hotel is very well suited for families with interconnecting rooms, twin rooms and 2 bedroom Suites available. Great advice regarding the pool as it is a rather deep pool, which many guests love, however keeping an eye on the kids is absolutely essential. Thank you for your...

Brisbane, Australia
Reviewed 2 weeks ago

Hi All, I have had the pleasure of staying at this location numerous times over the past 4 years. The place is always presentable and well priced (even though it was Adele weekend) and good location for where I want to go out too. Arrived at reception and check in was quick. Reception is always looking good and trendy and...

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Helpful?
Thank StubbyHolder
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi StubbyHolder, We appreciate the time you have taken to share your review and very happy to see a regular guest so happy with their experience. Thank you once again StubbyHolder, I hope to see you on your next visit. Regards, Murray Rowbotham General Manager

Reviewed 3 weeks ago

This hotel is very good! The best beds I have ever sleep in :) Thank you! Good customer service and good location. Clean rooms. Breakfast is little expensive and they were running out of some products... But it was good. I recommend this hotel. Hyvä hotelli, hyvällä paikalla. Erinomaiset sängyt - todella sai hyvät unet. Puhdas ja moderni hotelli. Tarjoavat...

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Helpful?
Thank Jonna R
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Jonna R, What a nice review to receive and delighted to read you love our signature Urban Snorer Beds! They are favourite of many guests that have stayed at the Hotel. Thank you for your review and our team hope to welcome you back in the future. Regards, Murray Rowbotham General Manager

Gold Coast, Australia
Reviewed 3 weeks ago via mobile

I have stayed in this hotel a few times when i have had to stay in Brisbane for educational conferences. Its ideal. Its 5 ,in walk yo the city hall and city down the road. Right near buses and trains and about 10 to 15 min walk to southbank. The staff are professional and polite and they send great offers...

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Helpful?
Thank Elowishes
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Elowishes, Thank you for your review and delighted to see you enjoyed our bar located on the Gazebo Terrace overlooking the city and parklands. Not to mention the free city bus pickup and drop off service located at the front entrance of the hotel. Thanks again for the review and we hope to see again for your next conference....

australia
Reviewed 4 weeks ago via mobile

This cbd hotel is marvellous and so are the staff. Rooms generous size with a small balcony to get fresh air. Comfy beds and great shower power. Rooms very clean, breakfast and coffee great and only a short walk down the hill to the concrete jungle of mall area. Hotel has free under cover parking and across the road from...

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Helpful?
Thank jenthemother
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi jenthemother, Very happy to read you loved our staff and many other aspects of the Hotel. We look forward to seeing back again sometime soon. Regards, Murray Rowbotham General Manager

Perth, Australia
Reviewed 4 weeks ago

Walking in to the lobby our expectations were set high by the beautiful ,modern, bright and breezy decor. This might by why I was disappointed with our room. Walking into the cramped entry of our room, I could smell a musty/ mildew odour and the bed cover felt ever-so-slightly damp. The beige and white decor was nice, but could not...

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Helpful?
Thank TraceyJosh_82
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi TraceyJosh_82, I am very sorry to read some of the Hotels services did not meet your expectations. It certainly is not the standard our team strives for and I sincerely hope you mentioned this to the team during your stay so they could assist where possible to make amends. Should you stay at the Hotel in the future please...

Melbourne, Australia
Reviewed 5 weeks ago via mobile

Good value for money and a great location. Lovely coffee/bar area at the front that looks over the park. Only downside was the tiny gym with poor air con and the bar staff were stretched so service was a little patchy. Room size good and air con worked well. Front desk staff were awesome, good local knowledge and all were...

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Helpful?
Thank salandoli
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi salandoli, Thank you for sharing your review. Your comments regarding the staffing at the bar and the gym are taken on-board and the required improvements will be looked into. Great to see other areas of the hotel were a positive experience for you. Regards, Murray Rowbotham General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Gazebo Restaurant
Gazebo Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Urban Brisbane. More than a hotel…Enjoy an accommodation experience with a difference. Hotel Urban Brisbane offers more than your typical hotel with more comfort, more indulgence and more inspiration. Situated close to Brisbane’s city centre, Hotel Urban Brisbane is an impressive, architecturally designed space, which features stunning views across the city skyline. A contemporary combination of modern comfort and designer chic, Hotel Urban Brisbane’s focus is on helping you kick-back and unwind in style. With ultra-comfy rooms and special perks, you’ll adore chilling-out in a striking space that will awaken your senses and leave you feeling rejuvenated.Whether you are staying with us for business or for leisure you’ll just love our rooms, designed with your comfort in mind. You’ll find numerous creature comforts including a cordless phone, comfy Slow Down Slippers, Tie Me Up Tightly Bathrobes and our fabulous Urban Snorer (the comfiest bed ever!). Plus, all our rooms have access to fresh air with their own private patio or walk-out balcony – perfect for appreciating the stunning Brisbane city skyline.Hotel Urban Brisbane will also tempt you with an awesome eatery. The Gazebo Bar & Restaurant experience is one for the foodies, offering a fusion of inner-city sophistication and innovative modern dishes. If staying in is your thing, try our lighter "In Room Dining" menu – sure to get the taste buds going! ... more   less 

Additional Information about Hotel Urban Brisbane

Address: 345 Wickham Tce, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $137 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Urban Brisbane 4.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Urban Hotel Brisbane
Brisbane Urban Hotel
Hotel Style:
#39 Luxury Hotel in Brisbane
#41 Romantic Hotel in Brisbane
#43 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Urban Brisbane staff and other travellers.
13 questions
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Brisbane, Australia
Perth
over a year ago
Newcastle, Australia
3 months ago

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Questions? Get answers from Hotel Urban Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the east side get the beautiful morning sun and for the sleepy heads the west side is great for afternoon light.”
 of 5 bubbles Scouter50, 19 Mar 2017 | Read review
“Try and get a room away from Wickham Terrace , as it can be a little noisy.”
 of 5 bubbles 751petergh, 14 Feb 2017 | Read review
“Roms at the front have best views and are surprisingly quiet.”
 of 5 bubbles BrettnDenise, 30 Jan 2017 | Read review
“Excellent for a short stay near the train station.”
 of 5 bubbles WM28, 20 Jan 2017 | Read review
“The higher, the better for a view”
 of 5 bubbles swannie00450, 20 Dec 2016 | Read review
5 of 5