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Mercure Brisbane King George Square

AMOMAUS$87*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$89*
US$87*
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US$89*
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Mercure Brisbane King George Square
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884 Reviews from our TripAdvisor Community

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Showing 867: English reviews
Taree
Reviewed 25 January 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MeliTaree
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Melbourne, Australia
Reviewed 22 January 2017

I have now stayed at this property a number of times and each time it has been great. Good access to the Qld road network if doing business outside the CBD and also great location for the CBD. The facilities are top of the class and the staff match. Overall great hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Simon A
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Hi Simon A, Thank you for your review… and for choosing to stay with us again! It is great to hear that you find our hotel to be a fantastic option for business travellers. Our team will also be so pleased to read that they are "top of the class"! Simon A, we look forward to welcoming you back to...

London, United Kingdom
Reviewed 19 January 2017 via mobile

Although the air conditioning on the landing was good, air conditioning was virtually non existent in my room - unbelievably stuffy and uncomfortable. The room decor was dated and generally tatty (chipped paintwork, etc.). Breakfast OK but expensive. Overall this hotel is uncomfortable and poor value for money.

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Helpful?
Thank MichaelEason
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear MichaelEason, Thank you for your review. It is very concerning to learn that there was a significant issue with the air conditioning in your room; please allow me to express my sincerest apologies. I can imagine this would have been quite uncomfortable for you, especially during the current Brisbane heatwave. Rest assured, our Chief Engineer has since investigated and...

Melbourne, Australia
Reviewed 19 January 2017 via mobile

Well positioned to the mall and train. Hotel itself operates smoothly and room was quiet and modern. Noted that the SIA crew was billeted there, or perhaps at the Pullman. Both hotels share the same lobby n check ins. Staff were courteous and breakfast was included with barista coffee and personalised omelettes to order!

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Helpful?
Thank CAK129
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Hi CAK129, Thanks for the excellent review! It sounds like you had a wonderful stay and enjoyed our personalised omelettes, too. It's a pleasure to receive such positive feedback. CAK129, I do hope you are able to make the trip back to Brisbane soon. We would love to have you! Kind regards, Alex B - Guest Relations & Services Manager

Reviewed 17 January 2017

We only stayed at the Mecure for 2 nights. The room was great. Clean and comfortable bed. Unfortunately there was still work being carried out on the pool. We were able to swim but not much room to sit in the sun because of the work. The hotel lobby was great and staff were so helpful. Concierge service was great...

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Helpful?
Thank Laura W
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Hi Laura W, First and foremost, congratulations on your wedding! I hope we were able to make the last stop of your honeymoon a memorable one. We look forward to welcoming the both of you back to the hotel soon… perhaps for an anniversary, next time? Warm regards, Alex B - Guest Relations & Services Manager

Gladstone, Australia
Reviewed 11 January 2017

The Hotel staff were very helpful. The position is perfect for transport with Roma Street train station a 5 minute walk. The city centre is a short stroll through King George Square. Great value for money.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 681vickim
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear 681vickim, Thank you for your positive feedback. It sounds like you were definitely able to take advantage of our fantastic city location throughout your stay. Great news! I do hope we have the opportunity to welcome you back to the hotel in the future. Kind regards, Alex B - Guest Relations & Services Manager

Jakarta, Indonesia
Reviewed 10 January 2017

All the staff was very helpful and friendly. Location is great, right in the middle of the city. Private parking is really convenient. My only concern is the room look tired. Otherwise, can recommended for everyone.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Yoyo_Indonesia
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Hi Yoyo_Indonesia, Thank you for your review. I'm glad to hear that you enjoyed staying in the heart of Brisbane and found our team to be helpful. I also think you will be pleased to know that our hotel rooms are currently under renovation, starting from the bottom up! I do hope you give us the opportunity to welcome you...

Hamilton, New Zealand
Reviewed 8 January 2017

This was perfect for a one night stay - staff were very friendly and welcoming. Room was lovely, clean and spacious with great views over the square and city. The pool was undergoing renovations so we were not able to use it but they did offer a shuttle service to another hotel. Overall a great experience and would not hesitate...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank NMVino
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Hi NMVino, Thank you for the fantastic recommendation. I am so pleased to hear that we were the perfect option for a one night stay. It's even better to know that you would not hesitate to book with us again. NMVino, we can't wait to welcome you back to the hotel! Kind regards, Alex B - Guest Relations & Services...

Brisbane Region, Australia
Reviewed 5 January 2017

I was a Silver Le Club and Advantage Plus member. Checked into the Mercure Brisbane King George Square on 31Dec2015 for one night. Disappointed with the cleaniess of room, coffee spilt stains on wall behind the desk which was visible sitting on the bed, holes in the bed sheets, hotel toiletries appeared to be previously used. Tried to use my...

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Helpful?
4Thank chezman2017
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear chezman2017, Thank you for taking the time to share your feedback. I am really sorry to hear that your experience with us was not up to standard. I understand that you encountered numerous problems throughout your stay, which is completely unacceptable; please allow me to express my sincerest apologies. Our management team has since addressed the issues you have...

Singapore, Singapore
Reviewed 5 January 2017 via mobile

We stayed one night at the Mercure. The location is incredible but everything else was a disappointment. The room was ok in size, the bathroom was dated and the TV was poor quality. Everything was an additional cost and tv channels available were basic local tv only. We booked for 3 yet only 2 towels were provided in the bathroom....

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Helpful?
2Thank Jacqui W
Alex B, Guest Relations Manager at Mercure Brisbane King George Square, responded to this review

Dear Jacqui W, Thank you for taking the time to share your experience. I am so sorry to hear that the level of service you received throughout your stay was nowhere near up to standard; please allow me to express my sincerest apologies. I can assure you we are currently taking the appropriate measures to address the issues you have...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room

Additional Information about Mercure Brisbane King George Square

Address: Cnr Ann & Roma Streets, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $116 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Brisbane King George Square 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#53 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Brisbane King George Square staff and other travellers.
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Questions? Get answers from Mercure Brisbane King George Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we had was double glazed and no street noise was audible”
Lola-Kro, 1 Apr 2017 | Read review
“good location”
Australiababy, 31 Mar 2017 | Read review
“Some rooms face king George Sq, others don't. Probably quieter in the ones that don't, but probably fine either way if you're up high.”
Dunk777, 30 Mar 2017 | Read review
“get a room in the higher floors”
juttamonika, 28 Mar 2017 | Read review
“Quiet corner room on 8th Floor - view of Town Hall Clock Tower & King George Square.”
Frances532, 7 Mar 2017 | Read review
5 of 5
AMOMA
US$87* /night
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Prices are for 1 room, 2 adults
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