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Mantra South Bank, Brisbane

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Mantra South Bank, Brisbane
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1,383 Reviews from our TripAdvisor Community

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Showing 1,372: English reviews
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Miranda, Australia
Reviewed 2 days ago NEWvia mobile

I was booked here for business and I would never come back. I have spent the last 2 days and not once have I been able to get into my room. I have been to reception 4 times a day to get my card recoded and asked them to fix the door and the air conditioning. I can commend Nirri...

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Helpful?
Thank TraceyLentell
Toowoomba, Australia
Reviewed 2 days ago NEW

Overall very good. Staff behaviour and response excellent. One of the pillows could be a little less soft (it might be a personal issue). AC default setting could be a little more comfortable for sleeping (-2 degree).

Review collected in partnership with this hotel
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Helpful?
Thank shafiq2017
Sydney, Australia
Reviewed 2 days ago NEW

The staff were professional and helpful from the moment I stepped in the door to my departure. The bar and restaurant offered beautiful vegan food options and the room was clean and comfortable. Highly recommended!

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Thank melissa729
Curra
Reviewed 2 days ago NEW

Glass in the pool was dirty, room key was terrible. Staff in the restaurant were fabulous and the room was nice and clean. Some of the staff at the reception desk were less than hospitable. It felt as if we were an imposition to the staff manning the desk.

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Helpful?
Thank Elisa M
Hervey Bay, Australia
Reviewed 3 days ago NEW

I had a bit of trouble getting into the room, had to have four to five tries with the card before the door would open. It had a desk for your computer but there was no FREE WIFI in the room.There was a charge of $50 on your credit card and we were informed that it would take approximately three...

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Helpful?
Thank sonettej2017
Cairns, Australia
Reviewed 4 days ago NEW

As stated in the previous section, the staff were excellent. Every person I came across was friendly and very helpful. The room, however was hot and noisy. I could not lower the temperature of the room and the passing trains woke me frequently and the room temperature made it difficult to get to sleep.

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Helpful?
Thank 639ursulae
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Ursula, I am sorry to read that you had issues with your air-conditioning. Should this issue have been bought to our attention we would have been more then happy to assist to resolve any issue. I hope that you may consider staying with us again, please let me know if you do as I will ensure you are looked...

Brisbane, Australia
Reviewed 4 days ago NEW

Staff at Mantra Southbank are second to none in the Brisbane CBD area. All staff have an obvious willingness to assist. From front office to the bar staff, they all presented well and were great to deal with.

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Helpful?
Thank 642troyj
Inverell, Australia
Reviewed 5 days ago NEW

A great stay, in which the staff were so helpful, and on a busy weekend when there was no parking ANYWHERE having access to valet parking with the room was so helpful. The rooms were neat and clean, and the bed comfortable. about 10 minute comfortable walk to Brisbane CBD, and lots of cafes etc close by.

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1Thank janine099
Launceston
Reviewed 5 days ago NEW

Great location great staff the lady who checked me in was great warm and welcoming was not happy room wasn't serviced apparently if you select best available on web room select it means you don't get room serviced i.e. No towels bed made bins emptied

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Thank James H
Canberra, Australia
Reviewed 6 days ago NEW

Awesome service, great rooms and well located with plenty of great restaurants and bars. The staff were extremely helpful with helping us with gear that we needed for the conference that we were attending. Also allowed us to keep our vehicle in car park for the rest of the day after checkout.

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1Thank andrewwJ7268PY

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mantra South Bank is conveniently located on Grey Street, opposite the Brisbane Convention & Exhibition Centre and within walking distance of several major tourist attractions including the Queensland Performing Arts Complex, State Art Gallery, Museum and South Bank Parklands. Public transport, including buses, trains and the famous Brisbane River City-Cats are all within walking distance of Mantra South Bank, ensuring all that Brisbane has on offer is right at your doorstep. The hotel offers a range of accommodation options such as hotel rooms, studios, one and two bedroom apartments. All rooms have been stylishly designed to offer guests maximum comfort and feature air-conditioning, mini-bar, plunger coffee & tea making facilities, direct-dial ISDN telephones, voice-mail, broadband internet access (fees apply), LCD televisions and DVD player, in-house movies and personal in-room safes. All Studio rooms have a kitchenette and all apartments feature a fully equipped kitchen, laundry facilities and private balconies, some with city views. The property offers guests an array of professional services and facilities including a 24 hour reception desk, 24 hour concierge, 24 hour room service, on site Stone Restaurant & Bar, gym, pool and spa. Small conferences for up to 48 delegates can be catered for in 'The Boardroom' or 'Meeting Room' and for larger functions, Stone Restaurant & Bar can cater for up to 150 guests. Combined with the close proximity to Brisbane's major attractions, Mantra South Bank is the ideal choice for business and leisure travellers looking for comfort and convenience. **THIS IS A NON SMOKING HOTEL** Business Facilities Small conferences for up to 48 delegates can be catered for in 'The Boardroom' or 'Meeting Room' and for larger functions, Mantra South Bank's Stone Restaurant & Bar can cater for up to 150 guests. Every guest room has Broadband internet connection and secretarial support can be arranged. Fax and copying services are also available for an additional fee. Check In Instructions: (hours of operation) Check in 1400hrs Check out 1000hrs Check in is from 2pm, if you do arrive earlier we can store your luggage for you. Check out time is 10am. You will be required to leave either a credit card imprint or a $250 refundable security deposit along with photo ID on check in. ... more   less 

Additional Information about Mantra South Bank, Brisbane

Address: 161 Grey St | South Bank, Brisbane, Queensland 4101, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $154 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra South Bank, Brisbane 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Mantra South Bank Brisbane
Mantra South Bank Hotel Brisbane
Hotel Style:
#4 Spa Hotel in Brisbane
#24 Family Hotel in Brisbane
#30 Luxury Hotel in Brisbane
#38 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mantra South Bank, Brisbane staff and other travellers.
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Questions? Get answers from Mantra South Bank, Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a view over the river to Brisbane city provide a spectacular nightscape.”
 of 5 bubbles BevnIan, 15 Mar 2017 | Read review
“The higher the floor, the better the view”
 of 5 bubbles Sunnygirllives, 5 Mar 2017 | Read review
“walking distance 200 metres from the airport trains”
  • good tv and sunny also
  • great size and fantastic shower
  • a kitchenette available so if breakfast isn't in your rate well easy done.
  • great comfortable bed and pillow selection
  • round panoramic view of the room
 of 5 bubbles mje0250400, 26 Feb 2017 | Read review
“Rooms facing the city have great views, but can suffer a bit from traffic noise (we were on 6th level)”
 of 5 bubbles johnaI9600CR, 24 Feb 2017 | Read review
“Ask for a room on the east side for a view of the river.”
  • Kitchen
 of 5 bubbles artlinrob, 4 Feb 2017 | Read review
5 of 5