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Oaks Festival Towers

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621 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Queensland Australia
Reviewed 20 April 2016

The Oaks Festival is in the best location for those visiting Brisbane 2 blocks from Queen St Mall and a 15min walk from Southbank, The staff were very nice and helpful so my husband & I were very excited to stay there for 3 nights to celebrate our Wedding Anniversary especially because it was the old Festival Hall site with...

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Helpful?
Thank Sharon048
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your recent review regarding your stay at Oaks Festival Towers. We are happy you found the location of the apartments convenient and our staff friendly, as we aim to deliver excellent customer service in all occasions. I would like to apologize for the issues you have experienced with regards to the cleanliness of your unit. I am...

Brisbane, Australia
Reviewed 19 April 2016

These apartments are in a great position, central to Brisbane CBD. Apartment itself was a bit tired, but clean and staff were great. Had to pay an extra $25 for parking which i feel should be free, but most hotels now charge for parking.

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Helpful?
Thank Christine L
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Christine, We appreciate your recent review about your stay at Oaks Festival Towers. The location of the hotel is very central and we are happy you were able to take advantage of it! At Oaks Festival we pride ourselves on delivering excellent customer service to all guests and it is great to read your comments. Parking does come at...

Glenelg, Australia
Reviewed 19 April 2016

Fantastic staff & friendly, great location to public transport & dining and special interest places, stayed in room 2601 couldn't help but marvel at terrific amenities provided lovely big comfy bed, incredible view of surrounding area and well furnished room was really modern.

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Helpful?
Thank Michael P
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Michael, We are delighted to hear that you were able to enjoy the central location of the hotel and that the apartment met your expectations. We are also pleased with the level of customer service you have received and I will ensure this is passed on to the Front Office team. Thank you for sharing your recent experience at...

Adelaide
Reviewed 11 April 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank nakia2016
OFTB, Manager at Oaks Festival Towers, responded to this review

Grafton, Australia
Reviewed 10 April 2016 via mobile

I don't think it was possible to fault this hotel!! Staff were friendly and so helpful!! Nothing was too much trouble!! Rooms were modern and very spacious! Incredible views. Awesome fitness centre and pool!! Can't recommend this place more! Can't wait to come back to stay!

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Helpful?
Thank kaitlynb06
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear kaitlynb06, Thank you so much for sharing your recent experience of Oaks Festival Towers. Its great to hear that you enjoyed your room and our facilities! I have passed on your positive feedback to the Front Office Team. We look forward to welcoming you back to Oaks Festival Towers on your next stay. Thanks again

Cheshire
Reviewed 10 April 2016 via mobile

Stayed in room 2909 and it was fantastic, great big bed, fantastic views, well furnished with all the amenities you could want, tea, coffee, milk, soap, shampoo, conditioner, its situated within skipping distance of lots of restaurants, we went to Gilhooleys which is just across the road (1 min walk) we had a great steak dinner with complimentary drinks for...

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Helpful?
Thank sootyandpebs
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear sootyandpebs, Thank you for your review. It is great to hear that you had a fantastic stay on your visit to Oaks Festival Towers. Thank you for your kind words about our Front Office Team and appreciate your comments on our great location! We look forward to welcoming you back at Oaks Festival Towers on your next trip.

Adelaide, Australia
Reviewed 5 April 2016

Enjoyed my stay, friendly staff who remember returning guests is always a nice touch. The hotel is nice and handy to the city, the river and lots of eating places. Clean rooms with a lounge and cooking facilities are handy to travelling for business. Nice to keep a little something in the fridge or cupboard to eat without having to...

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Helpful?
Thank NigelH1304
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for taking the time to provide valuable feedback on your recent stay at Oaks Festival Towers. I am so pleased to hear that you found the Reception staff friendly and that you enjoy our fantastic location when you stay with us. We look forward to seeing you again! Kind Regards

Brisbane, Australia
Reviewed 4 April 2016

Really enjoyed my short stay. Lovely room, view and great bed. I checked in late in the night and was offered a free late checkout. Fully self contained and really good hot water. Very handy to the CBD shopping and restaurants.

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Helpful?
Thank 306rododog
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your recent review of Oaks Festival Towers. I am pleased to hear that you enjoyed your stay with us and great to hear you were able to enjoy the convenience of our central location. We look forward to welcoming you back in the near future. Kind Regards

Reviewed 2 April 2016 via mobile

It's been over a week since I stayed and I still haven't been refunded my $150 security deposit. When I called to ask when I'd expect it I was told it was instantly. When I called again to ask why it wasn't in my account, I was talk 5 business days. ??? I frequently travel and stay at many hotels...

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Helpful?
Thank Emma H
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for sharing your experience on Trip Advisor. For security reasons, it is a company policy to preauthorise all guest credit cards on check in. Providing that there are no outstanding balance on the guest account, the funds are released automatically by the bank within a few days. Unfortunately, the time frame differs from bank to bank and some...

Australia
Reviewed 28 March 2016

Whilst this hotel is in a good location and provides reasonable accomodation it is a very average offering. The furnishings are looking a little downmarket and dated although there is plenty of room but the whole place looks like it needs a revamp and an approach that is a little less "grey". The staff at reception whilst polite and efficient...

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Helpful?
Thank pommybattler
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Pommybattler, Thank you for your recent review about your stay at Festival Towers. We are glad to hear that you enjoyed our central location and our spacious apartments. Our apartments have recently undergone some refurbishment and it is unfortunate to hear that our room furnishing were not to your satisfaction. We would love to look into this further. If...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in a prime position and providing spacious modern design, first class technology and facilities, is Oaks Festival Towers. Guests can sample top restaurants and late-night bars, irresistible shopping, galleries, theatres, movies and museums which are all nearby. Oaks Festival Towers comprises of one and two bedroom contemporary, self-contained apartments each with a private balcony and city views. ... more   less 

Additional Information about Oaks Festival Towers

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $136 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Festival Towers 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel
Hotel Style:
#7 Spa Hotel in Brisbane
#50 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Festival Towers staff and other travellers.
6 questions
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Rockhampton, Australia
6 months ago
Sydney, Australia

See all questions (6)

Questions? Get answers from Oaks Festival Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room up high and overlooking the river and Southbank”
 of 5 bubbles dinmuz, 10 Feb 2017 | Read review
“Higher floors have better views of the river”
 of 5 bubbles freddieboy69, 19 Jan 2017 | Read review
“There are two towers, try to get on the side with the 41 floors. the lift ride is longer, but the views are much better”
 of 5 bubbles paulhX5224BQ, 15 Jan 2017 | Read review
“The higher rooms have a view”
 of 5 bubbles Bassdog24, 12 Jan 2017 | Read review
“Higher floors are quieter. Large open windows give light and feeling of space”
 of 5 bubbles jsa51988, 9 Dec 2016 | Read review
5 of 5