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Reef Encounter

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Reef Encounter
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713 Reviews from our TripAdvisor Community

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Showing 685: English reviews
Brooklyn, New York
Reviewed yesterday NEW

I can hardly put to words how incredible this company is. I am a vegetarian and typically quite difficult to overwhelm, the words to describe how amazing these people are just can't be found. The staff became family, were so thoughtful, caring, and knowledgeable. Not only did they take us to sweet sites, the boat was incredible, the food gourmet,...

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Thank infinitetraveler7
San Francisco, California
Reviewed 4 days ago NEW

My husband and I had an AWESOME 2 days on the GBR with Reef Encounter. We were traveling for our honeymoon and were excited to get a chance to relax with folks from around the world. The staff were incredibly friendly and professional, while remaining true to who they are. Erica brought a lot of energy and fun to the...

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Thank Samantha S
Management response:

Hi Samantha, We appreciate you took the time to leave Reef Encounter this great review. Congratulations on getting married and we are very happy to have added value to your honeymoon. We love to show of our backyard and it is important that our customers can enjoy it in their own pace. We hope to see you again on board...

Reviewed 6 days ago NEW

I went on Reef Encounter for a 1-night stay thinking I would mostly snorkel and enjoy time on the ocean and reef. I had no experience snorkeling or diving, was not PADI or open-water certified, had never even gone swimming in the ocean before! My friend and I didn't do much thinking about whether we wanted to dive, but as...

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Thank Samarth B
Management response:

Hi Samarth, Thank you for leaving Reef Encounter such a great and detailed review! How lucky to have a first ocean experience like what you have encountered. It is definitely amazing that if you do an intro dive and all goes well you are allowed to do a night dive. (With the group up till a certain depth of course)...

Reviewed 1 week ago via mobile

Amazing staff, spacious and clean rooms, amazing service, loved it will come back! Well done to Reef encounter for running such a great business! The food was also good and had hot running water, the staff were efficient and prompt

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Thank Jessica N
Management response:

Hi Jessica, We appreciate you took the time to leave Reef Encounter a great review. All day everyday all staff works very hard to make sure our customers are as excited about the trip as you are. We look forward to see you back on board in the future! All the best.

Woodside, California
Reviewed 1 week ago

We spent 2 days and 1 night on the Reef Encounter. Service was excellent, food was good. We had a dedicated dive master (Daniel) who was top notch in service both in and out of water. Diving was very good... each dive we saw new sea life. Sharks on each dive. Staff is very safety conscientious and alert at all...

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1Thank Kholorz
Reviewed 1 week ago

This trip is worth every penny! The food was fantastic and fresh. The crew was cheerful, helpful, and made this stay a great experience! Jenny was a sweetheart, just to name one. I would go back in a heartbeat. Loved it!

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Thank Anja Z
Management response:

Hi Anja, We appreciate you took the time to leave Reef Encounter a great review. All day everyday all staff works very hard to make sure our customers are as excited about the trip as you are. Great you had the best time. We look forward to see you back on board in the future! All the best.

Reviewed 1 week ago

We stayed one night and wished we could have stayed longer. The staff were top notch and extremely helpful. Diving was beautiful, accommodations were very comfortable and the food was fantastic! We weren't sure what to expect when we got there, but everything exceeded our expectations.

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Thank Michelle B
Management response:

Hi Michelle, We appreciate you took the time to leave Reef Encounter a great review. Happy to read that we exceeded your expectations! We love taking people into our backyard and share our passion about The Great Barrier Reef. We hope you can come visit us again in the future and stay a little longer! All the best.

Reviewed 1 week ago via mobile

We booked this based on trip advisor reviews and it lived up to expectations and exceeded then in some areas. The cabins were more spacious although a bit noisy and the food particularly good. I chose Reef encounter as they offered guided dives, which with the strong currents was the safer option and also ensured we saw as much as...

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Thank Jon G
Management response:

Hi Jon, We appreciate you took the time to leave Reef Encounter a review. Great to read we lived up to your expectations and exceeded. All day everyday all crew works very hard to make sure all customers have the best experience. We appreciate your feedback about our guides and have spoken to the operations manager on board. The currents...

Reviewed 1 week ago

This live abroad was great. The staff went above and beyond to ensure that we had a great time. The chef and food was very good. Snorkeling at dawn was amazing and can't be experienced on a day trip! I would strongly recommend this tour!

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Thank Coreen D
Management response:

Hi Coreen, We appreciate you took the time to leave Reef Encounter a great review. Our staff is like family and everyone works very hard to make all customers feel welcome on board. Getting such feedback is great and we will pass it on to the rest of the crew on board. Snorkelling at dawn is definitely something beautiful and...

Windermere, Florida
Reviewed 1 week ago via mobile

I came to the Great Barrier Reef with 3 other friends and stayed 1 night 2 days on the dive boat. It was incredible! The crew and staff was amazing and the accommodations were fantastic. I would go back in a heart beat and stay longer next time. Highly recommend!

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1Thank Seitz-1124
Management response:

Hi Seitz, We appreciate you took the time to leave Reef Encounter a great review. And we are very happy to read that you and your friends had such a great time! We love taking people into our backyard and share our passion about The Great Barrier Reef. We look forward to see you back on board soon! All the...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Breakfast
Official Description (provided by the hotel)
Reef Encounter,Great Barrier Reef, Cairns Liveaboard is Australia’s Great Barrier Reef’s floating luxury boutique hotel. Spend one night or several nights on one of the Natural Wonders of the World. Transfers departing from Cairns, Queensland daily, offering guests a unique opportunity to enjoy the ultimate reef experience. Enjoy the sunsets, relax, snorkel or scuba dive the crystal clear blue waters. ... more   less 

Additional Information about Reef Encounter

Address: 100 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $560 - $891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Encounter 4*
Number of rooms: 52
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Also Known As:
Reef Encounter Hotel Great Barrier Reef
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Questions & Answers

Here's what travellers have asked, with answers from Reef Encounter staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good”
 of 5 bubbles coreend570, 25 Nov 2016 | Read review
“all rooms had windows so no better than any other”
 of 5 bubbles stuartTLowe, 24 Nov 2016 | Read review
“Take sea sickness tablets before boarding if it is windy, and bring some with you.”
 of 5 bubbles 969peterm, 21 Nov 2016 | Read review
“All the rooms are good, great views of the ocean.”
 of 5 bubbles sport6666, 12 Nov 2016 | Read review
“Double room was really spacious and comfortable mattress!”
 of 5 bubbles , 5 Nov 2016 | Read review
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