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DoubleTree by Hilton Hotel Cairns

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Traveller (793)
Room & Suite (372)
Dining (53)
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Overview
  • Excellent34%
  • Very good45%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(108 reviews)
“holiday inn”(151 reviews)
“barramundi”(103 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Cairns
Special Offer: Up to 20% Off
Hotel deals
Offers from DoubleTree by Hilton Hotel Cairns
Special Offer: Up to 20% Off
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,393)
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1 - 5 of 2,170 reviews
Reviewed 3 days ago

Stayed here for our trip to Cairns in conjunctions with our diving trip on the Great Barrier Reef.. Super great and convenient location. All the staff and personnel are so great to work with. They go out of their way to make sure you are...More

Review collected in partnership with DoubleTree by Hilton
Thank michelesZ4473QV
Response from doubletreecairns2017, Manager at DoubleTree by Hilton Hotel CairnsResponded yesterday

Hello, Thank you for your lovely review! We are so proud that we have been able to provide you with a wonderful stay to help you recharge. I was delighted to read your positive comments as it is our goal to ensure that every guest...More

Hotel's Favourite
Reviewed 1 week ago

Again, as part of our tour of Australia we stayed four nights at this hotel. Its location is perfect - its near the Aquarium and opposite the Esplanade - just a few minutes walk from the Lagoon that everyone uses daily. Good breakfast room -...More

Thank WinchyTraveller
Response from doubletreecairns2017, Manager at DoubleTree by Hilton Hotel CairnsResponded 1 week ago

Thank you WinchyTraveller for sharing your feedback based on your recent stay at DoubleTree by Hilton Cairns. I am pleased to read that overall you enjoyed your stay and will recommend us to your friends and family! I do apologise for your experience with the...More

Reviewed 3 days ago via mobile

We booked a king room for one night. On arrival we received two bottles of water, newspaper and two cookies (delicious!) Room was on third floor but seemed a little tired, curtain had holes in them and other curtain had stains (see photos) Bathroom absolutely...More

Thank BEC1234
Response from doubletreecairns2017, Manager at DoubleTree by Hilton Hotel CairnsResponded yesterday

Dear BEC1234, Thank you for taking the time to leave a review based on your recent stay at the Hotel. I would like to apologise that your room had some shortcomings and therefore effected your stay. Our Maintenance and Housekeeping team work hard to deliver...More

Reviewed 4 days ago via mobile

The room was comfortable and clean. You were given cookies on arrival. The only issue I had was the $200 bond taken at check in that is not refunded for 5-7 days! It seems excessive, there’s no minibar! Location good, cost reasonableMore

Thank Brett B
Response from doubletreecairns2017, Manager at DoubleTree by Hilton Hotel CairnsResponded 3 days ago

Dear Brett B, Thank you for taking a moment to share your experience. I was pleased to read that overall you enjoyed your accommodation and our delicious DoubleTree cookies! Our security bond is Hotel policy that runs throughout the entire brand- it is not a...More

Reviewed 1 week ago

We had high hopes and were looking forward to our overnight stay at The Double Tree by Hilton in Cairns. Our arrival was around 3.30pm and only to find we our room was not ready, the young lady at reception was very kind and pleasant...More

Thank allan_don
Response from doubletreecairns2017, Manager at DoubleTree by Hilton Hotel CairnsResponded 5 days ago

Dear allan_don, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We apologize we were not able to provide you with the quality of services...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$110 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
#12 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
#12 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (793)
Room & Suite (372)
Dining (53)
Pool & Beach (44)
Amenities (17)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Ann C
October 14, 2017|
AnswerShow all 7 answers
Response from Equivoco | Reviewed this property |
Breakfast was included as part of my rate but I found it very poor quality and wouldn't recommend it. There are many places to eat a short walk away.
2
Votes
Lesley G
October 10, 2017|
AnswerShow all 6 answers
Response from JM1609 | Reviewed this property |
Yes, all complimentary.
1
Vote
CassandraJane000
October 5, 2017|
AnswerShow all 4 answers
Response from Sjjohanson | Reviewed this property |
I believe so, I think I remember seeing ash trays there. I will be there on Saturday, will check
1
Vote
Room Tips
"Sea facing if you can"
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"Rooms are comfortable"
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"Top Floor has amazing views of Cairns ocean"
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"Ask for mountain views"
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