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DoubleTree by Hilton Hotel Cairns

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#12 of 68 Hotels in Cairns
Certificate of Excellence
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DoubleTree by Hilton Hotel Cairns
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1,862 Reviews from our TripAdvisor Community

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Showing 1,699: English reviews
Geelong, Australia
Reviewed yesterday NEW

I recently stayed at the Hotel for business and was impressed by the warm welcoming staff, the room was as expected, but the staff provided excellent service. It made all the difference. The menu was simple but full of fresh seafood however the buffet felt like a very standard hotel buffet, but you can't have everything.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank naomid554
Weipa, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

I have stayed in most of the chain owned hotels along the Esplanade and this is the one I would prefer. One of the Managers there has been very helpful several times, the rooms are good and the standard 12md check-out is very convenient. It is easy to access from either the Esplanade or Abbott Street. They also have some... More 

Helpful?
Thank paul4874
Branxton, Australia
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed yesterday NEW

Stayed at the beginning of our whirl wind 13 day trip around Australia, started off with a glitch, the reception staff gave us the wrong room which was already occupied by another guest. Many apologies later we were reallocated our correct room and were comped a bottle of wine and some breakfast packs for our early start the following morning.... More 

Helpful?
Thank Gary H
sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

I had the pleasure of staying at this excellent property for 4 nights. The staff here are superb, they really go above and beyond to help their guests. Their attention to detail is great. Although the bathroom was somewhat small, the room was modern and very clean. This property offers great value for money. I could not fault breakfasts or... More 

Helpful?
Thank MotelCRITIC
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 days ago NEW via mobile

Always stay here when in Cairns (it must be the free cookie at check in- they're great!) there's too many good places to eat around cairns so never eaten here, but the swimming pool is lovely to relax in after a hot day around town. The staff are always helpful, the room clean, plenty of hot water. I stayed this... More 

Helpful?
Thank Addicted2LV
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW via mobile

This hotel is at a good location, on the Esplanade but not right in the center of the action so it's not noisy at night. The beds were comfortable. It is a noisy hotel as outside the rooms the floor is a tile/concrete and whenever anyone rolls something over it you hear it. Also if you aren't a Hilton Honors... More 

Helpful?
Thank Laurie B
Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Room was excellent, clean and tidy and service to the room excellent. Service, in general, was excellent, in particular front desk and bar and restaurant staff. Location was convenient to the Cairns CBD.

Helpful?
1 Thank petermc35
Downunder
Level Contributor
137 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 days ago NEW

We stayed at the Hilton Double Tree for 3 nights. Our room had been renovated well and brought up to date. Our room was in great condition and very clean. The Doubletree is close to restaurants (sits on the Esplanade), shops (Woolworths) and the marina. The Great Bits: Room décor and view. The Good Bits: Clean room, location, pool size.... More 

Helpful?
Thank Rhys S
Chicago, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

This hotel has a great location, but that is not its best attribute. It staff is absolutely awesome. They will go out of their way to help, take care of and make sure they make everything right for you and your family. We stayed there for 6 nights and had a couple of concerns upon check in. The staff and... More 

Helpful?
1 Thank Alex A
townsve, Australia
1 review
Reviewed 4 days ago NEW

this place has changed a lot for the positive since becoming a double tree, the staff are very friendly and very helpful. the rooms are clean, very modern, and the beds are very comfortable. Overall this was a very pleasant stay

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jakec900
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for the 5 star rating! I'm glad you enjoyed your stay and have noticed improvements with the Doubletree brand. We look forward to welcoming you back in the near future. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $138 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Expedia, Travelocity, Odigeo, Agoda and Priceline so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#10 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Naturally if you can get a higher room on the Eastern side it is very scenic.”
 of 5 bubbles paul4874, 4 Dec 2016 | Read review
“Level 6 is reserved for HHilton Honours members”
 of 5 bubbles MotelCRITIC, 3 Dec 2016 | Read review
“Corner suites are larger”
 of 5 bubbles 5aural, 29 Nov 2016 | Read review
“Level 6 is dedicated to Hilton Honors members avoid 702”
  • King delux with water views - 624
  • King delux with water views - 624
  • King delux with water views - 624
  • King delux with water views - 624
  • King delux with water views - 624
  • King delux with water views - 624
  • King delux with water views - 624
  • King delux with water views - 624
 of 5 bubbles Toddys91, 27 Nov 2016 | Read review
“Level 7 is amazing - especially with the ocean views”
 of 5 bubbles sydb0y, 20 Nov 2016 | Read review
5 of 5
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