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    DoubleTree by Hilton Hotel Cairns

    2,361 reviews
    #19 of 63 Hotels in Cairns
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    121-123 The Esplanade, Cairns, Queensland 4870, Australia
    011 61 7 4050 6070
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    US$98
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    US$98
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    Overview
    4.0
    2,361 reviews
    • Excellent34%
    • Very good45%
    • Average16%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “double tree”(107 reviews)
    “holiday inn”(151 reviews)
    “barramundi”(102 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    4 Star Hotel
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    Contact Info
    Hotel website
    011 61 7 4050 6070
    121-123 The Esplanade, Cairns, Queensland 4870, Australia See on map
    Offers from DoubleTree by Hilton Hotel Cairns
    Special Offer: Plan Ahead and Save
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    Rooms
    May 6May 7
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (2,361)
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    Show reviews that mention
    All reviewsdouble treeholiday innbarramundiwarm cookiestour deskbottle shopocean viewbuffet breakfastexcellent locationtravel deskshort walkduty managerbit datedthe great barrier reefport douglasan upgradevisit cairns
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    1 - 5 of 2,143 reviews
    Reviewed 5 days ago
    Great Spot

    This is a very nice waterfront hotel. We got a suite facing the water and it was worth the price! One wall was a window with a small balcony. The room was large and comfortable. The staff and concierge / tour booking were all very...More

    Thank Ed S
    Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 4 days ago

    Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future....More

    Hotel's Favourite
    Reviewed 1 January 2018
    Beautiful Hotel

    We stayed here only for 1 night to break up our drive from Airlie Beach to Port Douglas, and we loved our stay. The staff were so lovely and the hotel itself is gorgeous with 2 pools and a lovely green area in the centre...More

    1  Thank FiFiScotland42
    Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 3 January 2018

    Thank you for taking the time to review our Hotel. I am glad to hear that we will be your top choice when you visit Cairns. We look forward to welcoming you back soon. Kind Regards, Scott Wilson General Manager scott.wilson@hilton.com

    Reviewed 1 week ago
    Very good location needs refurbish

    The hotel is very well located on the Carin´s Esplanade a walking distance (15 minutes) to the ferry terminal where all the excursions to the sea departs and Marina´s shopping center and restarurants. Along the esplanade from the hotel to the Marina and through the...More

    Thank HGIBA
    Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 1 week ago

    We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard...More

    Reviewed 1 week ago
    Average hotel good service

    The facilities are very average and they don’t have an executive lounge, but the service is very good. Also, the rooms are clean and the location is good. The WiFi service is very poor however. If you plan to work from the hotel, I would...More

    Review collected in partnership with DoubleTree by Hilton
    Thank bdaneman
    Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 1 week ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's...More

    Reviewed 2 weeks ago via mobile
    Lovely!

    Really nice hotel. Very good reception and check in. Lovely room and clean large en suite. Good view from window - yes we could see some sea! Breakfasts were busy but usually had tables spare. Good choice of food and plenty of it. Easy distance...More

    1  Thank AnonEastMidlands
    Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 2 weeks ago

    Thank you for taking the time to review our Hotel. I am glad to hear that we will be your top choice when you visit Cairns. We look forward to welcoming you back soon. Kind Regards, Scott Wilson General Manager scott.wilson@hilton.com

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    123456…429
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Free Internet
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hot Tub
    Outdoor pool
    Details
    Price range
    US$104 - US$202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #6 Business Hotel in Cairns
    #9 Family Hotel in Cairns
    #11 Romantic Hotel in Cairns
    #11 Luxury Hotel in Cairns
    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$104 - US$202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #6 Business Hotel in Cairns
    #9 Family Hotel in Cairns
    #11 Romantic Hotel in Cairns
    #11 Luxury Hotel in Cairns
    Room types
    Non-Smoking Rooms, Family Rooms
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    Traveller (786)
    Room & Suite (372)
    Dining (52)
    Pool & Beach (44)
    Amenities (17)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Ann C
    14 October 2017|
    AnswerShow all 7 answers
    Response from Equivoco | Reviewed this property |
    Breakfast was included as part of my rate but I found it very poor quality and wouldn't recommend it. There are many places to eat a short walk away.
    2
    Votes
    Lesley G
    10 October 2017|
    AnswerShow all 6 answers
    Response from JM1609 | Reviewed this property |
    Yes, all complimentary.
    1
    Vote
    CassandraJane000
    5 October 2017|
    AnswerShow all 4 answers
    Response from Sjjohanson | Reviewed this property |
    I believe so, I think I remember seeing ash trays there. I will be there on Saturday, will check
    1
    Vote
    123456…16
    Room Tips
    "Spring for an oceanfront suite!"
    Read review
    "Higher Floors (5th or 6th) with views to Esplanade"
    Read review
    "We had room 720 which had a lovely view"
    Read review
    "Rooms on the higher floors that are overlooking the Ocean are the most beautiful."
    Read review
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