DoubleTree by Hilton Hotel Cairns

4.0

Location

Cleanliness

Service

Value

Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region.

Full view

Property amenities

Pool

Room Service

Restaurant

Fitness Centre with Gym / Workout Room

Bar/Lounge

Free Internet

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Hot Tub

Laundry Service

Meeting Rooms

Multilingual Staff

Outdoor pool

Paid Internet

Paid Wifi

Self-Serve Laundry

Wheelchair Access

Room features

Family Rooms

Non-Smoking Rooms

Good to know

HOTEL STYLE

Ocean View

Bay View

HOTEL CLASS

Hotel links

Visit hotel website

Hotel deals

2,522Reviews

1,130Photos

57Q+A

100Room tips

Filter
English

Popular mentions

Location!

We spent 3 nights here in Oct. of 2018. It's right across the street from the boardwalk, and close to lots of places to eat, and get a cocktail. We ordered room service a couple of times, and they were efficient with the delivery time. I loved having my own espresso machine in…

Date of stay: October 2018

Hotel's Favourite

Decent priced for prime Cairns location

Got a great deal for January getaway to the Great Barrier Reef as part of our Australia vacation (was priced less than the nearby Mantra properties). Location is excellent : walkable (mostly) to the Reef Fleet Terminal/Helipad, night market/Food city, Esplanade attractions,…

Date of stay: January 2019

Response from doubletreecairns2017, Front Office Manager at DoubleTree by Hilton Hotel Cairns

Responded 2 weeks ago

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us and your time in Cairns. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

The hotel staff is top notch. The pool is beautiful with plenty of shaded seating. Both bars have an amazing staff with plenty of great recommendations of local resurants and shops to visit. The location of the hotel is great. It’s about a 10 minute walk to the Terminal…

Review collected in partnership with DoubleTree by Hilton

Date of stay: February 2019

Response from doubletreecairns2017, Front Office Manager at DoubleTree by Hilton Hotel Cairns

Responded 3 days ago

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Hotel rip off

So we had family over from overseas and took them to this hotel, firstly nothing to do with staff as they are really good and helpful but hotel rooms are dated so look tired. When parking at Hotel you get charged $10 a day even though you are a guest of the hotel ? you can park…

Date of stay: December 2018

Response from doubletreecairns2017, Front Office Manager at DoubleTree by Hilton Hotel Cairns

Responded 3 days ago

Thank you for taking the time to submit a review based on your recent stay at DoubleTree by Hilton Cairns. I was disappointed to read that your stay with us fell short of your expectations. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

Definitely not standard Hilton property

Only a few good things I can say about this hotel. One-the great tour desk that offers good options. Two-cookies-And honestly, they aren’t as good as I’ve had before. I totally understand that I got in early, but the desk staff had no options other than me paying an additional…

Date of stay: February 2019

Response from doubletreecairns2017, Front Office Manager at DoubleTree by Hilton Hotel Cairns

Responded 3 days ago

Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton in Cairns. I regret that the experience you had with us did not meet your expectations. We regularly receive positive feedback from our guests, particularly as it relates to our Front Desk team, however in this instance it appears the team missed the mark. I apologise for the experience you had and I will be sure to follow up with the team to ensure that this is an isolated occurrence. I appreciate you giving such detailed and thorough feedback. It will serve as a useful learning tool that I can share, not only Front Office, but with the whole hotel. I hope we may see you again in the future.

PreviousNext