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Pacific Hotel Cairns

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#8 of 68 Hotels in Cairns
Certificate of Excellence
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351 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Los Angeles
Reviewed 16 December 2015

Quantas Vacations booked the hotel for us. Liked the location.Breakfast at the hotel is great. Full Australian breakfast served 50% off for hotel guests.There is only one restaurant in the hotel which is a Brazilian steakhouse. So if you are looking for a different menu better walk. Short walk to the esplanade and Reef Pier (by the way has a...

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3Thank travelbugLosangeles
Albury, Australia
Reviewed 15 December 2015

This hotel was in a good location and had some good features. BUT...it was not particularly clean, there was hair on the bathroom floor when we got there, and the cleaning service didn't change all the sheets during our stay (just the top sheet). Also, the water pressure was absolutely terrible, as was the shower head. It was hard to...

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2Thank oztravellers_13
TropicalPacific, Manager at Pacific Hotel Cairns, responded to this review

Hello oztravellers_13 Thank you for taking the time to review your recent stay with us. I was pleased to see that you appreciated our central location and enjoyed your stay in Cairns. It was disappointing to hear that we let you down with regard to Housekeeping. This is an area that we take extremely seriously and I have already had...

Perth
Reviewed 14 December 2015 via mobile

Hotel is in a really good location for the shops and the esplanade, all of which is witching walking distance. Also close to the casino, pubs and clubs...the little that cairns has. Rooms are decent size for everything you need and higher floors have a stunning view. The restaurant down stairs a Brazilian styles barbecue...would of loved to to try...

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1Thank TouristNerd
San Diego
Reviewed 14 December 2015

Located in the heart of downtown Cairns and very close to the marina, you cannot beat the location. The hotel doesn’t have much character and seems to cater to large tour groups, but it is clean, comfortable and some rooms have great views of the ocean and mountains. The parking and WiFi is free. There is a coin laundry on...

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Thank SolarT
Honolulu, Hawaii
Reviewed 12 December 2015

I stayed at the Pacific Hotel in Cairns twice in 2 years. The service is always great, the staff are friendly and the hotel is clean. I love the views of Cairns city, too. It's also very short walking distance into town from the hotel. Overall I enjoyed my stay. I would definitely go back there again.

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Thank sair83
Ajax, Canada
Reviewed 11 December 2015

I can find nothing negative to say about this hotel, good location, friendly and helpful staff and an excellent buffet breakfast with something for everyone's taste. Our room were clean and bright and our room had a lovely ocean view. We were treated to hundreds of Rainbow Lorikeets settling in to roost for the night in the palm trees in...

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Thank kestrels666
Reviewed 6 December 2015

Large airy room on 10th floor with balcony view along esplanade, comfortable bed, quiet, efficient housekeeping kept place really clean, friendly reception staff, convenient for Cairns restaurants and pier (dive and sightseeing boats) only a 5 minute walk, reliable wi-fi. Good value for cost - recommended.

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Thank reviewer9491
Maldon
Reviewed 1 December 2015

Efficient and friendly reception. Nice sized room overlooking Pacific Ocean. Very small beds and not a lot of drawer space or cupboards. Air conditioning ok. Very useful laundry facilities. At breakfast some of the hot dishes were only lukewarm. Dinner was a let down. The food was good but the service was atrociously slow, although the staff were always cheerful....

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Thank BryanMaldon
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Hi BryanMaldon, Thank you for your review after your recent stay at the Pacific Hotel Cairns. It is fantastic to hear that you enjoyed our recently released Bushfire Brazilian Brew, which is currently our top selling beer! We also greatly appreciate your feedback even though on this occasion it appears that we have failed to match the speed of service...

Belfast, Northern Ireland
Reviewed 19 November 2015

We were glad that we chose Pacific Hotel for its location: short walks to marina, bus stops and night live (though also conveniently far enough, avoiding noise pollution). Great views from our corner balcony room (premium price); but you can't take down the Hilton Hotel in the way! Of all the hotels we stayed during our holiday, this had the...

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1Thank mrulster
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Hi Mrulster, Thank you for taking the time to provide a review after your recent stay. We are really glad that you enjoyed our location, facilities and of course the fabulous views, and our Executive Housekeeper also appreciated the positive feedback on the bathroom amenities. We also value your suggestion on providing additional ramp access at the front of the...

Sheffield
Reviewed 18 November 2015

Start to finish, this hotel ticked all our boxes. Clean, comfortable, central, hot shower, safe in room, free wifi and laundry facilities . Staff excellent, friendly and helpful. Would certainly recommend. We had a view (balcony) over the road and the casino but did not experience excessive noise.

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2Thank Ger H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Location, location, location. The Pacific Hotel Cairns is conveniently located on the picturesque Esplanade overlooking Trinity Harbour and opposite the departure terminal to the Great Barrier Reef. Only a short walk to the resort style Esplanade Lagoon, waterfront boardwalks, tropical parklands, Casino and shopping precinct .Beautifully appointed rooms have balconies offering fantastic views. Onsite is a swimming pool, Sugarcane Rhumbar and Bushfire Flame Grill Restaurant offering Brazilian inspired, Australian style BBQ. ... more   less 

Additional Information about Pacific Hotel Cairns

Address: Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $131 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Hotel Cairns 4.5*
Number of rooms: 176
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Also Known As:
Pacific International Cairns
Hotel Pacific International
Hotel Style:
#7 Luxury Hotel in Cairns
#9 Business Hotel in Cairns
#13 Family Hotel in Cairns
#16 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Hotel Cairns staff and other travellers.
18 questions
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New Jersey
over a year ago
Midwest
1 month ago
New York City, New York
3 months ago
Cardiff, United Kingdom
over a year ago

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Questions? Get answers from Pacific Hotel Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“50 square metre room , corner suites have great views.”
 of 5 bubbles lisaanne01, 7 Nov 2016 | Read review
“Ask for a room at the back.”
 of 5 bubbles suzanneb450, 6 Nov 2016 | Read review
“We stayed in room 1106 but heard that they had a better view elsewhere.”
 of 5 bubbles PattiP818, 2 Nov 2016 | Read review
“Refurbish needed”
 of 5 bubbles danpY5907ZJ, 22 Oct 2016 | Read review
“choose rooms at front”
 of 5 bubbles 450steveh, 17 Oct 2016 | Read review
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