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Cairns Sheridan Hotel

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Traveller (68)
Room & Suite (232)
Dining (23)
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Overview
  • Excellent42%
  • Very good37%
  • Average17%
  • Poor3%
  • Terrible1%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)
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Traveller rating
141
130
59
13
6
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141
130
59
13
6
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All reviewsclose to the airportpalms restaurantconference roombotanic gardensbreakfast and dinnerreception stafftravel agentbus stoppalm covewould definitely stay here againrooms were very cleanbed was comfortableroom was largerental cardecent sizecentre of towngood nights sleep
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71 - 75 of 349 reviews
Reviewed 9 September 2016 via mobile

I recently dined out at the cairns sheridan hotel "palms resturant" the food was phenomenal very well presented and value for money, the waitress Skye was so lovely to have look after us, she was highly educated in food and beverages. Helping us pair meals...More

Thank sapphireann
Response from sheridan295, General Manager at Cairns Sheridan HotelResponded 14 September 2016

Thank you so much for your wonderful review. We are getting many good comments about our restaurant but only a few take the time to put them online. Taking the time to review our restaurant is greatly appreciated and all our staff look forward to...More

Reviewed 2 September 2016

Arrived late for a one night stay when travelling on business. The website states that all rooms have mini-bar and that there is 24 hour room service. My room had no mini-bar and the late night room service menu at that time was limited to...More

1  Thank AM_Brisbane
Response from sheridan295, General Manager at Cairns Sheridan HotelResponded 4 September 2016

I am sorry we did not meet your expectations. I am glad are staff were friendly, the bed was comfortable and the room quiet. Sometimes we actually remove mini bars for a variety of reasons, usually its about having sufficient credit. You may of noticed...More

Reviewed 30 August 2016

We started our North Queensland at Cairns Sheridan Hotel before venturing off onto RV trip. The reception staff were very friendly, foyer a bit cramped. There is a nice restaurant, cafe near the foyer that meets to the swimming pool which is nicely landscaped. The...More

1  Thank Nihonihoohura
Response from sheridan295, General Manager at Cairns Sheridan HotelResponded 4 September 2016

Thank you for your review.

Reviewed 30 August 2016 via mobile

Stayed here for 4 nights Great staff was very welcoming untill we met Russell he isn't a very pleasant front of desk person was grumpy and snappy. Sarah was very helpful with places to see and local knowledge. Room was a good size with a...More

1  Thank Zoe N
Response from sheridan295, General Manager at Cairns Sheridan HotelResponded 4 September 2016

Thank you for your review. Our night manager can be difficult at times to comprehend is demeanour. He says he is being friendly but it just doesn't come across that way. I have spoken to him repeatedly about this and hopefully we can keep him...More

Reviewed 27 August 2016

We stayed here one night before flying out of Cairns. The check in was seamless. The staff were extremely friendly and professional. The room was a good size and everything was clean. The shower was fantastic! Our flight didn't leave until late the next afternoon...More

1  Thank karen6490
Response from sheridan295, General Manager at Cairns Sheridan HotelResponded 4 September 2016

Thank you so much for your excellent review.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$93 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cairns
#13 Romantic Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$93 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cairns
#13 Romantic Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (68)
Room & Suite (232)
Dining (23)
Pool & Beach (21)
Amenities (24)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Holly M
11 January 2017|
AnswerShow all 6 answers
Response from sheridan295 | Property representative |
We can not pick up from the airport. For two or more people taxi is the best transport, or Uber.
0
Votes
miclinblaze
28 August 2016|
AnswerShow all 7 answers
Response from Natedizzle | Reviewed this property |
Not sure however this is usual in most hotels in Australia
0
Votes
ilona S
10 April 2015|
Answer
Response from sheridan295 | Property representative |
Hi Ilona. Currently we are offering free breakfast and wifi if you book on our Cairns Sheridan website which offers the very best rate that you can get online. We have are own restaurant and there are a few cafes and shops... More
0
Votes
Room Tips
"Consider another hotel!"
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"No good views available anyway!!"
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"No noise despite backing onto a main road/ highway"
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"Ask for a room not facing to the main road"
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