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Cairns Southside International

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Cairns Southside International
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85 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Reviewed 18 July 2016

We booked and went to the AFL football at Cazaly's. The game finished about 10pm so we went to the Balaclava Hotel to have a drink on the way back to the motel. So was the bottle shop so could not get any takeaway. Thought we might buy a bottle go wine at motel reception but that was closed too.Went...

1Thank Will1954Georgetown
Reviewed 23 June 2016

I stay here 2 days and observe that food was delicious and room are also good available in enough variation. The staff is very friendly and is committed to helping you feel at home. I recommend this hotel to everyone.

1Thank WilliamCellis
CairnsSouthsideInn, Manager at Cairns Southside International, responded to this review

Thank you kindly WilliamCellis, We are pleased to know that you had a nice stay and enjoyed the rooms and food as well. We especially encourage our staff to provide the best customer service possible. Thank you for your feedback and we sure will be looking forward to welcome you back again in the future. Wishing you safe travels! Sincerely,...

Perth, Australia
Reviewed 7 June 2016

We stayed here for one night due to a change in flights. The lady on reception was very good and we were able to check in early. The room was clean and the bed comfortable.The air con rattled a little. This motel is on a main road a 10 min drive to the city centre. We could not leave the...

1Thank John F
CairnsSouthsideInn, Manager at Cairns Southside International, responded to this review

Thank you John F, we sincerely appreciate your time and feedback. Thank you for your valued comments about our staff and clean room as well as comfortable bed. Yes, we understand the frustration with noisy air con, we have installed new air cons in multiple rooms and we inform guests of this upon check in as well. The rooms at...

Melbourne, Australia
Reviewed 21 May 2016

We had booked this Hotel on a Public Holiday in QLD. No staff working, it was self check in, via a phone at the front door. The place was deserted and we felt like we were the only people there. Our room was clean and comfortable was a good size. The next morning staff were on deck and working, friendly...

1Thank John W
CairnsSouthsideInn, Manager at Cairns Southside International, responded to this review

Thank you John W, we appreciate your valued feedback and comments about our staff and clean, comfortable rooms. Yes, weekend and public holiday office hours are subject to change at the discretion of the management. Similar to most businesses, especially on public holidays, one would expect change in trading hours. Speaking from first hand experience, I can assure you that...

Reviewed 9 April 2016 via mobile

Great customer service friendly staff went out of there way for us even when they were busy . Very helpfull and clean rooms, room cleaners did great Job. Lady on reception outstanding and helpfull she went out of her way very impressive she was friendly . Pool was fun.

4Thank Shane J
CairnsSouthsideInn, Manager at Cairns Southside International, responded to this review

Thank you very kindly ShaneJ, we are so happy to read your feedback and have shared with the rest of our team as well. We aim to provide the best customer service we can, along with clean rooms and good facilities. We are glad that you enjoyed your stay overall. We look forward to welcoming you back again. Thanking you...

Lenoir, United States
Reviewed 17 March 2016 via mobile

We stayed for 3 nights in a regular room which was WONDERFUL, left for a night as we drove around the Tablelands and came back our last night in Cairns and had a suite...WOW. EVERYONE was so friendly and accommodating. Restaurant had a great chef and food was absolutely scrumptious! Met the owner Brian and he was so nice to...

1Thank Nelson E
CairnsSouthsideInn, Manager at Cairns Southside International, responded to this review

Thank you Nelson E, we truly appreciate your kind feedback and comments. These have been shared with the staff and owner as well. We definitely pride ourselves on customer service, cleanliness and value for money. Our Chef is renowned and all our staff members are hard working and aim to assist guests with a friendly attitude and customer service. We...

Mackay, Australia
Reviewed 22 February 2016 via mobile

Clean, secure a bit dated but overall a good place to stay. Staff were nice and also has a good well lit secure car park. A bit far from the CBD but if you have a car that's no problem. For $79 a night i'd stay here again. 😄 .....................................................

1Thank matthewtaylor1100
Reviewed 30 December 2015 via mobile

Conviently located on the outskirts of Cairns. Stayed in the 4 bed kitchenette style room. Had all the necessary amenities, a/c, powerful shower, Foxtel, fridge, microwave etc, but needs a good clean, holes in bathroom wall bogged up with filler and left rough/ uneven, tv control and a/c controls falling to pieces. Receptionist not the most pleasant when confronted. Definitely...

2Thank gary C
Chris J, Manager at Cairns Southside International, responded to this review

Hello and thank you for your time writing a review. We take all of our reviews seriously and do what we can to use this information to rectify any issues. We will do our best to fix the issues you have mentioned and hope to have you back staying with us knowing we do what we can to look after...

Brisbane, Queensland, Australia
Reviewed 13 December 2015

Firstly, the staff here are very friendly, and will help you wherever you need it, but there hands are tied when it comes to the actual property itself. So, the reception hours on the front door don't mean anything. We arrived at 7:30PM and reception was closed, even though the sign says open til 9PM. No worries, the dirty after...

Thank WethereX
Chris J, Manager at Cairns Southside International, responded to this review

Hello, Thank you for taking the time to write a review, much appreciated. We will do our best to make sure that all of the issues that you have made us aware of is looked into and rectified. We take all of our feedback seriously, each and every guest is looked after the best possible way. Thank You Management.

Atherton, Australia
Reviewed 15 November 2015 via mobile

Was pregnant at the time wanted a night away with my husband. Thought 150 a night thats pretty decent and the photos looked great. On arrival I have never been so disgusted. There was pubic hair all through the shower. It was dark, musty and being 30 weeks I was no way in hell sleeping on the bed. Picked up...

Thank Jessie N
Chris J, Manager at Cairns Southside International, responded to this review

Hello Jessie, Thank you for your feedback. We are a 4 star property that is evaluated every year. We have some of the best cleaners in Cairns. All of our rooms are inspected daily for arrivals, I am very sorry to hear of the issues that you had with us, I will make sure that this is spoken about in...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cairns Southside International is a modern 4 star property that is only a short 5 minute drive into the city of Cairns, Queensland. You will find yourself situated right amongst great tourist attractions and events in no time staying with us. Feel free to roam the streets where you will find an abundance of internationally renowned restaurants, a huge variety of bars, as well as retail shops open till late every day for your easy browsing. If looking somewhere to relax for the day, there are plenty of options around the city, starting with the Cairns world famous lagoon, where you can help yourself to a free barbecue, lay on the lawns sun baking, or take a swim to cool off. Cairns Southside International has many facilities including the pool area where you can unwind amongst the palm trees enjoying a drink ordered directly from the bar. If you're feeling hungry then ordering from our popular Southside Bar & Grill A-La-Carte restaurant is a must, the menu features a large variety of choices, including freshly caught local seafood, a selection of succulent meat dishes, or a pasta meal full of your favorite flavors, there is something for everyone. Cairns Southside International will suit your holiday or business requirements. Laundry with ironing, tour booking desk, Internet computer terminals with printing, free wireless internet throughout, and fax options are just a few things we can help you with. All of our rooms are air-conditioned and have 32-inch flat screen televisions with foxtel to help make your stay with us comfortable, as well as a stocked mini-bar, iron with ironing board, hair dryer, and tea and coffee making facilities. We have plenty of rooms options, from our Queen bed guest room, up to our Luxury spa suite. ... more   less 

Additional Information about Cairns Southside International

Address: 450 Mulgrave Road., Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $74 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Southside International 4*
Number of rooms: 60
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Also Known As:
Quality Inn Cairns
Cairns Quality Inn
Hotel Style:
#30 Luxury Hotel in Cairns
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Questions & Answers

Questions? Get answers from Cairns Southside International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quiet side, split system aircon”
 of 5 bubbles VoodooChildV, 4 Mar 2017 | Read review
“We had family room for 3 ladies travelling and the room catered well for our needs”
 of 5 bubbles LynM65, 4 Nov 2016 | Read review
“No elevators to the second floor”
 of 5 bubbles LdIaSzA, 30 Jul 2016 | Read review
“room quality, services”
 of 5 bubbles WilliamCellis, 23 Jun 2016 | Read review
“Secure free parking was a bonus. Room was big and comfortable.”
 of 5 bubbles Cratermonkey, 2 Oct 2015 | Read review
5 of 5