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Hilton Cairns

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#6 of 68 Hotels in Cairns
Certificate of Excellence
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Hilton Cairns
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1,973 Reviews from our TripAdvisor Community

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Showing 1,772: English reviews
Lingfield, United Kingdom
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 days ago NEW

Which was a shame because staff were great, view was beautiful and handy location. If only carpet was cleaner, paintwork unstinted, and slight odour to some pillows. Several travelling companions felt same way, so it can't just have been us! Decent breakfast, nice pool - important given local crocodile and stinger issues. Outside of hotel needed some repainting too -... More 

Helpful?
Thank GRB238
Mandurah, Australia
2 reviews
Reviewed 5 days ago NEW

We have stayed it many times. It is Always very good.We have tried other Cairns hotels but none come up to standard, and value of Hilton. The staff are a class above anywhere else we have stayed in Cairns

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 809brendanm
2 reviews
Reviewed 5 days ago NEW via mobile

As a Diamond member, Hilton is always the first choice when making reservations for accommodations. The experience of the stay is very smooth and enjoyable, especially the assistant manager Chinmay. Thanks for letting me have a enjoyable experience. Also, the location is fantastic. Walking distance to the Marina. Lot of restaurants we can choose near that area. Highly recommendable hotel... More 

Helpful?
Thank Le S
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

The Cairns Hilton has some of the loveliest staff and they always make me feel welcome and not to mention the convenience of being centrally located on the beautiful waterfront. The Hotel is clean and the rooms are lovely.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rosa P
San Diego, United States
1 review
Reviewed 6 days ago NEW

The Hilton Cairns was excellent. I would return again. I requested extra pillows (2) and they were delivered immediately. Additionally, they felt like foam. I'm allergic to feathers. The suite was beautiful and the view was breathtaking.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 6sonjab
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Clean, quiet and in a great location, and the staff are very courteous and friendly. Great pool facilities. The hotel is right by the water and very close to several shops and restaurants/bars. Would recommend.

Helpful?
Thank Salvatoret1
Scott W, General Manager at Hilton Cairns, responded to this review

Dear Salvatoret1, Thank you for taking the time to submit your review based on your recent stay at Hilton Cairns. I am so pleased that you enjoyed your stay and found the location of the Hotel to be ideal. It is only a short stroll away to many quality restaurants along the boardwalk as well as shopping and local attractions.... More 

Adelaide, Australia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

Arrived early due to my flight times and was greeted with exceptional service which continued throughout our stay. Got upgraded to a suite through my gold h honors status. Pool was fabulous and the lovely Gemma in the executive lounge was an outstanding host! Full marks. Quality buffet breakfast and every single staff member shone. Thankyou Hilton Cairns!!!!

Helpful?
1 Thank adelaidegreen
Scott W, General Manager at Hilton Cairns, responded to this review

Dear adelaidegreen, Thank you for sharing your comments based on your recent stay at Hilton Cairns. I am delighted to hear that you had such an enjoyable stay and that our staff treated you to an exceptional experience throughout your stay. I will pass on your kinds words to my team and in particular Gemma, who I know will be... More 

1 review
Reviewed 1 week ago

Hotel is in a great location, All the staff were very friendly and helpful with any request we asked for. Room was a little outdated but very clean, pool was great didn't use the gym. Hotel restaurant was reasonable and food nice. Cocktail bar a great place for pre dinner cocktails with bar staff very friendly. would recommend hotel to... More 

Helpful?
Thank Michael C
Scott W, General Manager at Hilton Cairns, responded to this review

Dear Michael C, Thank you for taking the time to share your experience via Tripadvisor. I am so pleased to read that you enjoyed your stay at Hilton Cairns. I am very lucky to have a great team working with me and I am glad that you experienced our famous Hilton Hospitality first hand. Thank you again for your positive... More 

Marietta, Georgia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

An outstanding hotel with an incredible staff. Location is perfect for access to wharf, restaurants, shopping, and casino. Hotel is clean with great rooms. The Spa King with the glass wall tub/shower is really special. From reception to breakfast to doormen the staff was helpful, friendly, and always available. The only downside to the hotel was the wifi stinks, even... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Y1465RLjohnb
Scott W, General Manager at Hilton Cairns, responded to this review

Dear Y1465RLjohnb, Thank you for sharing your review via Tripadvisor. I am so pleased to read that you enjoyed your stay at Hilton Cairns. Thank you for your kinds words regarding our staff - I have a great team working with me and I am glad that you experienced their friendly and helpful service first hand. Our Spa rooms are... More 

Monte Sereno
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

The hotel is typical of many Hilton hotels, but does have a nice view of the inlet. We went to the club room for a cocktail and experienced a natural wonder. At sunset, thousands of flying foxes/aka enormous bats swarm from the trees above Cairns to go feed. I have never seen anything like it.

Helpful?
Thank Linda B
Scott W, General Manager at Hilton Cairns, responded to this review

Dear Linda B, Thank you for sharing your review on Tripadvisor. I am so pleased that you enjoyed your stay, in particular the Executive Lounge situated on the 9th Floor. The Fruit Bats flying out from their roost is certainly a spectacle to witness and the view from the Executive Lounge is the perfect place for it. I hope we... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $157 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#5 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
24 questions
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Questions? Get answers from Hilton Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony room above chapel very relaxing with sound of waterfall.”
 of 5 bubbles michaelcP6356UB, 24 Nov 2016 | Read review
“Ask for an inlet view on an upper floor.”
 of 5 bubbles lindabH3215JJ, 22 Nov 2016 | Read review
“732 had a good view of the inlet.”
 of 5 bubbles alext199, 10 Nov 2016 | Read review
“Rooms looking onto Trinity Inlet where you may get to see a passenger liner docking”
 of 5 bubbles AnneF263, 10 Nov 2016 | Read review
“Ask for a room overlooking the sea, but better still look for another hotel in the same location.”
 of 5 bubbles petercJ4112PT, 8 Nov 2016 | Read review
5 of 5
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