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Hilton Cairns

2,381 reviews
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Traveller (791)
Room & Suite (383)
Pool & Beach (32)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“spa room”(66 reviews)
“trinity inlet”(63 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,381)Write a Review
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All reviewsthe executive loungespa roomtrinity inletthe great barrier reefwater viewbuffet breakfasttour deskan upgradeport douglasgreen islandfantastic locationreef terminalbalconymondemondosesplanadecasino
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621 - 625 of 2,134 reviews
Reviewed 8 March 2016

We stay at this hotel a number of times a year. A great stay as always! The hotel is close to the centre of town without being busy, and Mondos downstairs is right on the water. A beautiful place for a wind-down.More

Review collected in partnership with Hilton Hotels & Resorts
Thank kirrilyt2015
Response from John L, General Manager at Hilton CairnsResponded 10 March 2016

Dear Kirrilyt2015, Thank you for taking the time to post a review on Tripadvisor. I was delighted to read that you return back to us and have stayed with us multiple times. I also thank you for your favourable feedback on the great hotel location...More

Reviewed 7 March 2016

Location of this 4 star hotel is perfect. Could not be better. minutes walk to the pier and seconds to poolside. can't say enough good things about this place. 4 thumbs up; way up. breakfast buffet was excellent as were the staff.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Marty F
Response from John L, General Manager at Hilton CairnsResponded 10 March 2016

Dear Marty, Thank you for taking the time to post a review on Tripadvisor. I was delighted to read that you enjoyed your stay with us and that the hotel’s central-city location and facilities were to your liking. I also thank you for your favourable...More

Reviewed 6 March 2016

We stayed for two nights on the executive floor which was great value for money. Top floor room, nice view on the esplanade and the sea, lounge access with free drinks and canapees from 5 to 8pm and free continental breakfast, very nice room. We...More

Thank resres
Response from John L, General Manager at Hilton CairnsResponded 10 March 2016

Dear Resres, Thank you for the review via Tripadvisor. I’m pleased to read that you’ve enjoyed your Hilton Cairns experience, in particular the service and facilities in the exclusive Executive Lounge on the top floor. It really is a wonderful way to finish the day....More

Reviewed 5 March 2016

This property was very well located right on the waterfront in Cairns, just a couple minutes' walk from the beach. The hotel has a nice open-air atrium. The hotel could use a refresh though. Everything was clean and properly maintained, but just a bit tired....More

Thank Adam S
Response from John L, General Manager at Hilton CairnsResponded 10 March 2016

Dear Adam, Thank you for taking the time to leave feedback following your recent stay at Hilton Cairns. I’m pleased to read that you enjoyed your stay overall and the location, central to tourist attractions and the Great Barrier Reef departure terminal. I hope that...More

Reviewed 4 March 2016

This hotel was an amazing experience! Just walking into the lobby was breathtaking, not to mention the beautiful mountain and river views whilst we ate breakfast. Spa room was clean and spa bath was superb.More

Thank Lisa M
Response from John L, General Manager at Hilton CairnsResponded 10 March 2016

Dear Mintymintymid, Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that your stay was so enjoyable while you were visiting in the Tropical North. It is our goal to ensure that every guest experience is as positive as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$154 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$154 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
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Traveller (791)
Room & Suite (383)
Pool & Beach (32)
Dining (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
scottieh5
2 December 2017|
AnswerShow all 9 answers
Response from Candace S | Reviewed this property |
We used a taxi.
0
Votes
13 November 2017|
AnswerShow all 6 answers
Response from Vivid T | Reviewed this property |
Yes, wifi is complimentary for hh members. Their is a limit though, I believe it's 1gb per day and you can connect up to 3 devices. Get a data sim with Optus , will work much better if limit or charge is a concern.
2
Votes
2012sheeba
5 November 2016|
AnswerShow all 9 answers
Response from Scott W | Property representative |
Dear Traveller, Thank you for your question. No we don't have a self service laundry room however as Alan E mentioned we do offer a laundry service where you fill a bag for $30 and we will launder it for you. There is a... More
2
Votes
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Room Tips
"Upgrade to a water view"
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"rooms facing the city with ensuite and spa are excellent"
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"ask for a view - they will give you a view blocked by the neighboring hotel if they assume it's not a..."
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"Ask for a sea view!"
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