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Hilton Cairns

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#6 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Cairns
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2,092 Reviews from our TripAdvisor Community

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Showing 1,874: English reviews
New Orleans, United States
Reviewed 11 June 2015

Upon arrival, I was greeted with a smile. Bell service ensure my bags were in my well appointed spa room which overlooked the sailboats at anchor in the bay. The rainshower over the Jacuzzi was bliss but a second, hose style, water pic showerhead ensured strong water flow when desired. The bed was bliss! The Executive lounge upgrade was nice...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ronald M
John L, General Manager at Hilton Cairns, responded to this review

Dear Ronald Thank you for the review of Hilton Cairns via Tripadvisor. I see you are a long way from home and I do hope you made time to see and experience the many wonderful things there are available to see while you were here. It is our goal to ensure that every guest experience is a positive one. Your...

Melbourne, Australia
Reviewed 10 June 2015

We regularly visit Cairns and always stay at the Cairns Hilton Hotel. Staff are welcoming, professional and ready to assist with any requests. The location is superb with wonderful views of Trinity Inlet. It is close to the boardwalk with its restaurants and cafe's and tour boats as well as being centrally located to the shopping precinct. All rooms have...

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Helpful?
1Thank Anne F
John L, General Manager at Hilton Cairns, responded to this review

Dear Anne Thank you for your feedback regarding your recent stay at Hilton Cairns and for returning back to us. I’m pleased to read that you enjoyed your stay along with the hotel location and professional team members. Thank you for your wonderful feedback. Our Executive Lounge offers a unique and personalised level of service and I’m pleased you found...

Reviewed 10 June 2015

Our overall stay was great, staff in club lounge were fantastic morning and evening. Give the restaurant a miss if busy. Would have been nice to relax around the pool with a beveridge but the pool area was like a ghost town and like a rabbit warren to get to and no bar open during our stay.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Anafreed
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your feedback regarding your recent stay at Hilton Cairns. Our Executive Lounge offers a unique and personalised level of service and I’m pleased you found time to relax and enjoy. I will be sure to pass on your kind feedback to the team. I apologise that you were not able to order a drink by...

Reviewed 10 June 2015 via mobile

My husband and I stayed in this hotel for our Christmas holiday for 5 nights. It was the best experience!! We absolutely loved it!! The service was amazing, the staff were super friendly. The rooms were well maintained and had excellent views. The hotel is also ideally located close to everything. I also highly recommend the restaurant donninis located inside...

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Helpful?
1Thank DeeGee85
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review via Tripadvisor. I’m pleased to read that you’ve enjoyed your 5 night Christmas experience and time in Tropical Nth Qld. Thank you for your positive comments on your experience. Your feedback and comments on the hotel restaurant Donnini's is also greatly appreciated and I am delighted you enjoyed it. I hope we can...

Sydney, Australia
Reviewed 9 June 2015

We stayed here for 5 days while snorkelling The Great Barrier Reef, the hotel is right on the water and a 2 minute walk to the pier the boats leave from. The service was second to none. Highly recommended hotel.

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1Thank Aus_Nomad_girl
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review. It’s great to read that you enjoyed your stay and visit to Cairns – with a particular emphasis on the hotel’s great location. I am so pleased that you enjoyed your stay and took some time to experience the Great Barrier Reef - a must do. We are in a convenient location...

Cairns
Reviewed 9 June 2015

Stayed here again with my partner, great location, as always an excellent stay. The executive lounge evenings and breakfasts are a highlight and the proximity to the esplanade and city centre while still being on the waterfront are big plusses. Looking forward t our next stay already.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank kirrilyt2015
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your review following your recent stay at Hilton Cairns. I was very pleased to read that you enjoyed your stay with us and that you took full advantage of the executive lounge, our location and enjoyed the associated views. Your feedback and comments on the hotel is greatly appreciated and I am delighted you enjoyed...

Brisbane, Australia
Reviewed 8 June 2015

This hotel is excellent. Very good position and handy to a number of tourist attractions. Opposite the Cairns Casino & right at the main marina area. All staff very friendly & courteous. Rooms very clean and well maintained. No problems. We would stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Barbara B
John L, General Manager at Hilton Cairns, responded to this review

Dear Barbara Thank you for your feedback regarding your stay with us. I am so pleased that you enjoyed your stay and you found the team to be friendly and courteous. We are in a convenient location with the benefit of the Reef Fleet Terminal, Casino and a large choice of restaurants just minutes walk from the hotel. Once again,...

Canberra, Australia
Reviewed 7 June 2015

Our stay at the Cairns Hilton was faultless.....just a wonderful start of a holiday, albeit a short one. Nothing was an effort, the rooms were spotless and the food in the Italian restaurant was to die for. Many chefs from other notable restaurants can learn from the Chef/s at the Cairns Hilton. We WILL be back!

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Peter S
John L, General Manager at Hilton Cairns, responded to this review

Dear Peter Thank you for your review. I was absolutely delighted to read your review regarding your recent stay at Hilton Cairns. I am pleased that you enjoyed your stay and start to your holiday and that the team members and your dining experience, provided such a memorable experience. I shall pass your comments on to all those concerned who...

Brisbane, Australia
Reviewed 5 June 2015 via mobile

Stayed here about a month ago with my partner to visit his friends and see the Great Barrier Reef. The hotel staff is lovely and the lobby is nice. The hotel is also in a good location. The rooms are very tiny, not really looked after that well and dingy. From what I'm told there is nothing 5 star in...

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1Thank Nicole P
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller We very much appreciate you taking the time to post your feedback on your recent stay with us. Thank you for your feedback regarding our lovely team, which we will ensure this message is communicated to them. I appreciate your constructive feedback regarding your recent stay and I apologise that you were not totally satisfied with your room...

Reviewed 4 June 2015 via mobile

I stayed with my mother on two occasions within a week with a trip to Port Douglas in the middle. The experiences were very different. On our first stay we had a harbour view room. The room was great with beautiful view of water. The room are a good size and clean ☆☆☆☆ On the second stay we had a...

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3Thank ClavMan
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review, following your recent stay. I regret any disruption caused from the Casino and associated noise during your stay. We are aware that on occasions, a small number of our rooms can be impacted by this. Upon a return stay, we would be more than willing to arrange a marina view room to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $176 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Cheap Tickets and Priceline so you can book your Hilton Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#3 Business Hotel in Cairns
#3 Spa Hotel in Cairns
#5 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
24 questions
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Questions? Get answers from Hilton Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view room”
 of 5 bubbles louiserN9740QK, 29 Mar 2017 | Read review
“A high floor will give a better view of the bat migration.”
 of 5 bubbles alanmN484CI, 27 Mar 2017 | Read review
“Ask for a quiet room!”
 of 5 bubbles nancyf185, 26 Mar 2017 | Read review
“Get a 6th floor room facing the city to see the bat display every evening as they migrate, magical and mind blowing all at once”
 of 5 bubbles H2926AQstevem, 27 Feb 2017 | Read review
“high as possible don't hear much from traffic and poeple”
 of 5 bubbles , 18 Feb 2017 | Read review
5 of 5