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Hilton Cairns

PricelineUS$195*
View Deal
#7 of 64 Hotels in Cairns
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$408*
US$195*
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US$202*
US$202*
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Hilton Cairns
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2,163 Reviews from our TripAdvisor Community

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Showing 1,937: English reviews
Atlanta, Georgia
Reviewed 25 July 2015

I can't think of a single thing we didn't love about this hotel. We had an excellent excellent stay! This was the final destination of our trip and I think we saved the best for last. The staff was great. The location was perfection. The room was clean, modern, comfortable, and spacious. The towels were restocked twice a day. We...

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Helpful?
Thank Luv2Travel6
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that you enjoyed your visit and time with us. It is our goal to ensure that every guest experience is a positive one. Your feedback and comments on the hotel’s breakfast buffet is also greatly appreciated and I am delighted you enjoyed it....

Reviewed 25 July 2015 via mobile

Their attention to detail wasn't the best. We were woken up two mornings by housekeeping first thing in the morning. The staff seemed young and inexperienced, couldn't tell us local restaurants. Overall below average and wouldn't stay there again.

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Helpful?
1Thank Melissa M
John L, General Manager at Hilton Cairns, responded to this review

Dear Melissa Thank you for taking the time to post a review on Tripadvisor. I was extremely disappointed to read your comments. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. Please be assured that your feedback will be communicated further with our heads of department. Again, thank you...

Brisbane, Australia
Reviewed 25 July 2015

We stayed several days in a water front/marina room. Was very clean, well maintained, modern, large. Breakfasts were good we did not eat lunch or dinner. The pool area is small but great for a swim on the hot days. Hotel is in a great location for walking distance to all the shopping and boat excursions.

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Helpful?
Thank Jul D
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review and your wonderful feedback regarding your stay. I was pleased to read that you enjoyed the waterfront views from the rooms and location. The location of the hotel is ideal as it is close to the Great Barrier Reef Departure Terminal and also very closer to all attractions and restaurants. Thank you...

Melbourne, Victoria, Australia
Reviewed 24 July 2015

Fantastic Staff from the moment you walk in to the Hilton, extremely friendly. This is (tonight is our 2nd night) a 2 night stay with my adult daughter for a friend's 21st. We arrived earlier than the 2pm checkin and we found out our room wasn't ready after a quick phone call, we were told we could receive a call...

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Helpful?
Thank Robyn S
John L, General Manager at Hilton Cairns, responded to this review

Dear Robyn I was absolutely delighted to read your review on Tripadvisor regarding your recent stay at Hilton Cairns. As our guest, your feedback about your experience is vitally important to our business. I am pleased that you enjoyed your stay at the Hotel and that the team members provided such a memorable experience. I shall pass your comments on...

Brisbane, Australia
Reviewed 23 July 2015 via mobile

LOVED the stay at the Hilton Cairns. Beautiful rooms, beautiful service. Breakfast was amazing every morning. Mondo's was delicious. The Hilton Cairns made our trip up north WORTHWHILE. The service from Kristin in Mondo and breakfast but particularly in 6 degrees was AMAZING!! She made us a speciality cocktail which was To die for! She was Always smiling and has...

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Helpful?
1Thank stripytiger1987
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review via Tripadvisor. I’m pleased to read that you enjoyed your experience and time in Tropical Nth Qld. Thank you for your positive comments on our team members. I will be sure to pass this on and I know the team will be delighted to receive such wonderful feedback. Your feedback and comments on...

Reviewed 22 July 2015 via mobile

My husband and I had a 3 night stay in a suite with a huge balcony overlooking the Marina .. Lovey clean hotel with great amenities, extremely friendly staff who are always eager to please .. Perfect location close to restaurants, shops and a walk to the reef trips .. Will definitely be back .. we had a great time.

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Helpful?
Thank Ingrid C
John L, General Manager at Hilton Cairns, responded to this review

Dear Ingrid Thank you for your review following your recent stay at Hilton Cairns. I was delighted to read that you enjoyed your stay with us and loved the great location from the balcony in your Executive Suite. I also thank you for your favourable feedback regarding our friendly staff – I know the team always appreciate such feedback. I...

Australia
Reviewed 22 July 2015

rooms were small, and the balcony and room didnt have the view expected. Feather pillows were a nightmare to try and sleep on. However room staff were friendly. Desk staff needed a little more 'work' on customer service with a smile.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Wendy G
John L, General Manager at Hilton Cairns, responded to this review

Dear Wendy Thank you for your review following your recent stay at Hilton Cairns. I was very pleased to hear that in large, you enjoyed your time with us. I have noted your constructive comments for improvement and I will be sure to share these with the team. We appreciate all guest feedback as this allows us to focus on...

Greater Melbourne, Australia
Reviewed 21 July 2015

This is a good hotel with an excellent location. The staff are friendly and service oriented. The rooms are neat and well furnished. Not all rooms have a water view but they do have a balcony. If there is an issue it is the quality of the casual restaurant Mondo which does not meet what we might expect from a...

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Helpful?
Thank Oldjack
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your extensive review. I was very pleased to read that you enjoyed your stay with us. We focus a great deal on the helpfulness of our team members so thank you for your kind words. We receive positive feedback on our casual dining restaurant on the waterfront, Mondo Cafe Bar and Grill - I am...

Queensland, Australia
Reviewed 20 July 2015

Great place to stay for the weekend. Stayed here few times now. Friendly and helpful staff. Great buffet breakfast. Room is very clean. Very comfortable bed. Last time we stayed we were upgraded to Executive floor (9th floor) top view!

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Helpful?
Thank Ails33
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that you have visited us a few times and continue to return back to us. It is our goal to ensure that every guest experience is a positive one. Your feedback and comments are greatly appreciated. I hope we can welcome you back...

Sunshine Coast, Australia
Reviewed 19 July 2015

Escaped to Cairns with my wife for a weekend in July and stayed at the Hilton Cairns. Stayed in their King Deluxe room for a very reasonable price as we booked & paid in advance. The hotel doesn't look much from the outside but is well fitted out and spacious inside. The staff are professional, friendly and helpful, and made...

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Helpful?
1Thank RocketRodBlue
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your extensive review. I was very pleased to read that you enjoyed your stay with us. We focus a great deal on the helpfulness of our team members and it is excellent to see you experienced this first hand. Your feedback and comments on the hotel is greatly appreciated and I am delighted you enjoyed...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, al fresco dining at the award-winning Mondo on the waterfront, or discover authentic italian flavours at Simply Italian. Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $159 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#3 Business Hotel in Cairns
#3 Spa Hotel in Cairns
#6 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
26 questions
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Questions? Get answers from Hilton Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure any room would have a good view”
591fayeh, 22 May 2017 | Read review
“Stay on the river view side. Noise from live music on the non-river view side is VERY loud on weekends.”
TumbleweedsTraveller, 19 May 2017 | Read review
“Executive Floor with free breakfast and happy hour”
tvjunkie2010, 11 May 2017 | Read review
“Rooms on higher floors are more spacious”
Sparkmel, 1 May 2017 | Read review
“Rooms overlooking the harbour give some lovely views.”
  • view from our room overlooking the harbour
360perryh, 25 Apr 2017 | Read review
5 of 5
Priceline
US$195* /night
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Expedia.comUS$202
Orbitz.comUS$202
AMOMAUS$408
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*Disclaimer
Prices are for 1 room, 2 adults
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