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Hilton Cairns

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#6 of 65 Hotels in Cairns
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Hilton Cairns
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2,083 Reviews from our TripAdvisor Community

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Showing 1,866: English reviews
Sunrise Beach, Australia
Reviewed 21 May 2015 via mobile

Customer service as expected @ a Hilton. The hotel itself is a bit dated and old but kept clean and tidy. (Balcony in our room could use some attention) Breakfast choices are excellent, coffee is great too. Choose the Italian on the Lobby level for dinner, real authentic and prices are very reasonable. All in all: Would love to see...

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Helpful?
3Thank Beantester
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your review following your recent stay at Hilton Cairns. I was very pleased to hear that you enjoyed your time with us, in particular your dining experience in the hotel restaurant. I have noted your constructive comments for improvement on the balcony and I will be sure to share this with the team. We appreciate...

Reviewed 20 May 2015 via mobile

This is a beautiful hotel in an amazing location right next to the water! The room was spacious and I loved the layout of the hotel. Everyone was friendly and knowledgeable about the local area. I would definitely stay here again, given the chance.

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Helpful?
2Thank Nathan B
John L, General Manager at Hilton Cairns, responded to this review

Dear Nathan Thank you for the Tripadvisor review. It’s great to read that you’ve enjoyed your stay – with a particular emphasis on the friendly and knowledgeable team – what a wonderful compliment to receive – thank you. I’m very lucky to have a great warm team working here at Hilton Cairns and I appreciate your kind words and feedback...

Brisbane, Australia
Reviewed 20 May 2015

Our holiday at the Hilton was an awesome experience. Welcoming and friendly staff intent on catering for our every need. The building itself is steeped in charm and character. In an excellent location in relation to Cairns city.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Leonard &Roslyn H
John L, General Manager at Hilton Cairns, responded to this review

Dear Leonard & Roslyn Thank you for the Tripadvisor review. It’s great to read that you enjoyed your stay and visit to Cairns – with a particular emphasis on the hotel’s friendly and helpful team - thank you. As our guest, your feedback about your experience is vitally important to our business. Once again, thank you for your comments and...

Cape Coral, Florida
Reviewed 19 May 2015

This is a belated, but no less enthusiastic, review of our stay. From check-in, we were welcomed with smiles and, after finding out I was a Hilton Honors member, the check-in staff upgraded us into a gorgeous, quiet room and access to the Executive Lounge. During our stay, we made good use of the downstairs buffet breakfast - which had...

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Helpful?
Thank Tara C
John L, General Manager at Hilton Cairns, responded to this review

Dear Tara I was absolutely delighted to read your review on Tripadvisor regarding your recent stay at Hilton Cairns. As our guest, your feedback about your experience is vitally important to our business. I am pleased that you enjoyed your stay at the Hotel and that the team members provided such a memorable experience from check-in through to the team...

Cairns, Qld
Reviewed 19 May 2015

We stayed using the locals deal and it was just fantastic. The breakfast included was great, the service great, pool bar service a little slow but that is not a real heartache. The room had a spa which the kids loved. Recommend.

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Helpful?
1Thank jimmyboyqld
John L, General Manager at Hilton Cairns, responded to this review

Dear Jimmy Thank you for the Tripadvisor review for Hilton Cairns. It sounds like you really enjoyed your experience with the family and I was really delighted to hear your feedback. Thank you for your comments on breakfast and I’m happy to hear you enjoyed it. It is always really nice to get away and spend quality time with the...

Brisbane, Australia
Reviewed 19 May 2015 via mobile

Stayed one night for work Yoko at front desk was just lovely checked me early and had an up grade rooms were great and view special. My problem was the 35$ breakfast Hash browns very oily bacon was like leather no glasses no water fruit running very low only scrambled eggs I would avoid this breakfast but hotel good

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Helpful?
Thank Dizzyr32
John L, General Manager at Hilton Cairns, responded to this review

Dear Darren Thank you for taking the time to post your review on Trip Advisor. At Hilton Cairns it is vitally important to us that we do receive feedback on our hotel and facilities, whether it is positive or negative. I was extremely disappointed to read of your comments from your breakfast experience and I would like to offer my...

Sydney, Australia
Reviewed 18 May 2015

I chose the hotel for a 2 day break from a remote work environment. The Hotel staff were welcoming and the room had a great water view. My room service meal was amazing, tasty and fresh. A good refreshing stay for my time-out.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Angela M
John L, General Manager at Hilton Cairns, responded to this review

Dear Ange Thank you for your review of Hilton Cairns via Tripadvisor. It sounds like you really enjoyed your 2 day break with us and thank you also for your positive comments on the room service meal. We have just recently made changes to our in-room dining and we are receiving some really positive feedback as a result. I hope...

Amarillo, Texas
Reviewed 18 May 2015

The Hilton Cairns is a wonderful hotel, clean and comfortable. Perfectly located on the boardwalk. Within walking distance of dining, shopping and the pier, which includes all water sports, diving, snorkeling, cruising,etc. The Hilton staff is courteous and polite. We stayed on the 7th floor facing the water. Very pretty and quiet. The breakfast is a must. Very Good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Roger K
John L, General Manager at Hilton Cairns, responded to this review

Dear Roger Thank you for your review of Hilton Cairns via Tripadvisor. I was really delighted to hear that you enjoyed your stay with us noting the great location on the boardwalk and marina with easy access to Great Barrier Reef day trips - a must do. I was also happy to hear the staff left a great impression and...

Mississauga, Canada
Reviewed 18 May 2015

Clean, modern, upscale hotel with friendly staff, spacious rooms, nice gym and pool, fantastic complimentary breakfast and the best location in town.Overlooks the harbour with all shopping, restaurants, boating,diving excursions within 2 minute walk.

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Helpful?
Thank Wendy_Papke
John L, General Manager at Hilton Cairns, responded to this review

Dear Wendy Thank you for taking the time to complete a review of Hilton Cairns via Tripadvisor. I do hope your enjoyed your time in Tropical North Queensland I’m pleased to read that you enjoyed your Hilton experience, the breakfast and the friendly staff. I know the team will be pleased to receive your positive and kind words. I hope...

Mareeba, Australia
Reviewed 17 May 2015

The Hilton Cairns location is fantastic, close to the good restaruants, close to the casino. The rooms were good with a great view and the breakfast was fantastic. The price we got was value for money. Couldn't has for anything more. Efficient, friendly and courteous.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sherri S
John L, General Manager at Hilton Cairns, responded to this review

Dear Sherri Thank you for taking the time to review Hilton Cairns via Tripadvisor. The feedback is appreciated and the team and I are very pleased to read that you’ve enjoyed all aspects of your stay with us. I also appreciate your kind words on the breakfast buffet and glad to hear you really enjoyed it. I see you are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $179 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Priceline, Hotels.com and Cheap Tickets so you can book your Hilton Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#3 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#5 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a 6th floor room facing the city to see the bat display every evening as they migrate, magical and mind blowing all at once”
 of 5 bubbles H2926AQstevem, 27 Feb 2017 | Read review
“high as possible don't hear much from traffic and poeple”
 of 5 bubbles , 18 Feb 2017 | Read review
“Ask for a view of water”
 of 5 bubbles shighsmith3, 14 Feb 2017 | Read review
“i don't believe there is a bad view, maybe ask for a higher room so your view expands.”
  • View from our room.
 of 5 bubbles beachchick2008, 14 Feb 2017 | Read review
“Make sue you take your own pillows, I ended up with a crook back and neck.”
 of 5 bubbles rham1017, 18 Jan 2017 | Read review
5 of 5