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2018-02-04 2018-02-05
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    Hilton Cairns

    34 Esplanade, Cairns, Queensland 4870, Australia
    011 61 7 4050 2000
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    2018-02-04 2018-02-05
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    US$196
    US$181
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    Traveller (780)
    Room & Suite (331)
    Pool & Beach (32)
    Overview
    • Excellent47%
    • Very good34%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “spa room” (64 reviews)
    “trinity inlet” (63 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,363)
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    641 - 645 of 2,118 reviews

    Reviewed 17 January 2016

    Stayed for 4 nights, great service by the staff, especially Emily at reception, Bill the Concierge and Gemma in the Executive Lounge.Great pool area, nice little gym, centrally located hotel with good access to all amenities.Food was ok in the restaurant,we had breakfast every day.I...More

    Thank penwortham_seasider
    Response from John L, General Manager at Hilton CairnsResponded 17 January 2016

    Dear Traveller, Thank you for your feedback via Tripadvisor. I am so pleased that you enjoyed your stay and that you received exceptional service from several of our team. I will be passing your comments on to Emily, Bill and Gemma as I know they...More

    Reviewed 16 January 2016

    The hotel has a great location since it's very close to the Reef Terminal. Hotel staff is very attentive. They were also able to set us up with tours to the reef, Kuranda village, Daintree rain forest, and an aboriginal show. It lives up well...More

    Thank aml6764
    Response from John L, General Manager at Hilton CairnsResponded 17 January 2016

    Dear Traveller, Thank you for your review based on your recent with us. I am so pleased that you enjoyed your stay at Hilton Cairns and your time in Cairns. I am glad that you found the staff to be helpful and the location is...More

    Reviewed 14 January 2016 via mobile

    Stayed here because I used points. That is the only reason. It's definitely not a 5 star hotel. I did like the staff. I found them both helpful and friendly especially (Cindy) I believe that's her name. The only redeeming qualities other than the staff...More

    Thank Jdawl
    Response from John L, General Manager at Hilton CairnsResponded 17 January 2016

    Dear Traveller, Thank you for posting a review on Tripadvisor and for providing us with your valuable feedback. Firstly, I am sorry that you were disappointed with some aspects of your stay and I would like to sincerely apologise for the shortcomings you experienced; rest...More

    Reviewed 13 January 2016

    For a 5 star property this is in dire need of a revamp.. Why do hotels rely on a name and become complacent?. The service here was dreadful, ie :none.. At the date we visited it is prime time holidays and yet the lobby bar...More

    Thank Denise P
    Response from John L, General Manager at Hilton CairnsResponded 14 January 2016

    Dear Denise, Thank you for posting a review on Tripadvisor. I was disappointed to read that you experienced some shortcomings during your stay and I sincerely apologise. Your feedback will be shared with the team to ensure an improvement in the areas that you mentioned....More

    A TripAdvisor Member
    31
    Reviewed 12 January 2016 via mobile

    Was a little apprehensive after walking into lobby. Nice bit thought may a a little dated. I was very pleasantly surprised when we got to our room. Stunning Harbour view and modern and clean. Do not like the fact that I am a Hilton honors...More

    Thank A TripAdvisor Member
    Response from John L, General Manager at Hilton CairnsResponded 13 January 2016

    Dear Traveller, Thank you for your review of your recent stay with Hilton Cairns. I am very happy to read that you enjoyed your room and marina views from your balcony. We have a little slice of paradise here in Cairns and I'm glad that...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$129 - US$289 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Cairns
    • #2 Spa Hotel in Cairns
    • #3 Business Hotel in Cairns
    • #4 Luxury Hotel in Cairns
    • #6 Romantic Hotel in Cairns
    • #12 Family Hotel in Cairns
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, HotelQuickly, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Hilton Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Hilton Cairns Hotel Cairns ,
    • Hilton International Cairns ,
    • Cairns Hilton International
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    Traveller (780)
    Room & Suite (331)
    Pool & Beach (32)
    Dining (30)
    Hotel & Grounds (395)
    Bathroom (52)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    scottieh5
    2 December 2017|
    AnswerShow all 9 answers
    Response from Candace S | Reviewed this property |
    We used a taxi.
    0
    Votes
    13 November 2017|
    AnswerShow all 6 answers
    Response from Vivid T | Reviewed this property |
    Yes, wifi is complimentary for hh members. Their is a limit though, I believe it's 1gb per day and you can connect up to 3 devices. Get a data sim with Optus , will work much better if limit or charge is a concern.
    2
    Votes
    2012sheeba
    5 November 2016|
    AnswerShow all 9 answers
    Response from Scott W | Property representative |
    Dear Traveller, Thank you for your question. No we don't have a self service laundry room however as Alan E mentioned we do offer a laundry service where you fill a bag for $30 and we will launder it for you. There is a... More
    2
    Votes
    Room Tips
    "Higher floors tend to be less noisy"
    Read review
    "High ia always best - we looked over the city and saw the bats!"
    Read review
    "Upgrade to the Executive floor, weel worth it."
    Read review
    "Higher floors would be better"
    Read review
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