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Pullman Reef Hotel Casino

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1,805 Reviews from our TripAdvisor Community

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Showing 1,690: English reviews
Reviewed 4 days ago NEWvia mobile

My wife and I enjoyed another exceptional experience at the Pullman Reef Hotel. Everything from check in , housekeeping, onsite restaurant (Tamarind) , newly opened bar 39 with live music and our fabulous room were first class and faultless. Well done to the management team and staff for your consistently high standards.

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Helpful?
Thank Cairnsagents8899
West Hartford, Connecticut
Reviewed 5 days ago NEW

We stayed with our two kids ages 11 and 13 for 3 nights. Wonderful hotel. We stayed in a suite and it was large and wonderfully appointed. Would definitely come back. Pool was great, gym great, breakfast was wonderful.

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Thank TeresaSwitzer
Ipswich, United Kingdom
Reviewed 5 days ago NEW

Very nice hotel and we had a wonderful room looking out towards the rainforest, great for sunrise an sunset. Didn't use the Casino so can't comment. In the room its self the sliding "walls" so you can lay in the bath and look out towards the rainforest is a wonderful touch and the only place I've stayed which has this...

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Thank Steve_Naga
London, United Kingdom
Reviewed 6 days ago NEW

Large clean rooms. Stayed between 11/12/16 and 20/12/16 overall a good stay team in the breakfast part were really nice and accommodated our every need. Hotel was undergoing renovations in the front entry lounge so this was a building site but really didnt matter. Downstairs bar live music and casino were an added bounos

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Thank John C
Perth, Australia
Reviewed 6 days ago NEWvia mobile

Great stay, room was very clean, we had the 1 bedroom harbour veiw. Nice veiw of the harbour and incoming cruise ships. Walking distance to all the boardwalk resteraunts, with casino and mini zoo on site. Reception staff were very helpful, friendly, helped book our tours. Would definitely stay again! :)

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Thank Kylie S
Reviewed 6 days ago NEWvia mobile

My fiancé and I have just finished a 4 night stay here. In short, it was without doubt one of, if not the best hotel we have ever stayed in, and we travel a fair bit. Check in-upon arrival and after a long journey we were greeted warmly by the reception team who all seemed more than happy to help...

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Thank Orin V
Reviewed 1 week ago NEWvia mobile

My partner and I had a fantastic stay here. We could not get over all the freebies that were included with our stay: free wifi and parking, daily breakfast, soft drinks, wine, beers, a cocktail and water from the minibar- restocked daily and free of charge!! We also got vouchers for the bar downstairs! The hotel staff were very friendly,...

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Thank Megannguyen14
Papua New Guinea
Reviewed 1 week ago NEW

Excellent place to stay whilst in Cairns, all staff are very polite and helpful and will go out of their way to make your stay pleasurable. The Free Breakfast is absolutely sensational, a Waitress Caitlyn provides excellent service and she took an interest in our 4 year old boy (He loved her) I can highly recommend this Hotel and I...

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Thank Adrian B
london
Reviewed 1 week ago NEWvia mobile

Great place to stay in Cairns. Close to restaurants, shopping and marina for trips to GBR. Staff are extremely welcoming and greet you every time you return. Housekeeping is spot on and shout out to the ladies who offer the turn down service and always come with complimentary chocolates and water. They always stopped for a quick chat to see...

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Thank treezlondon
Cairns, Australia
Reviewed 1 week ago NEW

This place is awesome, located at the perfect spot equipped with perfect facilities and manned by perfect staff. I always said it on other pullmans' reviews 'eevery other Pullman hotels in Australia must send their staffs to Cairns Pullman Reef Casino Hotel for their training to learn how to deal with your guests'. Plus breakfast is top notch, but I...

Review collected in partnership with Accorhotels.com
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Thank Jenishjt

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $232 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Reef Hotel Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“aim for the mangrove water view”
 of 5 bubbles 610JohnC, 17 Jan 2017 | Read review
“Sea View Rooms are the best, especially when a Cruise Ship is in Port”
 of 5 bubbles adrianb595, 16 Jan 2017 | Read review
“View over the pool with balcony”
 of 5 bubbles Dandy2007, 30 Nov 2016 | Read review
“All rooms are lovely ,just mention to YOUR children ,keep quiet untill they get into their own suites there is a great void in the middle.”
 of 5 bubbles juliekI4093HN, 29 Nov 2016 | Read review
“water view rooms are best”
 of 5 bubbles PaulyjCairns, 26 Nov 2016 | Read review
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