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Palm Royale Cairns

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Traveller (173)
Room & Suite (221)
Pool & Beach (101)
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Overview
  • Excellent13%
  • Very good43%
  • Average27%
  • Poor10%
  • Terrible7%
Travellers talk about
“shopping centre”(38 reviews)
“small shopping”(11 reviews)
“pool view”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)
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All reviewsshopping centresmall shoppingpool viewshuttle bushire carbus servicelarge poolgreat poolbit datedpleasant staystayed nightsvisiting cairnspoolsaukettlewoolworthsesplanade
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171 - 175 of 424 reviews
Reviewed 27 November 2014

Overall we enjoyed our 7 night stay. The hotel has been Royale in its past I think, however it is a little tired these days. We enjoyed the well maintained pools and the tropical gardens and outlook. We certainly needed a hire car as this...More

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Thank brins2014
Response from damian l, General Manager at Palm Royale CairnsResponded 21 January 2015

Dear Guest, Thank you for your review, it is very much appreciated. It pleases me that you found our staff friendly and helpful, will definitely pass it on to the team. Glad you enjoyed your stay. Safe travels and best regards.

Reviewed 26 November 2014

was not impressed at all with the hotel, room or services. Its far from city center and much reasonable and better places available in cairns at much much better reasonable prices. The staff too wasn't much friendly or helpful.

1  Thank Aroon S
Reviewed 20 November 2014

A wonderful place to stay, clean big pools , tropical garden and super friendly staff. I loved night walking in the garden or just sitting outside under Southern Cross sky. Nice Mediterranean-inspired decor. Go and see.......More

Thank Dobromila882
Response from damian l, General Manager at Palm Royale CairnsResponded 26 November 2014

Dear Guest, Thank you very much for your review, it is very much appreciated. It is nice to hear that you enjoyed your stay at Palm Royale Cairns. Positive feedback such as your own encourage the staff to do their job well and enjoy it...More

Reviewed 18 November 2014

Wifi only worked for one hour at a time and they wouldn't give you the log in over the phone so every hour you had to walk all the way to the lobby to get a new login info. Then I had 5 minutes until...More

Thank Kimm161772
Reviewed 15 October 2014

Palm Royale is located in a 'bad' area of Cairns (apparently a lot of theft and local hooligans, according to a friend who lives in Cairns) - however, we didn't see any evidence of unruliness and the hotel itself is quite nice. If you book...More

Thank Steph G
Response from damian l, General Manager at Palm Royale CairnsResponded 26 November 2014

Dear Guest, Thank you very much for your review - it is nice to know that you have enjoyed your stay at Palm Royale Cairns. We do have beautiful gardens and pool area which is being maintained by our hardworking gardener. I will also relay...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Breakfast included
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$58 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$58 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveller (173)
Room & Suite (221)
Pool & Beach (101)
Dining (22)
Amenities (17)
Questions & Answers
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jay17161
25 October 2016|
AnswerShow all 6 answers
Response from MiaCharlie | Reviewed this property |
The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
1
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Room Tips
"Ask for a room overlooking the pools on Chester Court side of hotel"
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"View view on the pool"
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"Upstairs rooms have good view of the pool"
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"rooms on 300 and above have less noise and insects and no lizards."
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