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    Shangri-La Hotel, The Marina, Cairns

    Pierpoint Rd, Cairns, Queensland 4870, Australia
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    2017-09-03 2017-09-04
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$177/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$155
    US$144
    SAVE US$11
    US$155
    US$144
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    US$155
    US$144
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    Traveller (1148)
    Room & Suite (517)
    Dining (83)
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    Overview
    • Excellent48%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “horizon club” (302 reviews)
    “club room” (55 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel, The Marina, Cairns
    Special Offer: AUD 100 Off
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,549)
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    1 - 5 of 2,281 reviews

    Reviewed 3 days ago via mobile

    Back again for the soft shell crab. Looks like a good place for more serious eating but we have just passed through twice for a wine and tasters. Both times despite the buzz staff have been accommodating and the crab excellent.More

    Thank Ann I
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 2 days ago

    Dear Ann I, Thank you so much for your great review following your most recent dining experience at North. I have shared your comments with our Food & Beverage team and we hope to see you back on the marina for another meal soon! Best...More

    Reviewed 3 days ago

    Was in Cairns for a reef tour. Chose Sangri-La based on brand reputation, proximity to the pier and CBD, and a reasonable price for a 4-star hotel. You can tell that this used to be a grand hotel 20 years ago but it does not...More

    Thank T D
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 2 days ago

    Dear T D, Thank you for choosing to stay at Shangri-La during your recent visit to Cairns and I do apologise that we did not meet your expectations. I appreciate your feedback and we do hope that we may have the opportunity to welcome you...More

    Reviewed 5 days ago via mobile

    Stayed at the hotel for two nights on our way back to Sidney from Port Douglas. WOW From the moment we checked in service was faultless We had breakfast included at Horizons bar and it did not disappoint in any way Afternoon drinks and canapés...More

    Thank mytripawayTorfaen_UK
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 5 days ago

    Dear mytripawayTorfaen_UK, Wow - thank you for the great review and I am so pleased to know your stay was most enjoyable. I really appreciate your comments on the staff and for acknowledging the efforts of Holly in particular. She is a fantastic asset to...More

    Reviewed 6 days ago via mobile

    This is hard to believe that this hotel is part of Shangri-La hotels ! We booked a junior suite and an executive room with access to club level . The hotel inside need renovation . We were given a suite in the tower third level...More

    Thank okbsh
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 6 days ago

    Dear okbsh, I really appreciate you taking the time to share your feedback following your stay with us recently and am disappointed that you did not have a great experience. Thank you for sharing the image of the door. I have notified our Engineering team...More

    Reviewed 1 week ago

    Very nice bads, very nice room, and view, nice services. You have a very nice view of the ocean and also on the mountings in the backround. You can trael to Kuranda, to Riff Barrier, can go on the beach and enjoy your time.Nice and...More

    Thank LiviuDurbaca
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 1 week ago

    Dear LiviuDurbaca, Thank you so much for your wonderful review and I am pleased to know you had a great stay with us. We hope to see you back again soon... Best Regards, Nic

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    Additional Information about Shangri-La Hotel, The Marina, Cairns

    Address: Pierpoint Rd, Cairns, Queensland 4870, Australia
    Location: Australia > Queensland > Cairns Region > Cairns
    Price Range:US$152 - US$320 (Based on Average Rates for a Standard Room)
    Hotel Class: 5 star
    Number of rooms: 255
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$152 - US$320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Cairns
    • #7 Luxury Hotel in Cairns
    • #8 Romantic Hotel in Cairns
    • #11 Family Hotel in Cairns
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hotwire, Priceline, Cheap Tickets, Expedia, Ctrip TA, Travelocity, Agoda and HotelQuickly so you can book your Shangri-La Hotel, The Marina, Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Shangri-La Hotel, The Marina, Cairns Hotel Cairns
    Add Photo Photos
    Traveller (1148)
    Room & Suite (517)
    Dining (83)
    Pool & Beach (81)
    Hotel & Grounds (667)
    Bathroom (74)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    .33 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    rowburleigh
    4 June 2017|
    AnswerShow all 8 answers
    Response from Kosaku U | Property representative |
    このたびはシャングリ・ラ ホテル ザ・マリーナ ケアンズをご用命いただき誠にありがとうございます。 お問い合わせいただいたアーリーチェックインに関し、回答申し上げます。 (アーリーチェックイン・確約) ご到着と同時に入室を確約されたい場合は前日からお部屋をご用意する必要があるため、前泊分の宿泊費が加算されます。 早朝チェックイン確約ご希望の際はご予約いただいた旅行代理店にお問い合わせいただくか、シャングリ・ラ... More
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    Sushma S
    16 May 2017|
    AnswerShow all 3 answers
    Response from Tarun S | Reviewed this property |
    Inform the hotel for early check in. If available they will give you the room. Else you can drop your luggage and go for the trip. When you will be back your room would be ready with your luggage.
    0
    Votes
    Margaret F
    12 March 2017|
    AnswerShow all 4 answers
    Response from Samantha S | Reviewed this property |
    Yes - usual hotel style needing a code
    1
    Vote
    Room Tips
    "Ask for a room over looking the water!"
    Read review
    "Some rooms are very distant from reception. Enquire on booking if accessibilty is a problem."
    Read review
    "Presidential suit if you can"
    Read review
    "Great views from The Horizon Club Marina View rooms"
    Read review
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