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Cairns Colonial Club Resort

Traveller (224)
360
Panoramas (81)
Traveller (224)
360
Panoramas (81)
Pool & Beach (122)
Overview
18-26 Cannon St Manunda, Cairns, Queensland 4870 Australia See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (828)
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Reviewed 5 days ago via mobile

Rooms smell like smoke - staff cannot answer simple question as to why - apparently this is acceptable? Looking forward to my 16hr flight smelling like a camp fire. Why to rooms stink?Why to rooms stink?Why to rooms stink?Why to rooms stink?Why to rooms stink?Why...More

Thank Luke M
Response from Hotel M, Guest Relations Manager at Cairns Colonial Club ResortResponded 2 days ago

Dear Luke, Thank you for the comments provided. I am so sorry that we did not meet all your expectations on this occasion but please be assured that we will use your feedback to continue improving our products and services. I hope we will have...More

Reviewed 2 weeks ago via mobile

Stayed at Cairns Colonial for a weekend away, we booked a room with 2 double beds. Overall the price was excellent $113 per night the beds were very comfy the room was modern and quite spacious, clean towels were offered daily. If I have any...More

Thank thumpab
Response from Hotel M, Guest Relations Manager at Cairns Colonial Club ResortResponded 2 days ago

Dear thumpab, Thank you for taking the time to share your experience with us and the TripAdvisor community. We are thrilled to read you enjoyed our standards in customer service and quality accommodation at Cairns Colonial Club and do hope you were able to take...More

Reviewed 2 weeks ago

We arrived on Monday the 8th from Port Douglas, my husband was very sick to say the lease so we were looking to being able to relax...The place was under renovations which we were unaware of, I asked for help with our luggage etc seeing...More

Thank flic70
Response from Hotel M, Guest Relations Manager at Cairns Colonial Club ResortResponded 2 weeks ago

Dear Flic70. Thanks so much for taking the time to share your feedback. We pride ourselves on providing a high level of customer service but clearly dropped the ball on this occasion and I am sorry that we fell short of your expectations. I can...More

Reviewed 3 weeks ago

We stayed at the "Resort" Mid October 2018, Photos looked amazing. I had called to confirm my reservation and requested a Pool View Room near the bar. We arrived and everything was going great. Staff were extremely friendly, this we cannot fault. Then.............No Porter service...More

Thank my_bmw_cuz
Response from Hotel M, Director of Sales at Cairns Colonial Club ResortResponded 2 weeks ago

Dear Maria, I appreciate your feedback relating to your recent stay here at our resort. I was delighted to hear that you found our staff to be friendly and helpful and that you enjoyed one of our beautifully restored Superior rooms. Refurbishments are always challenging....More

Reviewed 3 weeks ago

We were given a room a long way from anywhere. It was in dire need of refurbishment, with enough rotting particle board in the "wet area" so that the smell was noticeable. It was also dusty in lotsa places and manifestly dirty in some. I...More

Thank davflaws
Response from Hotel M, Guest Relations Manager at Cairns Colonial Club ResortResponded 2 weeks ago

Dear Davflaws, We appreciate your feedback relating to your recent stay here at our resort. I was delighted to hear that you found our staff to be friendly and helpful and that you enjoyed our Homestead Restaurant food. Please do accept our sincere apologies for...More

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About
Description
Cairns Colonial Club Resort is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail More at the Pool Side Café (operates seasonally) or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include a Conference Centre and a Gazebo. It is easy to see why Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. *AIRPORT & CITY Shuttle transfers are available at a nominal fee. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Top resorts Hotels
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
315
Price range
US$65 - US$126 (Based on Average Rates for a Standard Room)
Formerly known as
Ibis Styles Cairns Colonial Club
Also Known As
Cairns Colonial Club Hotel Cairns
,
Cairns Colonial Hotel
,
Cairns Colonial Resort
Location
Australia > Queensland > Cairns Region > Cairns
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
315
Price range
US$65 - US$126 (Based on Average Rates for a Standard Room)
Formerly known as
Ibis Styles Cairns Colonial Club
Also Known As
Cairns Colonial Club Hotel Cairns
,
Cairns Colonial Hotel
,
Cairns Colonial Resort
Location
Australia > Queensland > Cairns Region > Cairns
Photos
Traveller (224)
Room & Suite (253)
Pool & Beach (122)
Dining (60)
Amenities (94)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
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Questions & Answers
Ask a question
lizmyszka
June 8, 2018|
AnswerShow all 4 answers
Response from AR2006 | Reviewed this property |
I agree, find another hotel!
0
Votes
Google Translation
Rachel C
January 7, 2018|
AnswerShow all 3 answers
Response from rjr925 | Reviewed this property |
Transportation from the airport was included in our tour package.
1
Vote
rjr925
July 3, 2017|
AnswerShow all 5 answers
Response from Hotel M | Property representative |
Hi Rj R Cincinnat, yes they are
1
Vote
Room Tips
"Rooms at the rear of the property are freshly renovated"
my_bmw_cuz
3 weeks ago
Read review
"Ground floor rooms are the best, but all those I saw were very good"
BrendaG1796
4 weeks ago
Read review
"Don't get one at the back of the resort 300+ and make sure it isn't near the laundry or one of the..."
McShrek
Sep. 17, 2018
Read review
"there are none"
Stavros1953
Aug. 19, 2018
Read review
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