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Cairns Colonial Club Resort

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Cairns Colonial Club Resort
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695 Reviews from our TripAdvisor Community

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There are newer reviews for Cairns Colonial Club Resort
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Showing 625: English reviews
Townsville, Australia
Reviewed 8 October 2013

Room was clean, tidy and spacious. Homestead restaurant and pool side bar had excellent food for the price. Staff were friendly and professional. Breakfast was included in the package and was good value. Overall a good experience

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michele M
Management response:

We are very fortunate to have a great team working at the Resort - they aim to make each guests stay an enjoyable one and will be delighted to hear your positive feedback. We appreciate you highlighting the benefit of having breakfast included in your package. This really is a good deal and offers great value for our guests. Thank...

Brisbane, Australia
Reviewed 2 October 2013

Stayed here for a quick overnight stay. Arrived late @ midnight and left early @ 530am. Staff was cheerful and thoughtful. I initially was booked into a room way at the back of the property (which is extensive) but they moved me into a room much closer. Much nicer considering the duration of my stay. The room was clean and...

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Helpful?
Thank MumTwoFour
Management response:

The Resort is set on 11 acres with rooms spread through tropical gardens and around the three swimming pools each with a waterfall! There are a variety of rooms available and we always try to accommodate guest requests so be sure to let us know your preference on your next visit. Thank you acknowledging the staff and sharing your experience...

Ballarat, Australia
Reviewed 30 September 2013

We stayed for 2 nights in early September and were a little disappointed with our room. It had 2 lovely queen sized beds and the decor in the main bedroom was nice but the bathroom was a little out dated with a shower over bath and no extractor fan in the bathroom or toilet. It also overlooked the childrens pool...

Review collected in partnership with this hotel
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Helpful?
Thank Rebecca C
Management response:

Please accept our sincere apologies for your disappointment. We appreciate your feedback and concerns. As the economy improves, it is anticipated it will be possible to make further improvements to the Resort's infrastructure enhancing our guests experience. The Resort's location 10 minutes from the Cairns Esplanade and CBD allows us to be surrounded by acres of lush gardens and boast...

Townsville, Queensland, Australia
Reviewed 28 September 2013

We stayed for 1 week as there was a soccer carnival with om with lots of clubs. The hotel does a very good deal for the week. Our room was OK for the price and had asked to be in a quiet area which they allocated. Gardens are lovely as always. Great pool areas. Staff pleasant. Had on buffet dinner...

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Helpful?
Thank Gwen C
Management response:

Thank you for your comments - they are appreciated. The 'annual soccer' carnival held next door makes for a wonderful week at the Resort with many familiar faces returning year after year! Great rates are offered making it ideal for families especially around school holidays. We do endeavour to offer affordable dinning options as well for families - your comments...

Brisbane
Reviewed 22 September 2013

Our family has stayed at this resort about 10 years ago. Yes it is a little tired now. The grounds are absolutely lovely. The service is fantastic. Improvements that I think would help bring back the sparkle would be - The roof needs a good gurney. Door to bathroom was swollen from water damage and needs replacing. Workman staying in...

Review collected in partnership with this hotel
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Helpful?
Thank Angela M
Management response:

We are thrilled that you chose to stay with us again! And your positive comments about our Team are appreciated. They will be inspired to hear that you would love to come back! The Resort's tropical gardens are a delight for many - where a leisurely stroll is always interesting and gives one a sense of living in a tropical...

Cairns, Queensland, Australia
Reviewed 19 September 2013

I searched online at the last minute to find accommodation under $100 and came across the Ibis Cairns Colonial Club. When we went to book in we went to the other "Ibis" in town. We then had to drive 10 minutes to get to the correct one. That was fine but it would have been nice to know there were...

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Helpful?
1Thank Jessika A
Management response:

We appreciate your positive comments about the Resort and especially about our Team. We are proud to offer great value at an affordable price in a relaxed tropical setting. As an 'ibis Styles' brand standard - Continental Breakfast is offered in most online offers. With fresh fruit, cereals, pastries, toast, yoghurt, juice and tea|coffee it is a great way to...

Reviewed 13 September 2013

Pool is great. Complex well looked after. Rooms cleaned well every day. All staff gave excellent service. Food was great Recommend including Continental breakfast All facilities incl laundry Will return next year.

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Helpful?
Thank Happycust987
Management response:

We appreciate you sharing your experience with others and will be certain to pass on your positive comments to the staff. It inspires the team to know a guest has enjoyed their stay as they strive daily to make everyone's visit a memorable one. We look forward to welcoming you back next year!

Townsville, Australia
Reviewed 11 September 2013

We were put up in this resort due to a cancelled flight. The room was average and in need of a revamp but the bed was comfortable. The resort is surprisingly big, the grounds would be lovely if they were better maintained. Breakfast was very average, didn't eat much of it at all. It was about $12 taxi to the...

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Helpful?
Thank HolidayCouple11
Management response:

We appreciate you sharing your experience especially after your travel plans had been disrutped. Location is personal and for some being located 10 minutes from the Cairns Airport and City Centre is ideal - especially as the Resort sits on 11 acres where they can enjoy a quite relaxing environment. On you next visit Cairns we hope that you will...

Melbourne, Australia
Reviewed 10 September 2013

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank notataccoranymore
Management response:

Wakefield, United Kingdom
Reviewed 10 September 2013

the hotel is dated as other people have commented but we enjoyed our stay.The room was basic and a bit of a let down from our hotel in Sydney but really you only sleep in your room. On holiday in Australia you want to see as much as possible. There were 3 pools that were very different and blended into...

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Helpful?
1Thank curlystuff
Management response:

Thank you for taking the time to share with others your experience at ibis Styles Cairns Colonial Club. There is so much to do in Cairns when on holidays our guests often comment on how nice it feels to return to the Resorts relaxing environment. A walk in the gardens is always interesting - a highlight the local butterflies and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Ibis Styles Cairns Colonial Club is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Cafe or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant to something more casual at the Poolside Cafe. Work up an appetite on the tennis court. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, the Ibis Styles Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include games room and a Conference Centre. It is easy to see why the Ibis Styles Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. Airport and City-centre transfers are available at a nominal fee. ... more   less 

Additional Information about Cairns Colonial Club Resort

Address: 18-26 Cannon St | Manunda, Cairns, Queensland 4870, Australia (Formerly Ibis Styles Cairns Colonial Club)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $74 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Colonial Club Resort 4*
Number of rooms: 315
Reservation Options:
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Also Known As:
Cairns Colonial Club Hotel Cairns
Cairns Colonial Hotel
Cairns Colonial Resort
Hotel Style:
#7 Top resorts Hotel in Cairns
#26 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Colonial Club Resort staff and other travellers.
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Questions? Get answers from Cairns Colonial Club Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room toward the back of the resort - easy accessibility to carpark.”
 of 5 bubbles crystak, 5 Mar 2017 | Read review
“Ground floor away from main centre”
 of 5 bubbles 1wendyr, 3 Mar 2017 | Read review
“Stay longer to enjoy the resort”
 of 5 bubbles V1037LCstevew, 1 Jan 2017 | Read review
“Almost all rooms are on ground floor ;practically single storied hotel. Very good rooms for people with reduced mobility.”
 of 5 bubbles pulin109, 18 Dec 2016 | Read review
“Ask for a quite location”
 of 5 bubbles 855kellieg, 12 Nov 2016 | Read review
5 of 5