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    Rydges Plaza Cairns

    Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    US$126
    US$127
    US$127
    Traveller (218)
    Room & Suite (53)
    Pool & Beach (8)
    Cairns Plaza Hotel
    1,117 reviews
    #11 of 64 hotels in Cairns
     
    Shangri-La Hotel, The Marina, Cairns
    2,589 reviews
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    Reef Palms
    601 reviews
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    Hilton Cairns
    2,260 reviews
    #6 of 64 hotels in Cairns
     
    Overview
    • Excellent10%
    • Very good24%
    • Average29%
    • Poor19%
    • Terrible18%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Cairns Plaza Hotel
    1,117 reviews
    #11 of 64 hotels in Cairns
     
    Shangri-La Hotel, The Marina, Cairns
    2,589 reviews
    #8 of 64 hotels in Cairns
     
    Reef Palms
    601 reviews
    #3 of 64 hotels in Cairns
     
    Hilton Cairns
    2,260 reviews
    #6 of 64 hotels in Cairns
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (494)
    There are newer reviews for Rydges Plaza Cairns
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    111 - 115 of 474 reviews

    Reviewed 26 July 2016 via mobile

    I booked a deluxe King room and was very disappointed. When I checked in, I was advised that the restaurant was closed but that the kitchen was open so I could have room service. The meal was small and tasted as though it had been...More

    Thank Spuddie11
    Response from Joel D, General Manager at Rydges Plaza CairnsResponded 31 July 2016

    Dear Spuddie11, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed 25 July 2016

    Cairns had a downpour the week before we arrived and there were signs of damage to the building. The foyer carpet on our floor was still wet and smelt of damp but not unbearable. Rooms clean but tired and in need of renovating. Staff great,...More

    Thank kiwausi
    Response from Joel D, General Manager at Rydges Plaza CairnsResponded 31 July 2016

    Dear Kiwausi Thank you for your feedback from your recent stay and I apologise for your encounter with the damp carpet. When it rains in Cairns it certainly pours but lucky we were able to rectify the issues quickly. Also great to hear the staff...More

    Reviewed 11 July 2016 via mobile

    After traveling from the gold coast i was tired but that paled in comparison with how tired the hotel is. Also i never saw more than 1 person on or around reception. I arrived and was keen to book in and get some work done....More

    Thank Joe W
    Response from Joel D, General Manager at Rydges Plaza CairnsResponded 17 July 2016

    Dear Joe Thank you for your feedback from your recent stay. I apologise you found the check in/check out delayed. Being a smaller property we do run on a smaller staff which can prove challenging during busy periods. In regards to the pool unfortunately we...More

    Reviewed 8 July 2016

    Arrived late. Given room on 8th floor. Absolutely freezing and couldn't seem to be able to turn down the AC. Family of four, one bed and a sofa which wasn't a sofa bed. Bathroom was like something out of the 70's, plastic fittings and fixtures...More

    Thank weesquaw
    Response from Joel D, General Manager at Rydges Plaza CairnsResponded 17 July 2016

    Dear Weesquaw I am disappointed to read this feedback when we have been working so hard to rectify previous issues raised. Your matter has been taken seriously and there will be action taken on all the above listed issues. Joel Day General Manager

    Reviewed 7 July 2016 via mobile

    Stayed two nights in this hotel. On entering the seventh floor there was a damp mouldy smell and this continued into the rooms. The air con is way too cold and the controls gave no relief as I am unsure that the buttons actually did...More

    Thank Melanie D
    Response from Joel D, General Manager at Rydges Plaza CairnsResponded 17 July 2016

    Dear Melanie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Cairns Plaza Hotel
    1,117 reviews
    #11 of 64 hotels in Cairns
     
    Shangri-La Hotel, The Marina, Cairns
    2,589 reviews
    #8 of 64 hotels in Cairns
     
    Reef Palms
    601 reviews
    #3 of 64 hotels in Cairns
     
    Hilton Cairns
    2,260 reviews
    #6 of 64 hotels in Cairns
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$123 - US$186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Luxury Hotel in Cairns
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Agoda and HotelQuickly so you can book your Rydges Plaza Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Rydges Plaza Cairns Hotel Cairns ,
    • Rydges Plaza Hotel Cairns ,
    • Cairns Rydges Plaza Hotel
    Add Photo Photos
    Traveller (218)
    Room & Suite (53)
    Pool & Beach (8)
    Dining (7)
    Hotel & Grounds (145)
    Bathroom (27)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Reef Palms
    601 reviews
    2.28 km away
     
    Hilton Cairns
    2,260 reviews
    .42 km away
     
    Cairns Plaza Hotel
    1,117 reviews
    1.00 km away
     
    Shangri-La Hotel, The Marina, Cairns
    2,589 reviews
    .66 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jay T
    21 March 2017|
    AnswerShow all 2 answers
    Response from wildbrumby58 | Reviewed this property |
    Legally, I don't thinks so. The balconies are very small, and smoke can enter another unit very easily, so it would be inconsiderate to do so, even if it were legal. Very commendable that you asked.
    0
    Votes
    Jay T
    21 March 2017|
    AnswerShow all 6 answers
    Response from Peni T | Reviewed this property |
    I don't think it's allowed. I believe there's a no smoking policy with a penalty for smoking that applies.
    0
    Votes
    Room Tips
    "they are all good. Backpackers view if you want entertainment."
    Read review
    "Demand a modernised room or don't stay there"
    Read review
    "Pay a bit extra for a higher floor if you want good views."
    Read review
    "Don't stay at this hotel Rygers plaza on Grafton street Cairns"
    Read review
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