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Novotel Cairns Oasis Resort

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122 Lake St, Cairns, Queensland 4870 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$251
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Free cancellation until 22-04-09
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Traveller (105)
Room & Suite (41)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21-07-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Cairns Oasis Resort
Updated 21-07-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 68 hotels in Cairns
Location
Cleanliness
Service
Value
Travellers' Choice
The Novotel Cairns Oasis is a 4.5 star resort featuring a gorgeous lagoon pool, complete with a sandy beach, children's pool and a swim-up bar. The hotel is a short walk from the Esplanade, Cairns city center and the Reef Casino. Recently refurbished lobby and Moku Bar and Grill puts you at ease upon walking into the hotel. The Deluxe Room types have recently been fully refurbished. All rooms are air-conditioned and feature a private balcony, broadband internet and a flat-screen TV. Whether you seeking a casual or more formal fine dining restaurant experience, there are a range of options at Novotel Cairns Oasis Resort.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Kids pool
Taxi service
Car park
Public wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Saltwater pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish, Filipino, Japanese and 2 more
176Reviews13Q+A23Room tips
Traveller rating
  • 106
  • 42
  • 13
  • 5
  • 10
Time of year
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Language
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Popular mentions
Sandra S wrote a review Oct. 17
Brisbane, Australia3 contributions1 helpful vote
Stopped at Novotel in Cairns as we headed back to Brisbane. After being on the road for about a week wanted somewhere nice to stay and previous experiences with Novotel have been great. Upon arrival we took advantage of the pool and swim up bar. Was great to just relax. Dinner that night in the restaurant and breakfast the next morning was also good. All staff were friendly. Also made use of the guest laundry, which at $4 a wash and dry was very economical. Will certainly visit again when next in the area.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded 5 days ago
Sandy, Thank you for taking the time to review our Resort and appreciate you staying with us on your trip back to Brisbane. Our large lagoon style pool with swim up bar is certainly popular and great you were able to chill out and relax. We look forward to welcoming you back again when next up this way. Regards, Scott Grant General Manager
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Lissb23 wrote a review Apr. 2021
Torquay64 contributions54 helpful votes
Hotel's Favourite
What a terrific find the Novotel was. We’ve just returned from 9 nights and we didn’t want to leave. The deluxe room was clean and comfortable. Beds very comfortable. House keeping did a wonderful job cleaning the room daily, they were spotless. Delicious menu, and affordable. We ate at the resort 6 nights out of the 9. The big brekky was delicious and the perfect size. Coffee good too! Try the housemade granola too - divine! The pool is kid friendly and great for us adults too. Sand entry for the little ones, catering for everyone. Swim up bar, cocktails, skewers fresh from the bbq at the pool bar from 5pm..... I could go on! SPECIAL MENTION goes to Deb in the kids room, what a woman! She does a wonderful job daily running the kids activity program. The kids adore her, and she adores the kids. What an asset to your hotel. Thankyou for running a holiday program for the children, our kids loved it. We’ll definitely be back soon, our number one choice in Cairns now. Location is A+ The only advice I could give would be a few more pool lounges for peak times and a second table tennis table. You guys rock!
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Date of stay: April 2021Trip type: Travelled with family
5 Helpful votes
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded Apr. 19, 2021
Lissb2380, Wow what an amazing review, thank you for choosing Novotel Cairns Oasis Resort for your family holiday. Our Deluxe rooms are the room type to book for that new room feel and great you found the bed comfortable. Fantastic your kids enjoyed the Kids activities, this was the first time we tried a full program for the School Holidays. I think Deb enjoyed it as much as all the kids, we are lucky to have her undertaking this for us. We also learnt from the December School holidays that our guests were looking for more options at dinner so we tried the skewers, they were popular, my favorite was the satay Chicken skewers. Appreciate your review, will pass onto our team to ensure we keep up the high level of service and look forward to welcoming you back again. Regards, Scott Grant General Manager
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cheffie2013 wrote a review Oct. 16
Brisbane, Australia80 contributions94 helpful votes
Last stayed here in 2015 and had a great time. Had a short stop on way to Port Douglas. The transformation due to the renovations is amazing. The bar area, restaurant and pool area are fantastic. Excellent staff service everywhere. We had the deluxe family suite which, while beautiful, is located directly above the restaurant so can be noisy. Otherwise very satisfied and would be happy to stay again, but probably in a different room.
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Date of stay: October 2021
Value
Location
Service
Room Tip: Not 259 if you want a quiet room.
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded 6 days ago
Cheffie2013, Thank you for taking the time to review our Resort and appreciate your repeat business. Great to hear you like how the renovation has come together. Sorry you found your room a little noisy, our other suites are located on the 5th & 6th floors. We look forward to welcoming you back again. Regards, Scott Grant General Manager
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blondydon wrote a review Oct. 15
1 contribution
The staff were very friendly and knowledgeable. Nothing was too much trouble. The entire resort was sparkling clean and very well maintained. The serving sizes from Moku were huge. Loved, loved, loved the smoked potatoes! Kia, at reception, was very helpful
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded 6 days ago
blondydon, Thank you for taking the time to review our Resort. Great to hear our team looked after you well especially Kia and found the property well maintained. I agree the smoked potatoes are delicious. We look forward to welcoming you back again. Regards, Scott Grant General Manager
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Ryan A wrote a review Oct. 14
Adelaide, Australia4 contributions8 helpful votes
Had a great stay at the Novatel Oasis, we stayed for 7 nights. The buffet breakfast was very good with plenty of choices and the pool and swim up bar were a highlight. Only negative would be that there could have done with being an extra staff member on in the pool bar during busy periods but considering the unpredictable nature of COVID and travel these days it is also understandable.
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Date of stay: October 2021
Location
Service
Sleep Quality
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded 6 days ago
Rastley_17, Thank you for choosing to stay with us at Novotel Cairns Oasis Resort. We appreciate your constructive comments around staffing for our pool bar and will take actions to resolve. However on a positive note great to hear you enjoyed our buffet breakfast, pool and swim up bar. We look forward to welcoming you back again. Regards, Scott Grant General Manager
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PRICE RANGE
US$83 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cairns oasis hotel cairns, oasis cairns, accor cairns oasis hotel, cairns novotel, oasis resort cairns, oasis hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
314
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Frequently Asked Questions about Novotel Cairns Oasis Resort
Which popular attractions are close to Novotel Cairns Oasis Resort?
Nearby attractions include Muddy's Playground (0.4 km), Esplanade Boardwalk (0.3 km), and Cairns Aquarium (0.09 km).
What are some of the property amenities at Novotel Cairns Oasis Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Cairns Oasis Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Cairns Oasis Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Cairns Oasis Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Cairns Oasis Resort?
Conveniently located restaurants include Mi Piace Espresso Bar, Cruze Coffee, and Gelocchio.
Are there opportunities to exercise at Novotel Cairns Oasis Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Novotel Cairns Oasis Resort located near the city centre?
Yes, it is 0.2 km away from the centre of Cairns.
Are any cleaning services offered at Novotel Cairns Oasis Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Cairns Oasis Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Cairns Oasis Resort?
The staff speaks multiple languages, including English, Spanish, Japanese, Thai, Korean, and Filipino.