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Novotel Cairns Oasis Resort

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Traveller (601)
Room & Suite (187)
Pool & Beach (93)
Overview
  • Excellent20%
  • Very good42%
  • Average24%
  • Poor9%
  • Terrible5%
Travellers talk about
“swim up bar”(145 reviews)
“a pool view room”(29 reviews)
“great pool”(70 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Cairns Oasis Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Novotel Cairns Oasis Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (2,517)
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2,228 results
Traveller rating
478
904
529
201
116
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Time of year
LanguageEnglish
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478
904
529
201
116
Show reviews that mention
All reviewsswim up bara pool view roomgreat poollarge pooltour deskbuffet breakfasttwo blocksstayed here for nightscentral locationport douglasthe great barrier reefesplanadefoxesduskpoolsidecbdtours
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1 - 5 of 2,228 reviews
Reviewed 2 days ago via mobile

from the outside this seemed like a nice place to stay, so we paid our $194 to check in for the night. Our first let down was then being asked to pay an additional $9 to park for the night. Upon entering our dated room...More

Thank Andy N
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 2 days ago

Hi Andy N, Thank you for your review! Please allow me to express my deepest apologies with the experience you had at Novotel Cairns. We are shortly about to refurbish all of our rooms and currently our public areas, once this is completed, this will...More

Hotel's Favourite
Reviewed January 21, 2018 via mobile

Stayed here for 2 nights mid January with a family of 5 before heading to port Douglas. Was slightly apprehensive after reading some poor reviews, so didn't put all our eggs in one basket & booked another hotel for the last night of our trip.......More

2  Thank LeaRiv
Response from Michael J, Manager at Novotel Cairns Oasis ResortResponded January 28, 2018

Thank you for your kind review and I'm so glad you enjoyed your stay with us. I’ll be sure to share with the team. Hopefully we see you again soon kind regards Michael James Rooms Division Manager

Reviewed 3 days ago

The room was spacious and easy to get to and this was important as the hotel is huge. We were close to the pool which was very convienient Parking was provided for our hire car. Staff were happy to recommend nearby places to eat and...More

Thank 255103Sally
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 2 days ago

Hi 255103Sally, Thanks for your review! I am so delighted that you enjoyed your stay with us and found our location convenient! I am sorry to hear that your food took too long to come out, I will pass this onto our Food & beverage...More

Reviewed 4 days ago

One month after making our non refundable reservation for 5 days, Novotel Cairns informed us that they would be renovating the property. Upon arrival, we discovered that meant ear-splitting jack hammering from 10 AM to 4PM each day. The floor and walls vibrate and a...More

Thank wordPeoria
Reviewed 6 days ago via mobile

Stayed for 4 nights as a family, 2 adults, 2 small kids. On the positive side, the location is great, very central. The pool area is also good. Carparking is only $5 a night. Unfortunately the negatives outweighed this. We knew about the construction (the...More

Thank Keith D
View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$116 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (601)
Room & Suite (187)
Pool & Beach (93)
Dining (37)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
Chezza2323
June 29, 2018|
AnswerShow all 5 answers
Response from Loulou75Oz | Reviewed this property |
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each... More
2
Votes
aanchalritesh
December 6, 2017|
AnswerShow all 2 answers
Response from Pamela P | Reviewed this property |
not that I am aware of
0
Votes
Bobbie D
November 16, 2017|
AnswerShow all 5 answers
Response from Pamela P | Reviewed this property |
We used a taxi. Hotel quite close to Airport.
0
Votes
Room Tips
"Ground floor easy access."
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"Request a non moldy room."
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"Rooms in buildings A and D are quieter. Pool view rooms are very good. Can book direct to be more specific..."
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"The rooms with a sea view are probably quieter"
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