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Novotel Cairns Oasis Resort

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2,149 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cairns Oasis Resort
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Showing 1,917: English reviews
Melbourne, Australia
Reviewed 30 July 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Brigitte K
Sunshine Coast, Australia
Reviewed 30 July 2014

We stayed for five nights.Positives...close to town, ok pool. Negatives...this hotel is very dated and run down.Upon checking in our room was very mouldy/musty smelling which was unacceptable with children, so we were shown another room which was better but not available?. We decided to try turning off the old unclean aircon and it improved enough that we could sleep...

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2Thank Tasha T
Brisbane, Australia
Reviewed 29 July 2014

This my 4th stay with the hotel but this time brought family (2 x teens). Excellent hotel, much improved on last year and back to the standard it once was. Pool area is excellent, restaurant is great, staff couldn't be faulted. The only fault I have was that there are no 2 bedroom suites but we were comfortable in the...

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1Thank Steve S
Melbourne, Australia
Reviewed 29 July 2014

A lovely garden area around a very cold pool. Very pleasant staff. Only found out later that wifi was available in the garden area. Piped music in the reception area, restaurant and pool area was often intrusive. Rooms have limited storage and uncomfortable seating. Excellent location within walking distance to central Cairns and Esplanade.

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Thank Eliza283
Australia
Reviewed 28 July 2014

This is now the 3rd time I have stayed at this hotel so I am getting a good feel for it. I must it's great. The swim up pool bar is awesome. It is very close to the centre of town 7 the breakfast buffet has a good selection. I found staff to be very friendly & accommodating. I stayed...

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1Thank Andy0763
Melbourne, Australia
Reviewed 25 July 2014

We stayed with our 2 children in a room with 2 double beds. We found the room quite small with a musty smell. But apart from that everything else was nice. The pool was lovely we spent the best part of 2 days around it and ordered drinks and food for lunch at the poolside which was very nice. The...

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Thank Sarena C
Geelong, Australia
Reviewed 24 July 2014 via mobile

We chose this hotel after searching many others as it catered for all our needs. Close to the airport and a leisurely walk to the Esplanade and City Centre shopping. The rooms are spacious and have comfortable beds, they have the usual facilities but tend to lack storage space and no mini bar for your convenience. Some of the decor...

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Thank WayneAP
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear WayneAP, Thank you for your comments regarding your stay with us when you were in Cairns. I am pleased that you enjoyed the Palm spa as she is a real treasure. I have made a note regarding the lack of storage and the tired decor, this will be brought up when we have discussions regarding our next refurbishment programme....

Brisbane, Australia
Reviewed 24 July 2014

Surprised that this hotel is on the accor list. When I checked in my room had flooded and had a bad smell so I had to be moved into something I can only describe as staff quarters out of the main building down the pathway next to the lifts and across from the gate to the pool so lots of...

Review collected in partnership with Accorhotels.com
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1Thank Glenniem56
Sydney, Australia
Reviewed 24 July 2014

We stayed in the Novotel for a couple of nights over the winter period in July on a voucher and this was our experience: - Good size room with plenty of space. - Balcony had nice views of the mountains. The Cairns show happened to be on during the time we were there and we were able to view the...

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Thank kimbopumpkin
Foster, Australia
Reviewed 23 July 2014

Had a great three days. Perfectly happy with the room, flexible housekeeping staff kindly fitted in around us. We kept coming across George on reception and were always so glad as there seemed to be nothing we could ask about that he couldn't help with. Only negative was that the kitchen need more staff for breakfast, too much expected of...

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Thank MainStreetRevelation

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $128 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#16 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
25 questions
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Brisbane, Australia
Moruya, Australia
4 months ago
Wollongong, Australia
Atlanta, Georgia
over a year ago

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Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside rooms overlooking pool”
 of 5 bubbles varuna33, 20 Mar 2017 | Read review
“Ask for a room with a view of the pool”
 of 5 bubbles johnellisak, 9 Mar 2017 | Read review
“As for a room in the main building.”
 of 5 bubbles CarmenRaynor, 3 Mar 2017 | Read review
“This is an older and very well used hotel. Lotsa of tour busses stay here. It is pretty tired but, you get what tou pay for.”
 of 5 bubbles TiptonH, 1 Mar 2017 | Read review
“Pool view best”
 of 5 bubbles 664paulv, 25 Feb 2017 | Read review
5 of 5