We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Cairns Oasis Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Cairns Oasis Resort
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,186 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Cairns Oasis Resort
See the most recent reviews
Showing 1,948: English reviews
Victoria, Australia
Reviewed 9 August 2014 via mobile

We stayed here for one night with 2 kids. A mixed bag :- Positive: Staff service, wedges at the swim up bar, breakfast. Negative: Freezing Pool - why don't they heat it?!! Room was tiny, beds soft and towels grey - not white and fluffy! Probably better places to stay....

 Report
Helpful?
1Thank Rebecca B
Wollongong, Australia
Reviewed 9 August 2014

I recently Aug 2014 stayed at the Novatel oasis resort Cairns with 5 other friends. Room was spacious overlooking the pool with little balcony. Walking distance to all shops, restaurants, casino, marina, esplanade. Did spend a small amount of time in the fantastic looking pool. Had breakfast the last morning in the hotel was not that much variety for the...

 Report
Helpful?
1Thank Bourky
Sydney, Australia
Reviewed 6 August 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank Lena591
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Melbourne, Australia
Reviewed 6 August 2014

We were disappointed in this hotel on a recent stay. The room had not table, and one very uncomfortable cane chair. There are no chairs on the balcony at all. The food was, at best, decidedly average. There was broken glass and a discarded towel on the roof beneath our balcony. The whole place is very tired. The management were...

 Report
Helpful?
1Thank NeverHome3500
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Travelling_girls2022, Thank you for taking the time to provide valuable feedback on your stay at the Novotel Cairns Oasis Resort. It is only when we are armed with our guests comments about how and what are needed to make their experience better are we able to plan for what we need to do. Your comments about the room’s furniture...

Melbourne, Australia
Reviewed 5 August 2014 via mobile

The Novotel is walking distance to the main Bay. If you arrive at 5 in the morning, like we did, you will be greeted by a hoard of bats like the flying monies from the wizard if oz. The bats are loud and the staff was not overly helpful. Maybe if they actually built a batcave there they could make...

 Report
Helpful?
1Thank Ryanpersad
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Ryanpersad, Thank you for taking the time to provide valuable feedback on your stay at the Novotel Cairns Oasis Resort The colony of the speckled flying fox's that roost in some of the trees that are on the company’s property is a sensitive nature and we are working with Cairns City Council in the most environmental way to ensure...

Reviewed 4 August 2014 via mobile

Novotel Cairns has most of the (basic) amenities you might require: pool, gym, some food services, but no mini bar (small empty fridge provided; but they are not alone in this trend...). On this note, the breakfast was very limited. The rooms are relatively recent. The service provided by staff was basic but we don't recall the staff being particularly...

 Report
Helpful?
Thank aussieWayno
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear AussieWayno, Thank you for taking the time to provide valuable feedback on your stay at the Novotel Cairns Oasis Resort. I must say I was disappointed for you when I read your comments, what is most alarming is the feeling that you got that our team members are unhappy. I have started to talk to the staff members on...

glasgow
Reviewed 3 August 2014

We recently spent four nights at the Novotel in Cairns. The room was spacious, the staff friendly and the pool fantastic. The Breakfast could do with a touch more variety, after four days it becomes pretty boring, however it was good quality. We would stay here again and have no problem singing it's praises to friends (and you all ).

 Report
Helpful?
Thank row62
Reviewed 3 August 2014

We use to stay there all the time..great family local deal $146 with breaky and a nice room....Last stay,we got a stuffy,mouldy room with views of the bats in the tree and bat crap everywhere,price hike and No Breaky.VERY DISSAPOINTING NOVATEL !!! I thought i would give it another go..I opted for a poolview room,which was around $180 with No...

 Report
Helpful?
Thank Simonne H
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Simonne H, Thank you for taking the time to provide valuable feedback on your stay at the Novotel Cairns Oasis Resort. The colony of the speckled flying fox's that roost in some of the trees that are on the company’s property is a sensitive nature and we are working with Cairns City Council in the most environmental way to...

Bracknell, United Kingdom
Reviewed 3 August 2014

Only stayed here one night after a late evening flight into Cairns and just had time for a quick dip in the pool next morning which was lovely...definitely one of the best features of the hotel! The area around the pool was also nicely green and planted. Breakfast was good and the staff were friendly and helpful. We wished we...

 Report
Helpful?
Thank BackinBracknell
Melbourne, Australia
Reviewed 3 August 2014

My wife and I needed a short 'warm break' away during a cold Melbourne winter. We loved staying here and were lucky enough to have a suit with the spa bathroom. The rooms are going to need a face lift in the near future however the king bed was very comfortable everything worked and the room was clean. We looked...

 Report
Helpful?
Thank JVanStav

571 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (493)
Viewed
View from Room (27)
Viewed
Pool/Beach Area (77)
Viewed
Room/Suite (100)
Viewed
Hotel & Grounds (70)
Viewed
Bathroom (29)
Viewed
Dining (18)
Viewed
Family/Play Areas (3)
Viewed
Other (169)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (20)
Viewed
Dining (6)
Viewed
Pool/Beach Area (5)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.2 km away
DoubleTree by Hilton Hotel Cairns
0.7 km away
Shangri-La Hotel, The Marina, Cairns
0.8 km away
Pullman Cairns International
Show Prices
Show Prices
Show Prices
0.4 km away
Cairns Plaza Hotel
Cairns Plaza Hotel
#10 of 64 in Cairns
1,059 reviews
1.7 km away
Reef Palms
Reef Palms
#3 of 64 in Cairns
555 reviews
0.8 km away
Pullman Reef Hotel Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $135 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Expedia, Travelocity, Hotels.com, ACCOR, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Novotel Cairns Oasis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#16 Luxury Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
28 questions
Ask a question
Brisbane, Australia
Moruya, Australia
5 months ago
Wollongong, Australia

See all questions (28)

Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool Room affords nice views.”
SKIINGScotland, 16 Apr 2017 | Read review
“Inside rooms overlooking pool”
varuna33, 20 Mar 2017 | Read review
“Ask for a room with a view of the pool”
johnellisak, 9 Mar 2017 | Read review
“As for a room in the main building.”
CarmenRaynor, 3 Mar 2017 | Read review
“This is an older and very well used hotel. Lotsa of tour busses stay here. It is pretty tired but, you get what tou pay for.”
TiptonH, 1 Mar 2017 | Read review
5 of 5