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Novotel Cairns Oasis Resort

2,386 reviews
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Traveller (543)
Room & Suite (156)
Pool & Beach (86)
Overview
  • Excellent20%
  • Very good43%
  • Average24%
  • Poor9%
  • Terrible4%
Travellers talk about
“swim up bar”(131 reviews)
“a pool view room”(29 reviews)
“great pool”(67 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Cairns Oasis Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (2,386)Write a Review
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456
863
500
195
104
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All reviewsswim up bara pool view roomgreat pooltour deskbuffet breakfastpool sidetwo blockscentral locationthe great barrier reefesplanadefoxesduskcbdtoursaustralialagoonbbq
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801 - 805 of 2,118 reviews
Reviewed 21 January 2015

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Review collected in partnership with Accorhotels.com
Thank linfam2015
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 3 March 2015

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Reviewed 19 January 2015

The reviews here were not good and they were right. Yes, the sand pool is great but never has beach towels.The rooms need a serious up lift. Staff seems helpfull but have an attitude...whatever is wrong is the responsibility of the managementMore

2  Thank Eduardo D
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 3 March 2015

Dear Realdutchman, thank you for your review of the hotel on your visit to Cairns. It is our guest feedback that we know where we can improve our service as wel as our product. We are in the process of presenting to our Owners recomendations...More

Reviewed 17 January 2015 via mobile

Spent 5 nights in a room overlooking the pool and were very reluctant after reading reviews. Our stay was very enjoyable. Breakfast was nice. Your desk ladies were all very helpful. Location was perfect as was pool. Rod a little tired but very clean. Would...More

2  Thank julie t
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear julie t, thank you for your review on your stay in our hotel when visiting Cairns. It is pleasing to hear that you enjoyed yourself and we are in a great location to explore Cairns and the region. We look forward to welcoming you...More

Reviewed 16 January 2015

Stayed for three nights in January 2015. Hotel old and tired. Beds softest and all family unable to sleep properly - raised this issue with staff with no response. Other people we know were there also and experienced the same. Fairly well booked out and...More

2  Thank Annette C
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear Annette C, Thank you for your review when you stayed with us I am sorry to hear that your experience was not as positive as expected. With our beds we do get comments that our beds are either too soft or too hard and...More

Reviewed 15 January 2015

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Review collected in partnership with Accorhotels.com
1  Thank Kathy G
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$116 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (543)
Room & Suite (156)
Pool & Beach (86)
Dining (28)
Hotel & Grounds (321)
Bathroom (30)
Family and Play Areas (3)
Questions & Answers
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aanchalritesh
6 December 2017|
AnswerShow all 2 answers
Response from Pamela P | Reviewed this property |
not that I am aware of
0
Votes
Bobbie D
16 November 2017|
AnswerShow all 5 answers
Response from Pamela P | Reviewed this property |
We used a taxi. Hotel quite close to Airport.
0
Votes
Bobbie D
16 November 2017|
AnswerShow all 6 answers
Response from jays4 | Reviewed this property |
You are 1 block (250m) from the Esplanade - fronts the ocean. This is not a swimming area due to crocs and stingers. However just a few 100m on there is a very large waterfront pool/BBQ/boardwalk area which has families... More
0
Votes
Room Tips
"Try to get a pool view room."
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"Ask for pool view"
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"flying fox bats are very bad in this area, use undercover parking area. Elevator lifts are very slow (stairs..."
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"Ask for a view over the pool"
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