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Pullman Cairns International

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#7 of 68 Hotels in Cairns
Certificate of Excellence
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Pullman Cairns International
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1,863 Reviews from our TripAdvisor Community

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Showing 1,708: English reviews
Sydney, New South Wales, Australia
Reviewed yesterday NEW

We had a week here and overall it was very pleasant. Extensive breakfast, kind staff who put together an afternoon coffee and cake spread (to die for), and a good bar to relax in at night after dinner somewhere. We got a nice upgrade when checking in (we are Accor members) and staff fixed a couple of minor issues without...

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Helpful?
Thank Ron S
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Ron S, Thank you for taking the opportunity to review our hotel, it is wonderful to hear that your stay with us was enjoyable and relaxing! I am pleased that the team were friendly and accommodating and we hope to welcome you back to the hotel again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager

Innsbruck
Reviewed 3 days ago NEWvia mobile

A very fine hotel in the center of town. A lobby like one of the grand old palace hotels. Nicely appointed, nice rooms, good bathrooms - but no separate shower. Excellent breakfast with a fine selection of fruit, cheeses, egg dishes. Great location - walking distance to all relevant places in town.

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Helpful?
Thank UrsulaHans
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi UrsulaHans, Thank you for your review of our hotel, I am pleased that you enjoyed your stay with us. We appreciate your feedback and look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Hong Kong, China
Reviewed 4 days ago NEW

Stayed at the Pullman Cairns International on Nov 30 – Dec 04 2016, I am a Accor Plus member and I think this is the worst Accor property I have ever stayed. I never wrote a review on Trip Advisory but I think I need to share my bad experiences with you all and advise to avoid this hotel if...

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Helpful?
Thank Angus L
Melbourne, Australia
Reviewed 1 week ago NEW

Having stayed at the Pullman International Cairns in September 2016, I can only compliment them on their customer service and the room was very clean and well equipped and bathroom was exquisite. Location is close to everything.

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Helpful?
1Thank Noelene4
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Noelene4 Thank you for your review, we appreciate your feedback on your stay and I am pleased that the team were welcoming and friendly! We look forward to welcoming you back again soon. Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Reviewed 1 week ago via mobile

It was my second stay at this hotel. The staff are very professional and genuinely nice. Great location and a fabulous pool and spa. Great for a relaxing getaway. Housekeeping standard was very high. Room was very well presented and comfortable. I thoroughly enjoyed my little getaway and will stay again. Well done, and thank you Pullmam International Cairns

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Helpful?
Thank Brad N
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Brad N, Thank you for taking the opportunity to review our hotel, I am pleased that you second stay with us was just as memorable, and the team were welcoming and friendly. I am pleased that you had the opportunity to enjoy our pool and spa areas also, it is a great place to relax and enjoy the sunshine...

San Pedro, Belize
Reviewed 1 week ago via mobile

I arrived at the Hotel at 6:30am after a very long overnight bus trip. The hotel staff were excellent, letting me shower in the gym and storing my bag for the day. Great amenities and excellent breakfast buffet

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Helpful?
Thank Malicki90
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Malicki90, Thank you for your review, I am delighted that your stay was enjoyable and the team were able to accommodate you after such a long trip! I am pleased you had the opportunity to enjoy our buffet breakfast and we look forward to welcoming you back again when you next visit Cairns! Kind Regards Leissa Prouchandy Guest Experience...

Reviewed 1 week ago

We visited here as part of a Vantage Tour group and for all of the hotels we stayed at, this one was disappointing. For one the beds are small and uncomfortable... they are very soft. The other issue is the unfriendly nature of the staff. I believe this to be a management problem because we witnessed first hand their handling...

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Helpful?
Thank Richard M
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Richard M Thank you for taking the opportunity to review our hotel, I am disappointed that your stay did not meet expectation. Firstly I am sorry that the bed in your room was not comfortable, and we could not look for a resolution to this issue during your stay with us. We do offer king beds for guests who...

Sydney, Australia
Reviewed 1 week ago

Stayed here for three nights while on a work trip. Had a great view from my room- worth getting up for sunrise for. Bed was super comfortable and the maid service was very friendly and helpful. Also loved the pool- had colleagues staying at other hotels, but the pool here was certainly the best. Breakfast was nice as well, many...

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Helpful?
Thank Christopher H
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Christopher H Thank you for taking the opportunity to review our hotel, I am delighted that your stay with us was comfortable and the team were welcoming and friendly. I am pleased you had the opportunity to enjoy our pool area, it is magnificent! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience...

Saskatoon, Canada
Reviewed 1 week ago

This being my 4th 'annual' visit to Australia, I had some question in my mind about whether making the trip again next year would be in the cards. My stay at the Pullman International Cairns last week virtually assures a return visit, as it will be a joy to return to such a magnificent hotel. Given that Cairns is smaller...

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Helpful?
1Thank 2112Rush2013
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi 2112Rush2013 Thank you for taking the opportunity to tell us about your wonderful stay, I am delighted that we have convinced you to return once again to beautiful Cairns! I am pleased the team were friendly and welcoming and took the time to provide you with such exceptional service! Thank you once again for your comments and we look...

Reviewed 1 week ago via mobile

Very good hotel, staff was extremely helpful Room was always cleaned and up to a very high standard. Close to everything all in all great time. Had a great time. With my partner plenty to go do and see !!

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Helpful?
Thank John K
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi John K Thank you for your review, I am delighted that you enjoyed your stay with us and the team were helpful and friendly! I am pleased that the room was clean and comfortable, and we look forward to welcoming you back when you next visit Cairns! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $163 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#6 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
21 questions
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms opposite the casino will have some noise on Saturday night - rest of the week is quiet.”
 of 5 bubbles RonS217, 7 Dec 2016 | Read review
“Try for a higher floor if you would like a view.”
 of 5 bubbles Noelene4, 1 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles 131RichardM131, 29 Nov 2016 | Read review
“Select a marina ocean view room”
 of 5 bubbles Bali1961, 21 Nov 2016 | Read review
“Rooms higher up have very good views at the back over the City and ranges and at the front over the sea.”
 of 5 bubbles Raitman, 14 Nov 2016 | Read review
5 of 5
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