We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Pullman Cairns International

Show Prices
#5 of 68 Hotels in Cairns
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Pullman Cairns International
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,908 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pullman Cairns International
See the most recent reviews
Showing 1,748: English reviews
Reviewed 3 weeks ago via mobile

You can expect extremely well shaped rooms with enough space to work around. Lobby is wonderful and inviting. Staffs are accommodating and a bit laid back as expected in the tropical wet. Service is not always on top as presumed in a 5star environment. But I guess the busy Christmas day kept them preoccupied. Perhaps, if they would not make...

 Report
Helpful?
2Thank Marylou L
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Marylou L Thank you for taking the opportunity to review our hotel, I am pleased that you enjoyed your stay with us and your room was comfortable and accommodating. I am disappointed that our service standards did not meet your expectation in some instances, and please rest assured I will address this with our team. Thank you once again...

Reviewed 3 weeks ago via mobile

I booked a table for 2 only a week before and the reservation process was very easy. When we arrived we were greeted with a glass of champagne. We were seated next to a window with a lovely outlook and the tables were nicely spaced out. We were looked after by Saskia and she was very friendly. The buffet was...

 Report
Helpful?
Thank Mike P
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Mike P Thank you for taking the opportunity to give us feedback on your Christmas dining experience in Cocos - I am delighted that it was thoroughly enjoyable! We appreciate your comments and please rest assured I will pass these onto the team, who will appreciate the recognition, particularly Saskia. Thank you once again for your feedback and we...

Cairns, Australia
Reviewed 3 weeks ago via mobile

We went for Christmas Eve dinner. Food was great but service poor not what I expect for five star. Despite a booking I had to ask for a high chair, we never got asked if we wanted drinks I had to constantly ask for water and our table to be cleared plus we were put in a extremely hot corner...

 Report
Helpful?
Thank Catherine139
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Dear Catherine139 Thank you for taking the opportunity to review our Coco's Restaurant, I am disappointed that your dining experience did not meet expectation. Please accept my apologies that the service you received was less than attentive, and rest assured I will address your comments with our Food and Beverage Manager accordingly. We would love the opportunity to welcome you...

Swindon, United Kingdom
Reviewed 3 weeks ago

From the street looks a traditional high rise tower - on entering mind put at rest - efficient check-in, charming staff. The bar area is relaxing and welcoming. Not a modern property, the room was a good size with excellent furnishings/bathroom. Well situated for the CBD/cruise terminal/Esplande. (we were overnighting before embarking with Coral Expeditions). We did eat out although...

 Report
Helpful?
Thank 62Stephen
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi 62Stephen, Thank you for your review of our hotel, I am pleased that your stop over prior to visiting the maginficent Great Barrier Reef was an enjoyable one, and the team were welcoming and friendly! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Reviewed 3 weeks ago

Having an end of year Christmas afternoon tea in this gloriously elegant hotel's coffee lounge and were treated to an exquisite 'high tea' instead of the 'afternoon tea' we ordered. This was compliments of the food and beverage manager who apologized for the misheard order! We were so pleased and the food was indeed delicious. It really made our day,...

 Report
Helpful?
Thank Y H
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Y H Thank you for your review, I am delighted that you had the opportunity to enjoy our beautiful high tea selection in the Lobby Bar! We hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Cairns, Australia
Reviewed 3 weeks ago

great service, great room. loved staying here - great location. I hadn't stayed here before so was very happy with the hotel the welcome was lovely check in so fast walking distance to everywhere across from the casino

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank talia16car
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi talia16car Thank you for your review I am pleased that your first stay with us was so enjoyable! I am delighted our team were welcoming and the location was convenient, and we look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Melbourne, Australia
Reviewed 4 weeks ago via mobile

My husband had a business trip in Cairns and I tagged along. We stayed 3 nights at Pullman and I loved my stay there. The foyer is stunning! Rooms are huge, comfortable and very clean. The pool area is fabulous too. The hotel is in an excellent location, everything is in walking distance. The staff were amazing. We arrived early...

 Report
Helpful?
Thank Bel_Aussie
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Bel_Aussie Thank you for taking the time to review our hotel, I am delighted that you enjoyed your stay with us! I am pleased that the team were welcoming and accommodating through out your stay and that we were able to accommodate an early arrival. Thank you once again for your comments and we look forward to welcoming you...

Edmonton, Alberta
Reviewed 4 weeks ago

At the Cairns Airport we purchased tickets from the Sun Palm Transport Group desk, which operates a (mini-bus) shuttle transfer service. For 3 people from the Airport to the Pullman hotel (and return) we paid $40 total (less than $7 per person, each way). It took 15 minutes to get to the hotel. Returning to the Airport on a Mon...

 Report
Helpful?
Thank keller3
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi keller3 Thank you for taking the time to review our hotel, I am please that you enjoyed your stay with us and found the hotel to be well located. We appreciate your feedback and look forward to welcoming you back when you next visit Cairns. Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Melbourne, Australia
Reviewed 4 weeks ago via mobile

A quick little visit for work and this place ticked all the relevant boxes. But I tend to agree with other reviewers it is more 4 stars than 5! The room was clean, tidy and well presented. The pool area was tired but ok for the quick dip. Breakfast was busy and bustling. Served to table very quickly and the...

 Report
Helpful?
Thank my1stmac
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi my1stmac, Thank you for your review, I am pleased that you enjoyed your stay for the most part and had the opportunity to use our facilities. Our pool area has recently been refurbished, so am surprised you found this area tired, however I am pleased the room was clean and comfortable. Thank you once again for your feedback and...

Townsville, Australia
Reviewed 4 weeks ago via mobile

Cairns is spoiled for hotel choice however I stay at The Pullman International whenever I'm Cairns on business. I have stayed quite a few times this year and will again be frequently in town in 2017. The staff are fantastic and the best that I have seen in any hotel in Australia. Very friendly, helpful and attentive to all your...

 Report
Helpful?
Thank gads83
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi gads83 Thank you for your review, I am delighted that you enjoy your stay with us whilst in Cairns for business! It is always a pleasure to hear from our regular guests and we look forward to welcoming you back again in 2017! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

635 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (604)
Viewed
Room/Suite (101)
Viewed
Hotel & Grounds (92)
Viewed
Pool/Beach Area (42)
Viewed
Dining (11)
Viewed
View from Room (79)
Viewed
Bathroom (31)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (246)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (5)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.5 km away
Shangri-La Hotel, The Marina, Cairns
0.1 km away
Pullman Reef Hotel Casino
0.2 km away
Hilton Cairns
Hilton Cairns
#6 of 68 in Cairns
2,016 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
DoubleTree by Hilton Hotel Cairns
0.8 km away
Novotel Cairns Oasis Resort
0.2 km away
Pacific Hotel Cairns
Pacific Hotel Cairns
#7 of 68 in Cairns
366 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $165 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and ACCOR so you can book your Pullman Cairns International reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are remodeled rooms.”
 of 5 bubbles DeeDeeJ_11, 12 Jan 2017 | Read review
“Premium room - 14-16th floors - outstanding balcony views !”
 of 5 bubbles Deanmcc007, 7 Jan 2017 | Read review
“Main street facing rooms give a partial view of the seafront”
 of 5 bubbles 62Stephen, 24 Dec 2016 | Read review
“They are all excellent.”
 of 5 bubbles 950yh, 22 Dec 2016 | Read review
“Ask for a room on a high floor not facing the casino.”
  • View from the Room
 of 5 bubbles keller3, 19 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay