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Pullman Cairns International

PullmanUS$118*
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#6 of 64 Hotels in Cairns
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Pullman Cairns International
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2,036 Reviews from our TripAdvisor Community

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Showing 1,863: English reviews
Sydney, NSW
Reviewed 14 September 2015

Nice and close to shops. We had a good view and it is right across from the casino. Good breakfast and clean room. Staff were helpful and friendlay. Only Downside to being so close to casino was noise at night. There is an onsite gym and spa but we were busy and didn't have the time to have a spa...

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Helpful?
Thank MsMSydney
Paul M, General Manager at Pullman Cairns International, responded to this review

Thanks for your comments, a Vie Spa treatment is simply a must next time you stay with us! Thanks again, we hope to see you again soon.

Sydney, Australia
Reviewed 14 September 2015

Review collected in partnership with Accorhotels.com
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1Thank barrycheyney
Paul M, General Manager at Pullman Cairns International, responded to this review

Perth, Australia
Reviewed 12 September 2015

Just fabulous all round, breakfast is delicious and great variety, rooms are clean and comfortable, service is excellent, room service meals are tasty and generous (try the B.L.A.T) wifi was was fast and consistent.

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Helpful?
Thank skyerush
Paul M, General Manager at Pullman Cairns International, responded to this review

Thank you for your review, we are really pleased that you enjoyed our breakfast offering, we are continually working to ensure it is at a high standard. Thanks again!

Telford, United Kingdom
Reviewed 12 September 2015 via mobile

We travelled here from Sydney. It was such a relief to come to this gorgeous hotel. It is charming to look at and very well situated for getting around town. The rooms were a little tired but very pleasant and a lovely balcony to sit out on. A good breakfast with lovely made to order omelettes. A really nice stay

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Helpful?
Thank Willsmum_13
Paul M, General Manager at Pullman Cairns International, responded to this review

Thanks for reviewing our hotel, it was lovely to have you! I bet the weather was a little nicer up here too! Thanks again for your comments.

Surfers Paradise, Australia
Reviewed 12 September 2015 via mobile

The only reason I haven't allocated a 5th star for this hotel was because on the weekend the noise from the street across the road was horrendous! The hotel itself is fantastic. Best location in Cairns, gorgeous pool, large sized rooms and bathroom and very good staff. We had a deluxe harbour view room and it was fantastic. Very comfortable...

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1Thank mrscraigbro159
Paul M, General Manager at Pullman Cairns International, responded to this review

Thanks for the great review despite the noise issues that you encountered. We are pleased that you enjoyed the facilities and were able to have a good stay regardless.

Washington DC, District of Columbia
Reviewed 11 September 2015

I recently organized a conference at the Pullman international hotel. All of the attendees thought that the hotel and location was fantastic. The staff were very friendly, the food was great and the hotel certainly worth its five stars. Would not hesitate returning.

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Helpful?
Thank Roger W
Paul M, General Manager at Pullman Cairns International, responded to this review

Thanks for the great review, it's pleasing to hear that your conference went well and that the attendees enjoyed their time with us as well. We look forward to welcoming you back again!

Houston, Texas, USA
Reviewed 10 September 2015

Hotel is at a very good location. building is very impressive but rooms need makeover!! carpet is old and had a muggy smell. Bed very uncomfortable and bed sheet had a stain. Front desk service was average. Buffet Breakfast was good but again service was poor. we had a room with Balcony and a nice view.

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Helpful?
Thank spring68_11
Paul M, General Manager at Pullman Cairns International, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the...

Brisbane, Australia
Reviewed 10 September 2015

This is a lovely hotel, the service is very good. It is however getting very tried and need of a refurb if it is going to compete at the 4 star level. Very small TV that really didn't work well..remote didn't always work and some stations not available. I would have rated it a 4 expect on checkout the amount...

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6Thank pptuck
Paul M, General Manager at Pullman Cairns International, responded to this review

Thanks for taking the time to write a review about your recent experience. I'm sorry to hear about the little hiccups that occurred during your stay, please accept my sincere apologies. We hope to get another opportunity to serve you better in the future.

Sunderland, United Kingdom
Reviewed 10 September 2015

We were apprehensive about staying here as had read mixed review about. However we should not have have worried. From pulling up outside at the grand entrance and the grand reception area we knew were were going to be pleased and we were. The hotel was clean and well presented throughout. The rooms were a good size and clean. We...

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Helpful?
Thank nicky r
Paul M, General Manager at Pullman Cairns International, responded to this review

Thank you very much for review, we sincerely appreciate it! We are very pleased to hear that you and family had a lovely holiday in Cairns and it sounds like you certainly took advantage of our location and explored the area! We hope to see you back here again.

Sydney, Australia
Reviewed 9 September 2015 via mobile

The Pullman is in a great location close to restaurants and the marina. The hotel room was a little dated. We chose a queen bed room but it seemed more like a double. The bed was very uncomfortable and rolled around on every turn. We decided to stay another night in cairns but the hotel didn't offer a special rate....

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Helpful?
2Thank Allichap
Paul M, General Manager at Pullman Cairns International, responded to this review

Thank you for your feedback regarding your recent visit. We are sorry to hear that the bed did not meet your expectations, please accept our sincere apologies. We understand that a good night's sleep is a must and we are working hard on this issue currently. Thanks again for your feedback.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $173 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#5 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
31 questions
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a 'mountain view' room which would've been fine except for the noise. Try to get an ocean view.”
JohnDHab, 23 May 2017 | Read review
“The pool is on the third floor, so if you have kids it's a good floor to be on.”
vanessarC4500MM, 19 May 2017 | Read review
“Rooms on the East have a view of the inlet whilst the West looks at the mountains.”
620peterw, 16 May 2017 | Read review
“Make sure there is no musty smell”
161vald, 16 May 2017 | Read review
“The higher the floor the better”
annefU6782SY, 11 May 2017 | Read review
5 of 5
Pullman
US$118* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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