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Pullman Cairns International

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Traveller (785)
Room & Suite (337)
Pool & Beach (86)
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Overview
  • Excellent46%
  • Very good37%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“seafood buffet”(68 reviews)
“pool deck”(27 reviews)
“lobby bar”(22 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,320)
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2,117 results
Traveller rating
938
784
278
71
46
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All reviewsseafood buffetpool decklobby barharbour viewbeautiful hotelrooms are largeroom servicetwo double bedstour deskbit datedport douglasthe great barrier reefcasinoconciergegymesplanadeconference
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611 - 615 of 2,117 reviews
Reviewed June 25, 2016

I'm an Accor Advantage Plus member (have been for about 15 years) & I rarely use my complimentary room night per year. But I had occasion to & decided to see if I could get a room the next night. I was pessimistic as I...More

1  Thank SamarTraveller
Response from Paul M, General Manager at Pullman Cairns InternationalResponded June 30, 2016

Dear SamarTraveller, Thank you for taking the time to write a Trip Advisor post following your recent stay at Pullman Cairns International, I am disappointed to read that we did not read the requirements of your booking and have your room correctly prepared for you...More

Reviewed June 24, 2016

The location was the best thing about this hotel. The lobby is breathtaking and very grand, but that's where the praise ends. First thing I noticed upon entering our room (812) was an awful stale musty smell, I thought it would go away after we'd...More

Review collected in partnership with Accorhotels.com
Thank Marian B
Response from Paul M, General Manager at Pullman Cairns InternationalResponded June 30, 2016

Dear Marian B, Thank you for taking the time to post a Trip Advisor review following your recent stay at Pullman Cairns International, I am sorry that the Hotel did not live up to your expectations please accept my apologies. I will share your comments...More

Reviewed June 23, 2016

We stayed for 6 days. It was like we went back in time - colonial times. The hotel has nice foyer but the rest of the hotel has been decaying off. Not helpful staff and the breakfast was low quality (not for 5* star hotel...More

Review collected in partnership with Accorhotels.com
1  Thank martinmcz
Response from Leissa P, Guest Relations Manager at Pullman Cairns InternationalResponded July 3, 2016

Hi martinmcz Thank you for your review, we appreciate you taking the opportunity to provide us with feedback on your stay. I am sorry that your stay did not meet expectation, please accept my sincerest apologies. We are currently in the planning process of a...More

Reviewed June 22, 2016

Our deluxe room on the 14th floor, was larger than average, with a balcony overlooking the inlet. Furnishings although a little dated, were comfortable, well maintained and fitted in with the ambience of the hotel. All members of staff we encountered were friendly and efficient....More

Review collected in partnership with Accorhotels.com
1  Thank adenoz
Response from Paul M, General Manager at Pullman Cairns InternationalResponded June 28, 2016

Dear adenoz, Thank you for writing a Trip Advisor post following your recent stay at Pullman Cairns International, I am glad that you enjoyed your stay with us, as a valued Le Club AccorHotels loyalty member your feedback is very important to us. Thank you...More

Reviewed June 22, 2016 via mobile

We stayed twice during our time in Cairns (before and after a live aboard). First off the staff here is excellent. Friendly and helpful. Our room was ready early and they stored our luggage for us while on the liveaboard. The included buffet breakfast was...More

1  Thank Trilobite2006
Response from Paul M, General Manager at Pullman Cairns InternationalResponded June 28, 2016

Dear Trilobite2006, Thank you for taking the time to write a Trip Advisor post following your recent stay at Pullman Cairns International it is always a pleasure to receive positive feedback. I am glad to read that it was useful to leave your luggage with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$136 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#5 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$136 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#5 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (785)
Room & Suite (337)
Pool & Beach (86)
Dining (52)
Amenities (13)
Business Centre & Event Rooms (4)
Questions & Answers
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concretewoman
December 23, 2017|
AnswerShow all 6 answers
Response from Kristen S | Reviewed this property |
Yes, they have a Nespresso machine and a kettle.
1
Vote
allantodd6
November 25, 2017|
AnswerShow all 9 answers
Response from margotb228 | Reviewed this property |
Breakfast was $37 per person' very expensive but the best buffet breakfast I have had on my travels.
1
Vote
KatDuck
November 18, 2017|
AnswerShow all 11 answers
Response from Christine F | Reviewed this property |
In October not walking around but they have a call phone and you can order food/ drink and they deliver to pool area
1
Vote
Room Tips
"Go for as close to top floor as possible for view"
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"premium floors have the views"
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"I love level 14. Harbour view rooms are the nicest!"
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"Get a sea view"
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