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Rydges Esplanade Resort Cairns

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1,032 Reviews from our TripAdvisor Community

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Showing 943: English reviews
Wanaka, New Zealand
Reviewed 2 days ago NEW

We booked this hotel through an online travel website and were frankly disappointed. The hotel had clearly seen better days, looking tired and in need of a make-over. This may well have been about to happen as our room - which felt like the furthest room from the lifts that we have ever experienced, almost needed a map to find...

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Helpful?
Thank waterworth19
Melbourne, Australia
Reviewed 4 days ago NEW

Hotel is off the pace and a good 1+km to the heart of Cairns where all the activity is. There are few restaurant options close. When I called reception to query why my room had not been cleaned, I was told that unless I explicitly put the "clean my room" tag on my door, my room would only be cleaned...

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Thank Chris B
Crewe, United Kingdom
Reviewed 6 days ago NEWvia mobile

Upon arrival to the hotel I was directed to my room, it was comfortable and overlooked the pool. The hotel is situated close to the boulevard and outdoor gyms, it's only about 20 minutes walk along to the main shopping area. It has plenty of food eateries and outdoor BBQs close by also. Has great links for dya trips including...

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Thank RachSteaders
Melbourne, Australia
Reviewed 1 week ago

We (2 kids, 2 parents and grandma) had a lovely family holiday in a 2 bedroom apartment. Apartment perfectly suitable for our needs - an extra sharp knife or two would have been handy, as we did cook a few meals. Location is perfect if you have kids as there is a lot to do pretty much across the road...

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Thank Mandy B
Reviewed 2 weeks ago via mobile

Stayed here one night, hotel staff was friendly and let us check in early and took care of all our luggage. About a 15min walk to the city center. The rooms are well kept. The concierge was helpful in booking our transport.

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Helpful?
Thank Annamaria O
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Annamaria O, Thank you for your recent comments - it was pleasing to read that you found the team to be both friendly and helpful. We trust that you enjoyed your overall time in Cairns and hope to get an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. General Manager.

Reviewed 2 weeks ago via mobile

We've stayed in many 4* Rydges over the years and they all seem to have the same good points and bad points. Rydges Esplanade Cairns is no exception. Good: Bar, and restaurant including breakfast was good and of a 4* expectation. Outlook and location were quite good. Staff were very friendly. Free onsite parking was a massive bonus for us....

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Helpful?
1Thank oj_sb
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear oj_sb, Thank you for your recent review. We certainly appreciate the time taken to highlight not only the positive aspects of your stay but also the areas where you felt we can improve. It is only through such feedback that we can find ways in which we can enhance the overall guest experience. We trust that you enjoyed your...

Reviewed 2 weeks ago via mobile

Suitable for an overnight stay for a basic price. A few things that we were not impressed with but not worth a bad review for. Main concern was the aircon- ancient system, even on low it was freezing. We had to sleep with blankets & balcony door half opened in January!! It this age of energy efficiency importance I would...

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Helpful?
Thank Miranda B
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Miranda B, Thank you for your recent review. I would like to take this opportunity to let you know that we have engaged the services of an energy consulting firm to advise on areas of the building that we need to focus on - once these findings are known we will action as part of the overall refurbishment plan...

Sydney, Australia
Reviewed 3 weeks ago

My partner and I stayed here for 2 nights after 5 days in Port Douglas and before heading home to Sydney. The hotel delivered in terms of a clean and spacious room, good service (generally) and a decent breakfast. I really liked having the option of being given credit for food and beverage if we didn't want our rooms cleaned....

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Helpful?
Thank tirelesstraveller204
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear tirelesstraveller204, Thank you for your recent review. It was pleasing to read that we were able to meet your expectations and that you enjoyed the benefits of our "green program". We trust that you enjoyed your overall time in Far North Queensland and that you will get an opportunity to visit us again in the near future. Kind Regards,...

Cairns, Australia
Reviewed 3 weeks ago

The photo of the room was not like the room. Small for the price. No patio furniture which seemed strange but were told that was because of the winds that blow it off. When requested they brought 3 chairs. The grouting between the tiles on the walls and floor was very dirty and had not been cleaned as the mould...

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Helpful?
Thank barbarad2882
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear barbarad2882, Thank you for your feedback and my apologies for the areas where we fell short of your expectations. It is however through such feedback that we can improve on the overall guest experience and I will certainly ensure that your comments are shared with the team. We do hope that you would consider staying with us again and...

Brisbane, Australia
Reviewed 3 weeks ago

My husband and I stayed at this hotel for 4 nights. Our room was located on 8th floor with a sea view which was wonderful. Loved waking up to this view every morning. All staff were very friendly and extremely helpful. Breakfast was great with plenty of choice plus a pancake making machine which was very popular with young and...

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Helpful?
Thank Linda L
andrew W, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Linda L, Thank you for recent review and recommendation. It was pleasing to read that you enjoyed your time with us and that you found the team to be both friendly and helpful. Over the next few months we will be commencing various upgrades in and around the resort of which the gym and tennis courts will certainly be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $120 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#15 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travellers.
16 questions
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles barlo55barlo, 19 Jan 2017 | Read review
“Pay a little extra for a nice sea view room”
 of 5 bubbles tirelesstraveller204, 1 Jan 2017 | Read review
“Higher floors for best views.”
 of 5 bubbles barbarad2882, 31 Dec 2016 | Read review
“Ask for a room with ocean views”
  • Enjoying a nice cup of tea with a beautiful view
 of 5 bubbles mikkiconnell, 28 Dec 2016 | Read review
“Get a room away from the pool area.”
 of 5 bubbles themets2016, 10 Dec 2016 | Read review
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