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Rydges Esplanade Resort Cairns

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1,058 Reviews from our TripAdvisor Community

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There are newer reviews for Rydges Esplanade Resort Cairns
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Showing 969: English reviews
Cairns, Australia
Reviewed 2 weeks ago via mobile

We felt right at home when we stepped into Rydges Esplanade, cairns. The rooms are too rate, clean and fresh. The staff in the restaurant are fantastic and attentive whilst at the same time almost unnoticeable A big thank you to Courtney. The best Barista in Cairns for her conversation , and what looked like a flat out work environment....

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Helpful?
Thank Allan H
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Allan H, Thank you for your recent feedback - both Courtney and the team here were pleased to know that they had made a real difference to your stay. Thanks again for patronage and we hope to get an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. General Manager.

Dover, United Kingdom
Reviewed 2 weeks ago

I stayed at Rydges in January for my last night of my holiday. I stayed with my daughter. The hotel is in an excellent location, far enough away from the busy nightlife of Cairns but close enough to walk to and it is a lovely walk along the Esplanade. The staff on arrival were warm and friendly and efficient. We...

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Helpful?
Thank Jo B
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Jo B, Thank you for taking the time to review your recent stay with us. It was pleasing to read that you made the most of your short time with us and we certainly hope that should you have an opportunity to return you will be able to enjoy more of what the resort and Cairns has to offer....

Brisbane, Australia
Reviewed 3 weeks ago

I found this hotel great....the mountain views were great, the room was spotless, spacious and well equipped. The amenities (pool and gym) handy and more than adequate. The staff were friendly, very helpful and always approachable. The ocean and broadwalk are just aross the road and the city centre is a short stroll of about four or five blocks. Would...

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Helpful?
1Thank John N
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear John N, Thank for your recent review and personal recommendation. We hope to get an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. General manager.

Gold Coast, Australia
Reviewed 4 weeks ago via mobile

Stayed in an ocean view room, comfortable beds, good view, decent price for what we got, short walk to the city centre, nice pool, all in all we were happy . Has a good buffet restaurant but it's a little dear for a family of 4. Free parking , has a bar and little shop,

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Helpful?
Thank amiebrendon
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear amiebrendon, Thank you for your recent review. We trust that the family enjoyed the getaway to Cairns and hope to have the opportunity of welcoming you back on your next visit. Kind regards, Andrew Wallis. General Manager.

Wyckoff, New Jersey
Reviewed 4 weeks ago

This is a very good but not luxurious hotel modern hotel. It is just off the sea and no more than a 15 minute walk along the boardwalk into the center of Cairns. Service was very good, as was the breakfast.

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Helpful?
Thank bill19742015
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear bill19742015, Thank you for your recent review. We hope you enjoyed your time in Cairns and hope to see you again in the near future. Kind regards, Andrew Wallis. General Manager.

Albany, New York
Reviewed 4 weeks ago

This is a fine hotel in a pretty good spot if you want to go to the Great Barrier Reef and have access to the waterfront. The rooms were average, but clean and had everything we needed. The breakfast buffet was fine.

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Helpful?
Thank lesroccario
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear lesroccario, Thank you for comments and it was pleasing to read that the stay met your expectations. We trust that you enjoyed our overall time in Cairns and hope to see you again in the future. Kind regards, Andrew Wallis. General Manager.

Cairns, Australia, South Pacific
Reviewed 4 weeks ago

I highly recommend this WONDERFUL hotel to anybody .. especially with children .. as i recently stayed a weekend with three of my children and one having Down Syndrome and is in remission from Leukemia i thought it may be just too difficult .. however we all thoroughly enjoyed ourselves .. and i was nicely relaxed considering all !! .....

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Helpful?
2Thank LOVEnPEACEnHAPPINESS
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear LUVAGOODTATT, Thank you for such a wonderful review and your personal recommendation. The team here will be pleased to read that they were able to make a difference, and that your family were able to relax and have an enjoyable break. We wish you all the best as you deal with the remission process and hope that we will...

Canterbury, United Kingdom
Reviewed 4 weeks ago via mobile

A very pleasant hotel. A little tired in places, but good and clean. A comfortable 3.5 star. Opposite the non swimming beach. A very good location. Staff very helpful and friendly. Overall very pleased.

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Helpful?
Thank Chris V
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Chris V, Thank you for your recent feedback, it was pleasing to read that you enjoyed your time with us. The team here will certainly appreciate your comments and I hope that we get an opportunity to welcome you back on your next visit to Cairns. Kind regards, Andrew Wallis. General Manager.

Reviewed 15 February 2017

Our room was great the only issue with hotel was we booked for 4 people, 2 adults and 2 children the room only catered for 2 people with cups. We did find an empty beer bottle under the bed also a piece of chewing gum so cleaning could be improved. Location of hotel is good close to restaurants and bars.

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Helpful?
Thank Karen S
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Karen S, Thank you for your comments and your personal recommendation. I trust that you enjoyed your overall time in Cairns and we hope to get an opportunity to welcome you back on your next visit. Kind regards, Andrew Wallis. General Manager.

Sydney, Australia
Reviewed 13 February 2017 via mobile

I bought a dress while our stay at the Rydges esplanade cairns and put the shopping bag with the dress in our room. A day later i realised the bag was missing from the room. I am sure the housekeeping staff has pinched the bag. We confirmed via CCTV the bag was taken to the room. I took the matter...

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Helpful?
Thank Amrit S
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Amrit S, Thank you for your review. It was disappointing to read that despite every effort made to find the dress, the interviewing of the staff that cleaned your room, the subsequent apology and compensation offered that we still fell short of your expectations in terms of customer service. I understand your frustrations but as we discussed at the...

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Mountain View Room (31)
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Ocean View Room (32)
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One Bedroom Studio Apartment (39)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $121 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#13 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travellers.
16 questions
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a Seaview roo”
 of 5 bubbles NewportAustralia, 15 Mar 2017 | Read review
“Request higher floor with water views”
  • Sunrise over Trinity Inlet
 of 5 bubbles helens353, 13 Mar 2017 | Read review
“You either get a mountain view or a sea view, either is glorious to wake up to”
  • Mini bar, soft drinks, milk and cream and beer
  • Snacks and biscuits
  • Comfortable beds and lovely pillows
  • Wine, Prosecco and water
 of 5 bubbles J6967HHjob, 6 Mar 2017 | Read review
“Stay somewhere else!”
 of 5 bubbles barlo55barlo, 19 Jan 2017 | Read review
“Pay a little extra for a nice sea view room”
 of 5 bubbles tirelesstraveller204, 1 Jan 2017 | Read review
5 of 5